Sanctuary - Gardner (Medical)

I have been a patient at Sanctuary for a little over a month now and have to say it is my favorite dispensary so far. What stands out about them is their liquid shatter, which is not available at any other dispensary. They do not make this obvious on their website, but they have vape cartridges that are stronger than any other, and have a decent variety in strains available. Another thing that I appreciate about Sanctuary is their selection in vape cartridges, they have indicas, sativas and hybrids, and their staff is able to tell you which is best for what you're treating. I have always had positive interactions with their staff, they seem to be happy to work there and as a team. They also are passionate about their products and know them well. Their sales are noteworthy, often I have gotten an edible for only $1 with a minimum purchase. Gummies are a little pricey, but they taste much better than many others, they do not have the same odd THC additive flavor like others. Sales are kept current on their Leafly account, and change regularly. I also appreciate their store set up, it is easy to view and smell samples of products. They are the only dispensary I have been to that does not require you to carry your cards and provide them at the register, when they check you in they make note of your information for the register. Their computer system and staff communication seems to be a well developed system.

It’s my go to spot for all my needs!

First, they have the best quality cannabis in the state, rivaling CO and CA, as their grow is superior to anything in the state, they are like a ultra high quality, small batch bourbon shop in TN. Quality has always ruled in MA and when the word spreads that Sanctuary has pot like the good stuff of days of old, there will be a " gold rush." The difference between pot that's ok and the really good stuff is worth traveling for. And everything else there was perfect - the people were wonderful, nice to see some known, experienced friendly faces, the advice I got on strains was the best I have ever received, usually it' s just to sell and not accurate but not here, I tried 6 and every one was as good as the last, now called " top shelf", I have only found it rarely at 10 other dispensaries all across the state, but never so consistantly. My only suggestion, as their unique packaging ( they have many of their own unique products and innovations not found elsewhere) keeps it perfect until opening, they might want to sell either airtight stash jars or Boveda packs ( I tried it, no degradation in flavor or strength) as it dries quickly and not all know how to deal with that, a shame to waste. The wonderful people at Sanctuary should be really proud for getting it so together for the patients and citizens of MA. A big thank you!

I went there and the budtender Genesis was extremely knowledgeable. All the staff were very freindly and knowledgeable. Product was good.

Two stars because my first visit was wonderful - I tried the blue cheese, alien rift, and pineapple skunk. Happy with the quality of all three. On my second visit the bud tender strongly recommended tangerine cookies, said it was his favorite hybrid. This flower looks beautiful but each bud has a bunch of seeds and/or seed shells in it. I thought I got a bad batch, this must be a fluke... When I contacted them, they actually tried to tell me that I'm not looking at seeds - but these are "stress pods" that mimic the look of seeds. Seriously? No. This flower came from a hermaphrodite plant, it does have seeds in it, which means it's lower quality than flower coming from a sensimilla plant...but you're still selling, and pushing it on to recreational customers at a premium price. This left a really sour taste in my mouth and I probably won't be back.

Continues to go downhill in quality and packaging is worst I've ever seen. They should honestly be ashamed of themselves. Worst parts they just done care as you'll notice from their lack of responses to everyone else's complaints and problems. What happened to the customers always right? As a grower and maker of concentrates in this state as well as Maine it blows me away to see how differently and more professionally things are done elsewhere

Only reviews on here that are bad are mostly from med card holders crying that the world isnt giving them the golden treatment every where they go. This place is the bees knees and if you cant appreciate living in a LEGAL state and sharing the meds you take BY CHOICE NOT PRESCRIPTION then YOU are the problem NOT the shop. They cant please everyone and sorry but rec has gotten the short end of the stick since day one yet we pay more. Dint get a tax break, wait longer and have less choices yet i come on here and see MEDICAL CARDS complaining they even hv to endure waiting a few mins in a line...if you go to cvs you dont get bumped to the front based on your illness and medical weed is a CHOICE not a necessity so get over yourselves and lets ALL enjoy this new era

As a new medicinal patient i absolutely love the process. When there is a line med patients can go right to the door and will be let in first. Sanctuary holds patients as a priority & are treated with such respect & care. Extremly knowledgeable staff & tons of friendly faces. 10 out of 10 would reccomend

Very kind and quick service.

Best dispensary in Massachusetts!! Hands down best service amazing team and atmosphere. Overall perfect service I will definitely be making this my regular spot!

What an awesome place, Kera was so nice she hooked me up with a discount! Thankyou! I’ll be visiting Sanctuary! Great place A+

They asked me to write a positive review for an incentive of $5. This motivated me to write an honest review for free. ABRASIVELY OVERBEARING CUSTOMER SERVICE. When you walk in, the front desk check-in is mellow. However, you will immediately be asked what your ailments are upon entry. It would be much better to ask what negative symptoms patients are looking to treat. After this fiasco, you have to meet someone completely different upstairs, who will probably waste an extra 2-5 minutes of your time. This is all made complete with a follow-up phone call regarding the visit (while you are most likely at work). Incorporate a Leafly Pickup option please. THE QUALITY: The only redeeming quality of this place I bought the GDP shatter, Jolly Bean HTPE Shatter, and Sour Amnesia Crystals w/Sauce. The Jolly Bean HTPE shatter is some of the nicest tasting shatter I have ever had from a MA dispensary (better than I.N.S.A, yes). The Sour Amnesia crystals and sauce are much better than the other mediocre MA medical terp sauces I have had (looking at a particular storefront in the Cambridge and Somerville area). The only iffy product I purchased was the GDP shatter. The flavor and effects were all there, however it is quite dark and leaves behind a large amount of plant matter. Price: $$$$/$$$$

Sanctuary has been my go to place since December. The entire staff is warm and welcoming and selection is great. Flower can be a bit dry, but doesn’t take away from the experience. The gummies have the best taste and no weird after flavor. Shatter has been the best tasting and the hash, definitely pick up some hash! The Jupiter pen and cartridges are great too.

