Story Cannabis - Grand Glendale

Way to price yourself out of my business!! Just in time for 4/20, to raise PRICES so much, and so fast! Medical patients are once again shit on! Will not recommend, and will shop elsewhere, and stay closer to home, not worth the forty mile round trip!!

after going here from day one ice noticed a steady decline in flower. the veterans discounts are only for the low tier flower as with other places its across the board. shows how much they care. they never have the lower tiers. there are some cool dudes there. but most of the staff are slow and unproductive. the chick that always has the bandana on her head usually takes her sweet time. wasted so much time waiting for what I want not to be there. will not be returning to this location. if you want really good bud hit up debbies.

Don’t use online ordering for delivery...an absolute joke! What you see online is never available for order and it ends up being a total runaround and waste of time ..don’t update menu to reflect what is actually available and by the time they call and inform you of this you’ve wasted hours every time and would have been easier to just visit dispensary in person...never use this place again ...very definition of ineptitude...won’t waste my time and won’t get my money ever again .

I’ve been to this place on multiple occasions and bought the house wax and not only was it not good but it tasted like rubber I tried to let them know in a nice way and let them try to fix it went back about a month later got a mix of different waxes and what do you know I ended up throwing 2 g away because it tasted like rubber never will I be going back to this place now or everThe sad thing about that is that the people there are super nice and they are being set up for failure because the ownership is allowing this crap to be sold

I had Danny as a budtender and he was extremely rude. He would not help me at all. He was super short and acted like everything I wanted was too much to ask. I truly don’t understand how he still has a job.

Mr.rent a cop was being rude asf, wasn’t doing his job. Telling me “it is what it is” when his fat ass can clearly do something about it, matter of fact it’s his job to do something about it. wants to be all high and mighty wearing a security badge. He let a guy in a wheelchair cut the line, and his excuse was that he was disabled, um well shit I thought we were all here cause we needed our medicine, so now you’re saying my medical needs aren’t as important. He could’ve waited just as the rest of us did. We’re all PATIENTS here . Get your shit together NAture

They have the worst and slowest service in 112 degree weather and it’s not right

I came here very excited for the 10 grams of shatter for $100 what I received is Unsmokeable trash. The shatter has no taste or smell and doesn’t even get you high when added to the banger it sizzles. I’m to scared to smoke it or make edibles. Just lost $100 and no meds for the week. Thanks natures medicine.

had to wait outside to get in which is fine but when i finally got inside they decided to help two people who where behind me in line.

I dont think they like older ladies at this store. Every time I come it gets a little worse. I checked in same time as 2 gentlemen and they were called right away, got their stuff and were gone, I walked around a little while and then sat down to wait. I watched customer after customer leave but no one called me, I watched the bud tenders walk by and look at my card sitting in the stand but no one picked it up. Everyone was just kinda blowing me off so I stood up and said under my breath this is enough and was getting ready to grab my card and leave when a hard working bud tender finally grabbed it and called me, apologized for how long I waited to be called, if he (Derek) wasnt so nice I certainly would have left. Not sure I will be back, maybe I will go back to the Phoenix store, longer wait and drive but I was never treated this way there. You have some hard working people in Glendale but you also have a lot of people hardly working too, you need to fix this as its no way to run a business.

nice new dispensary. Long wait times, even an online order will get you a 20 minute wait once you are inside. this place and its employees need lots and lots of help on how to run a business. lots of chit chat among employees and customers

Flower is not what they show in the picture and literally is false advertising. Still good flower but any attorneys want to make a quick buck get on this. I've pointed it out twice in the last month and they don't seem to care. Even though it is not what they show in the photos there flower is the best in town. My biggest complaint if the security guards. I'm not sure if they sit outside the police academy and just get the drop out but man they sure like to throw there authority around. Asked one gentleman the first time if the line was for over flow and I can check in or if this is the wait to check in? His response was, "sit down and wait," I replied just asking a question on how things work, I got back, " Sit down or I wont let you in at all". Fast forward to 1/15/2021 someone cuts the line no security gaurd in site as 14 of us are waiting out side. We tell the gentleman that cut that he needs to wait and starts arguing. Then this lady comes out yelling all huffing and puffing with no facts or incite on the entire situation. As a few gentleman try an tell her the proper truth she just told them to leave as she will not let him in. You denied a person there medicine for defending there statement on a situation you didn't see and without hesitation just huffed and puffed. There security makes me laugh every time it's like watching a three stooges movie.

I loved the weed I have bought from here. I however, do not like the fact they have a poor sense of hospitality at this location. I do not think the parking lot is designed to be where it is, the amount of traffic and the location of the dispensary doesn’t fit. If there isn’t customers coming in to the dispensary, they WILL close before 9:45pm and they are supposed to close at 10pm.

Made me wait even though I had a confirmed online order, not a new patient, & kept taking other customers with online orders that arrived & checked in AFTER I DID. With nothing but excuses, rudeness, & blame onto me even though I had Nothing To Do With It

If you've been to their other location they won't give you a new patient special at their new one unlike other dispensaries in the valley. Wasted my time on a hot afternoon to find this out. Should be spelled out explicitly in the Deals or About section. Only two umbrellas and extremely hot outside with no water, be prepared to sweat and be uncomfortable. No social distancing at all with their new setup. Good luck!

They have people waiting outside in 100+ degree weather for long periods of time with no shade. I will no longer do business here!

If you can tolerate waiting in line for at least a half hour and waiting 2+ hours for an online order to be filled, this is an excellent place to get weed. They no longer care about speed and it shows since they discontinued giving a free preroll to anyone who waits longer than 15 minutes to be helped after check-in. They have pretty decent product but they have lost my support if i have to carve out an hour of my day to wait in line wether online order or walk-in.

They called me a few times to verify my id and because a product was out. I answered both times. Then they cancelled my delivery without notice because the driver didn’t want to go where I live. Very bad customer service, everyone I talked to seemed too medicated to offer any assistance.

Can I use my 1st time deal even though I’ve used it at the other natured medicine?

I haven't been coming to natures as much as I use to I'm a person who loves good buds that's the advantage of having dispensaries around you where you have different options.I miss the natures medicine 3 yrs ago when I first came to and all the buds where fire.Now I come and looks more like mids not top shelf I remember sometimes I had a hard decision to make because all the flower was excellent......Had to go to Ponde up the street.

Security guard makes you feel like your in jail, and was racist towards white people. Would NEVER go back to this place

I dislike waiting an hour and 30 mins just to get the news my order was canceled, waste of time I probably won't order or go to nature medicine ever again

Don't bother. I placed a order Saturday at 2pm and it's Monday @ 1000 am and nothing nada. No one will answer the phone,not at the location, not at dispatch. Bless this young lady at the Tolleson location(different location same franchise) who actually answered my call, twice, and told me they don't have any orders. But I have two confirmed orders, No product, no way of communicating with the location. Called and called the correct location for two days. Left 2 message with dispatch no return call.

Really enjoyed my first visit, however, since they rarely update the menu, I will not be shopping. Sorry, but knowing what to buy before entering saves your time and mine.