Story Cannabis - Bell Glendale

i will never be back. seeds. overpriced

Just was in the other day, I was told I couldn’t browse around and look for what I needed for my chronic pain, I just wanted too see what they had. Instead I had a very unprofessional girl as a bud tender telling me what I can and can’t do? I will NOT be returning. Properly train your employees or your not gonna have business. Thank you -AZCannabisReview

Lady at the front desk broke my ID and they told me they weren’t at fault even though it was only slightly bent before, and she full on snapped it. They told me they’d still accept it if it was taped, as if that makes up for the fact that my ID is no longer valid thanks to them. So they’re willing to accept an ID that is no longer valid (illegal and unethical) to avoid any blame or issues? Yikes. They also lied to me about the product I was buying and told me it was on me, even though the budtender lied, when I called in with these issues. They tried to play it off like I didn’t understand what they were talking about (thanks for the condescending attitude). Customer service is terrible. They also lied and said if I signed up for the loyalty program that I’d get a discount on my purchase today. I gave them all my info and received no discount. I was hoping it was just the Chandler locations that were bad but it seems to just be the company culture as a whole. Will not be coming here and will continue to tell my friends to avoid at all costs. Everyone SEEMS nice until you have an issue.

Fist time visit and will not be back. They took the two people that came in after me first then, the budtender that got my card didn't bother to get me like all the others did, and instead just yelled in a loud store. When I got to the counter I showed her what I was interested in and she told me that what I wanted was not part of the new patient special, I said cool show me what is....she then try's to get me to stand soo close to this giant man that we could exchange body fluids. I stayed back and instead of getting the hint she just started randomly yelling out the strains. Terrible, make your displays movable or ask people to wait so they can properly see what they are getting.

for my first time I was very disappointed cashier keep saying that there's no bogo kind treat me like shit..never shop here again

I have a great many dispensaries to choose from, but this morning, I chose Oasis. I chose Oasis because I found their sale price to be better than everyone else’s. I have only been here once or twice & have yet to be wowed by them. I purchased via Leafy 3x 100mg Baked Bros gummies for $13.09. I knew it was too good to be true, so I screenshot it for proof of the promised price. Weren’t they honor-bound to go through with the sale! If you promise me something to get me into your store, you better go through with it or give me something for my trouble. I’m very understanding & flexible. The real problem that I had is that my bud-tender had to be aware of the issue. So rather than being honest & fourth right & say something like, hey, I know that we messed up, so we’re willing to do this for you to make up for it. No, instead she wouldn’t make eye contact with me, wouldn’t participate in my attempts to make conversation & just rambled off 30 or 40 because there was nothing strange about a person buying 3 of the same items when they’re doing a Buy two for some set sale price. Why would I buy3? Come on! Right then & there, I realized that this store is all about the money & 0 interest in the people giving them the money. No thanks, there are many other dispensaries that offer a way more friendly & pleasant experience all around. I won’t be returning here. After only assuring me in a hushed tone that she could never sell 3 of these for that amount of money, I caught my losses, bought 2 for the set price & left. She only had to make eye contact with me & acknowledge that it was misleading & throw in a preroll or something to compensate me for tricking me into coming their way…but that wasn’t even on her mind. I was just currency that she needed to push though & out. Nope, I’ll head over to the ones that make me feel like a person that they have some genuine interest in. Luckily, there are way more of them than these scammy feeling ones like Oasis. I needed a shower afterwards. Seriously. Very icky all around.

This has to be the worst dispensary process ever. Save your time and go to Sol flower it’s 10 minutes away!! Small wait lines, a lot better service!

Don’t spend the 100 dollar on the half oz of wedding cake, you can get 100 ounces at a different dispensary that’s the quality, I’ve never been so disappointed spending 100 in my life but now I can’t say that but everything else’s here I love little pricey but it’s Alright

The dispensary is beautiful and they had an ok selection. The armed guard at the front door was a bit...off though. He just kept talking about how much he hated medical patients and that the people visiting the dispensary were assholes. He wasn’t really watching the door either, he was paying more attention to ranting about the customers. People were just walking in and out.