Recreational people you can have this dump! This place is a hole who sells the worst marijuana products in the state and thats a hard feat to beat w all these other garbage dispensaries all over too! Flower is always dry NEVER FRESH! Their shatter is not shatter consistency, bad chef, they use trim for all their starting materials and even mix it in with your prerolls! The products are only as good as the starting material. Its bad quality pot all the way to the edibles for more money than you’ll pay your buddy or just use allbud. Not one good thing to say besides the ppl try to be friendly. The marijuana products are all garbage and the testimg numbers do not match up to a independent lab test i had done. Cant talk about that yet tho;)! U guys suck.

A much needed addition to Central MA dispensaries! The staff offers an extremely warm welcome at the front door. Followed by knowledgeable budtenders, and a comfortable setting to ask about and purchase medicine. Definitely worth a visit

I absolutely love this place. I would honestly have to say that this is the best dispensary I have been to in the area. Friendly service and a professional and relaxed atmosphere. Great products and all my questions were answered honestly and not simply to make a sale, but with actual information. 100% the place to go.

Very helpful staff, pleasant atmosphere great selection...BUT, and this is a huge but, the flower is dry and impotent. I tried Jolly Bean and it was drier than kindling wood. For premium prices and a 20% tax, there is no excuse not to provide fresh and moist product. Was so impressed and excited until I opened a sealed cannister to find that tumbleweed inside. As a result you will blow through your supply at twice the speed, making the cost to get high outrageously high. Will be trying another dispensary as it’s just not acceptable to pay so much for inferior product. Sorry, just being honest...I REALLY wanted to love Sanctuary but...

I love my local shop! The budtenders and customer service agents are top notch at making you feel welcome. I would highly recommend the shatter from Sanctuary, as well as the edibles. Some people said they had dry flower, I only have experienced this with a preroll. The buds I have got from Sanctuary are top notch, although I do keep it with a B62 pack. Keep up the great work, and I hope to see some new products soon!

Location is in a good spot. Plenty of parking. Easy check in process. The products are garbage! My buddy makes better concentrates on his basement! I'm not lying! Buy some jolly bean shatter. It has a sugary feeling when handled and it's so hard to handle you can hardly get just a "dab". I had to scrape w a razor blade all the material that was stuck to the sides and bottom! The stuff was awful and it's not shatter and the news ppl will get a kick out of how this shatter looks compared to Sira or NETA which obviously knows how to make shatter w out ripping ppl off!! Doesn't even get me high??? Unacceptable!

sometimes the flower is a little bit too dry , making it a bit of a rough smoke. still delivers a nice high and big bonus, my arthritis pain is gone for about 4 hours whenever i smoke my favorite strains.

After my visit to Sanctuary I went home and decided to partake in my newly acquired .5 gram distillate cartridge. When I opened the package I noticed there was a sticky residue the same color as the distillate all over the mouth piece. I wiped it down and just chalked it up to cross contamination from whom ever was filling the cartridge. I took about 6 hits over the rest of the night and the flavor was excellent and the pulls were strong. When I went to use the cartridge the next day the airway was completely clogged. Now I am thinking that the distillate that was on the mouth piece when I opened the container was actually leaking from the cartridge. Every time I hit the cartridge I have to either suck really hard to clear the airway or I need a paper clip to stick in and clear it out. I have tried cleaning it out and it doesn't matter how well I clean it; the clog is still there next time I go to take a hit. Considering the premium price I paid to buy this in a dispensary I expected better quality. For $60 before tax this is not acceptable and definitely makes me not want to go back.

Just... Wow. I have come to think of this as my homebase, but will never be back again after the "customer service" I just experienced. On a previous visit, I was told pricing on two 1/2 grams of shatter was the same as one 1 gram package by the manager working; apparently, he was wrong and I shouldn't have gotten this discount. Today, I placed an order (on the terrible non-Leafly site they've switched to) and decided to call and confirm the price would be adjusted when I got there. At this point, it was destined to be tough for the associate to break the news to me, but what followed was just stunning. After some back and forth, he hung up on me. I called back and there was no answer. I immediately picked up a different phone, called back, then marveled as the same guy answered on the first ring. He then tried to convince me he'd been on another call, from precisely after he hung up on me until I called on a second phone-all of which happened I the span of a minute. Never going back, actively telling fellow patients and recreational users to avoid.

Great service and atmosphere. However, I bought a few grams of the “jolly bean” and I’ve never had bud that was that dried out before. The package was fully sealed, but the buds literally crumbled into dust when I attempted to break it up. Not sure if it was a bad batch or what, but for the price you pay, I expected high quality bud. Will be trying out other recreational dispensaries in hopes of better quality.

the 2 times i been here the staff was kind and the products are good and i will recommend this place..