Cannabist - Lowell (Adult-Use)

Pros Nice staff Good location Parking is fine(you just have to walk over to another parking lot) Flower is good when they have it Cons Lines have always been long for me Won't have flower all the time and when they do it's gone pretty quick. You have to really keep tabs on the online menu and sometimes they don't even update it and even then you can arrive and the selection is mostly gone. The waiting line is pretty cramed under a tarp.

Would be great if they had more pipes, vape supplies. The shop had a sparse atmosphere.

As a medical patient, I use to think this dispensary was the best in the state. I love how they experiment with new product, yet, kept their higher THC and core strains on hand. I could rotate out between strains. Prior to becoming a recreational sales dispensary, their product began to slip. Way too many 50/50 hybrids, and all their strains are way too low with their THC percentages. All their strains from Sativas, Hybrids and Indicas are lacking or not even on the menu. I spent over $200 their last Sunday, what a waste of MONEY... If I was a newbie or inexperienced non medical patient, fine. Looks like an Apple move on Patriot Care, forget about your core audience and go where the money is. Cater to the consumer, and forget about the medical side of the business. Shame on the state for allowing both sales in the same location. Look at ATG in Salem, another failure, got too greedy.

No shuttles - just a 2 min walk from parking! Love that. The CO2 cartridges are top quality. I’m thrilled to have this dispensary in the area, I know I’ll be back soon.

Patriot Care is great..they have wonderful service and great flower products..before patriot care was open i couldn't enjoy cannabis and couldn't get the medicine i needed for my anxiety and pain problems..thank you patriot care for helping us all 😊

The Blusexplosion (Hybrid) *Quarters Only* is a rip off worst tasting bud ever low quality and way over priced no wonder they wouldn’t let me see it before I bought it I won’t make that mistake again. Bud on the streets is better and cheaper $120 on 7 grams of garbage that would of sold for $50 on the street. “DONT BUY BLUSEXPLOSION NOT WORTH THE MONEY“!!!!!!!!!!

Placed an order this morning at 9:45am heard nothing all day and then at 4:29pm I received a message that my order was confirmed. Then I was notified that they wouldn’t be able to fill my order. Then they cancelled my order. I called the help line, nothing. I emailed them, nothing. I’m just glad I didn’t pay for anything yet. I’d like to hear back or I won’t be placing another order through them.

I’ve been trying consistently since May 25th. Can’t even place an order even when checking and refreshing every 10 minutes. No answers, information or direction from them at all. If you can try to go somewhere else- TAKE YOUR BUSINESS ELSEWHERE!! I also work in Fall River and placed an online order through another dispensary this morning and was able to pick it up this afternoon with no issues whatsoever. Step it up Patriot Care!

May 26, web site doesn’t work at all.

Placed an order at 940 this morning just got a text 6 hours later telling me they can't fulfill the order and that I can try again tomorrow. Good luck trying to order you won't be able to get a hold of them with any questions as they do not answer the phones

communication of the curbside roll out was a little rough, after placing my order at 930 i waited hours to find out whether or not I'd be getting my bud same day, finally after 3pm i got my text that my order was ready. what i didn't know, was debit customers could wait in their car and their orders were promptly delivered, cash customers had to wait in line in the sun 90 degree heat... for over an hour. my mistake thinking cash would be easier. I'm grateful my store is open again and always pleased with the products.

I live 5 minutes away and I’d still rather drive to any other dispensary. Foolishly, I always try to give it another chance and am disappointed time and time again. First, the positive is that the employees are very friendly and they have have a nice variety of flower and product. The reasons I choose not to go here- 1. Poor communication. I tried to visit 1.5 hrs before posted closing time and was told by the guard that they stopped rec sales 2 hrs prior and that I should call ahead of time. I’ve also shown up and stood in line for a while before someone came out and told us there was “no THC” available. 2. The lines are ridiculous. I just tried to go again today 15 min before opening and the line was already insane. I’ve waited 45 min to an hour at times and that was when the line was half the size of what I saw this AM. I have been to quite a few other dispensaries and Patriot is the worst BY FAR. I could drive to the next closest dispensary, make my purchases and be home before I’d get through the line at Patriot. Sadly, when I’ve gone to Temescal in Hudson, I have met at least 4-5 people who all tried to go to Patriot, saw the lines, and decided that driving would be easier than waiting there. 3. Prices are higher than the others I’ve been to. Just for comparison’s sake, a quarter of flower is $120 at Patriot (taxes included). It is $105 at the next closest dispensary to me (again, taxes included). I know that legal dispensaries are still relatively new in MA and there’s some lessons to be learned in terms of efficiency so I hope that the experience can be improved at Patriot.

Shatter was extremely old and tasted bad. Was made in dec last year.

I have been a caregiver using Patriot Care Lowell for the past 2+ years. I was concerned about the wait time, parking, etc. when PC went Adult Use. There was no reason to be concerned. They had it figured out so Medical patients can still park at the building, so far I have not hit a wait... all is working well. And... once again, the staff has been polite, professional, knowledgeable and always pleasant and friendly.

Never any flower

This is the closest adult use dispensary to me by a lot so I'm forced to come here. It's a mess. Expect at least an hour wait and even then you may get inside and find most things sold out. Today I waited 2 hours and finally gave up and left. I was told they only had 2 people on register on the adult use side (on the sunday before labor day). They need an overhaul or they will find themselves empty once more places open.

Very fast and Good service. Also helpful

I would never recommend this location to anyone, prices compared to other stores are insane. Especially for concentrates. It's usually a 2 hour wait and they run out quite often and never have a good selection. Help yourself go to any other dispensery you'll be in and out in 20 minutes and have tons of selection. Stay far away from Patriot care

I mean I didn’t see any worker with mask if the virus was here it wouldn’t make a difference if we just do the line 6 feet apart Just take our money 6 ft apart

Got there about 1 hour before opening today, like you usually have to do otherwise the line is more than an hour in length and all outside. 30 min after opening time they still didn't let anyone in, including medical people. Apparently they lost power and couldn't get their computers working to do any transactions. Do you think anyone came out and told us this? Nope. The customer service here is ABYSMAL. Just left us out there, we found out what was going on from medical people who were getting fed up and people who were there the DAY BEFORE when the system apparently went down. Maybe put up a sign.... maybe something on social media.... or come outside and be honest with your customers. Nope, the people who own/run this place are inept. I decided to check out the Salem dispensary... I cant explain what a night and day experience compared to here. I was in and out in 30 min and only 5 min was outside. Good riddance to this place.... never coming back.

Wish this place was run like NETA in Brookline. There they have more people to help you with your selections and bigger selection. Patriot Care should be concern otherwise more people will be shopping there instead.Even if it is further away from those of us that live near PatriotCare

By far the worst run dispensary in the state. They constantly close before their posted hours without announcement. Their menu is never up to date with product availability. Dried out flower products. Overly dark shatter. Weird no hats policy. Make you show ID 3-4 times. Slow lines. Empty parking lot but you have to walk from down the street. Go elsewhere.

We drove over an hour, only to find out that they stop serving rec customers at 4:15, even though there site says they’re open to 6 and makes no mention of this. The gentleman at the door informed us that he tells this to 100s of people a week! Here an idea, update tour website to reflect this and don’t waste people’s time!

Excellent customer service and quality