Disappointed with the budtender, I will never smoke Haze concentrate again such a waist of medication. Not happy at all feel like I wasted money and I'm still in pain. It's so disappointing when your budtender doesn't know his product.

I’ve only been to dispensaries a few times now so I still get nervous and ask questions but the girl that helped me , I think her name was Nicki, was super sweet and made me feel comfortable

Should have learned my lesson the last time they pulled the bait and switch on me. 40% off drip but of course the two I pick are not included. Never coming back

first time visit was pretty annoying, it says here on menu bogo on these select strains but i bought 1 and had to choose lower tier for 2nd half. none of thw new places treat you respect or regard. just another customer not patient.

friendly staff but Dont think I will be returning. Came in budtender super friendly and knowledgeable, however he made a mistake gave me the wrong flower that I did not want. Called in and explained what havened spent about 140 and when I called they asked didnt they go over the order or showed you what he was putting in the bag? I replied no he was talking to me about something else. she then continues to tell me that nothing can be done or offer a solution. I am pretty disappointed because if I am paying for something I would at least like to get what I ordered. I personally dont think I will be returning to this location

Make sure to check prices if you make an online order. I was over charged by almost $20 and didn’t catch it till I got home and looked at the receipt. I thought it seemed higher but thought maybe I read the online order wrong. Nope. Online order said it would be $42.54. In store they said it was $57.91. The item that was charged incorrectly was an item I was ONLY buying cause of the sale.

First time here was great... but I just called in and was kept on hold for 5 minutes before they would not even tell me what their specials are for flowers. I asked for ounce pricing and she kept repeating 8th pricing, spoke down to me like I was stupid. She said I’d have to come in to know what strains are on their specials.... I was trying to place an online order to pick up after work but because of their unwillingness to help, I will go elsewhere.

CHECK YOUR RECEIPTS. I am not even lying, 9/10 times when using this location, they have in some way or another messed up and forgot to give me a deal or didn't give me my change back or something. I tried speaking to a manager about it and it was so condescending lol it was literally a waste of time trying to explain anything to him, no accountability. Said that I forgot my change.. no sir, your budtender rounded up my debit card amount and didn't even tell me or ask me (even though I asked about the process so I could tip) so she kept that rounded up change then still accepted my cash tip. I get it, were all smokers but how is it that EVERYTIME I shop here, one of the budtenders forget something🤔 Thank God they got rid of that rude security guard they used to have!

I dislike the Dispensary not knowing their own products they are selling. Especially something being promoted. Didn’t appreciate driving 20 miles only to end up getting an 8th instead of an Oz, because the workers lack knowledge about the product. Reason I called a ahead. If want your time wasted, definitely head down here.

The blonde man was rude there was no one but security to check me in so I stood in online pick up line because I had an order and he went off literally on a whole rant about who was supposed to be there and what was supposed to be happening that wasn’t and offered me an application rudely and it was my first experience in this store and it was just very uncomfortable dealing with that guy

the agent was rude an very disappointed on the service an selection was one of my favorite dispos but not the same as before.

usually loud in here , product is taxed and most employees are just rude . security is also pretty rude usually too , will definitely be my last visit here .

I purchased an eighth of Gelato from their gold tier and you would’ve thought I purchased an eighth of shake off their clearance rack! I will never purchase flower from this location again!!!

I shopped here recently and bought 2 55$ 8ths from brand lot and I wouldn’t even give the weed away to a homeless dude that shit was so ass never again,I even asked the employee if she had tried and and told me it was very good and I would be happy,soon as I opened the bag it was dried crumble dirt weed,absolutely ridiculous I paid what I did for this

This dispensary sucks BIG TIME! The bud tender was being rude af! And security was a dumbass. Can’t honor your online deals. Never coming back to this dispensary ever! MY FIRST AND LAST TIME AT THIS BUNK DISPENSARY. ***DO NOT DELETE REVIEW***