DISPENSARY
MEDICAL
Zen Leaf - Abington
Abington, PA
4.4(90 reviews)
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90 Reviews of Zen Leaf - Abington
4.4(90)
4.5
Quality
4.4
Service
4.4
Atmosphere
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May 1, 2023
I can’t believe this place is still in business.
I had some not so great experiences here but the absolute worst was when The front door “security” guard who I didn’t know was even working there as he was sitting on a ledge outside of the building and never said anything as I was trying to open the door. He finally looked up from his phone, and berated me in front of two other customers who were also confused.
When say I was berated, what I mean is, this man stood up, jumped up and got in front of me in, stood in my face said “go ahead, try and open that door again… GO AHEAD ..” and he DEMANDED that I pull the door handle again to “show” that it was locked.
I still at this point didn’t understand what was happening until I was further embarrassed by this “security guard “ when he laughed at me and told me that “THE DOOR IS LOCKED, you can’t just go in… I LET YOU IN”
(For the record, I am not new to the program, so I am well aware that one cannot just walk into a dispensary. Furthermore, this was NOT my first time at this dispensary, but I can confirm that it was certainly the last time I will ever go there. )
When I spoke to the manager regarding this he seemed to be used to hearing things like this about their front door security, which is embarrassing on Zen Leaf/ TerraVida’s part. And said “he would bring it up at their next corporate meeting “.
Yeah okay. I’m not looking for pomp and circumstance here, but maybe some realization of who your customer base is…MEDICAL patients who have already been through god knows what.
So, If you have any kind of PTSD, Anxiety, etc, STAY AWAY FROM ABINGTON ZEN LEAF.
Oh and don’t bother trying to find any kind of contact for Zen Leaf, as they don’t return emails nor do they have customer support.
June 27, 2018
A great place, a calm relaxing vibe & staff is friendly and knowledgeable! Fast service!
July 10, 2020
The staff here are very friendly and always pleasant. They are very knowledgeable and happy to answer any questions. This is my favorite dispensary!
October 9, 2018
Very nice staff. Very nice selection.
Extremely busy. Long wait.
January 8, 2021
This was my first dispensary I ever went to & for quite a few months it was my favorite of all the local dispensaries.
Over the last month of purchasing from this dispensary I noticed they would switch items I had ordered with other smaller dosage/more expensive items instead. It seemed that instead of pulling the online order when it was placed they pulled it before the patient actually shows up. Major red flag! I never once visited a CVS & got half the persciption I ordered for only a few dollars less than the original! This shows a major lack of care for their patients & this business is supposed to be caring for the ill & trying to help rather than make more money off them.
On multiple occasions I would leave in the "comment" section when placing the order that I would most likely be in before my order set time. On multiple occasions I had to stand there & wait while they pulled it, regardless of how long ago I placed my order. Most recently it got to the point where they had sold out of items & decided to put the disposables in their place. I had caught it everytime except for my last visit. The man who completed my order was clearly new & they let him go untrained. He didn't even list my medications off to me, just told me my total. I noticed it seemed a little lower than it should so I asked him if all the items I ordered were in fact there & he assured me they were. I took my transportation home, as I cannot drive & when I arrived I noticed what had happened.
At this point I am not going to return again as this is a waste of my time & money. Also the 3 pens I bought "Terravida" brand all came out of packaging. It seemed quite weird but I didn't think much of it. Within 2 weeks 1 of them wont charge or work at all.
The brands Terravida sells are great quality & the selection is decent. After the thousands ive already spent there I was quite disappointed to see this "small business" doing business in such an ill manner & I am advising my friends & family to look into other dispensaries who regularly have promotions & have point systems(Terravida does not). There have been 2 other locations I've visited who when they made a mistake they compensated & the "rules" are all implemented by the establishment when it comes to this. Very sad but happy to know my town is finally getting its first dispensary by mid 2021.
January 1, 2019
Long waiting times. Not always in stock items.
March 7, 2018
Amazing.
August 26, 2018
always such an amazing experience!! everyone is so friendly and welcoming, I highly recommend going here
August 25, 2018
As far as products, service, and atmosphere this dispensary is fantastic.
Parking sucks, and it's hard to imagine them not outgrowing the place. Small issues. Great place
June 13, 2018
I love the kindness and the friendliness of everyone there. They are extremely helpful and take time to answer any question you have. This is definitely the place to go
June 4, 2018
The best dispensary in the state. Abington and Sellersville locations are both beautiful, comfortable and filled with caring staff. They keep their ever-growing menus updated daily! Their customer service is #1.
August 18, 2018
everyone is so nice and accommodating <3 thank you terravida!
April 24, 2019
I have tried multiple dispensary’s but TerraVida Abington is the only dispensary I go to now!
November 3, 2020
i’m a regular here, and i couldn’t dream about going anywhere else. even if you can’t find what you’re looking for on the menu, the staff and atmosphere will keep you coming back, it feels almost like a family there. they remember me and my caregiver every week, the staff is beyond kind and sincere, and it’s always clean inside with the COMFIEST chairs!!! this was my first dispensary i went to, and i know i’ll be coming back for years !!!
January 8, 2022
This was my 1st dispensary when I got my card 3 years ago, and back then there weren't many local choices. When I was going there, regularly everyone was super nice!
As time progressed and more dispensary's opened, I started shopping around. Back then other places were offering online ordering making it even easier and at this time other dispensary's offered higher % for Veteran's.
Now I check the menus and if Terravida has something hard to find/popular strain, I'll run in. And every time I have been in there in the last 6 months, the staff is always different, and not as nice as years ago. Maybe I phrased that wrong, maybe less patient would be better to say than not nice...either way, I only go here if absolutely needed. The last time I attempted to, the line was outside, around the building at least 30 people, if not more. I pulled in and pulled right out. The pain and anxiety would have been too much, had I stood in that line. It was too late in the evening for me to run to another dispensary and I ended up having to wait till the next day to pick up a prescription at a different location.
Perhaps on "high demand days" or holidays they should take either only walk ins OR only online orders to ensure patients are getting their medication.
June 12, 2018
I left the first dispensary I visited without buying. Way too expensive, slim selection, and no vibe. Came to Terravida in Malvern and was blown away. Beautiful facility. Great staff. Vast inventory. I’ve been back since. My favorite.
July 2, 2020
Very nice atmosphere and great knowledgeable staff
January 1, 2020
Staff was great! Very welcoming and easy to talk to
May 14, 2019
Online service is no faster than walk in service. Some of US who use online ordering, don't have time to sit and wait in a dispensary for 20-30minutes. That's why I ordered online.
August 12, 2019
Great people with a lot of knowledge. Always willing to go the extra step to explain the differences in concentrates and help guide you to what will help YOU.
October 15, 2018
This place is a true medical clinic, with a friendly staff, and spa type atmosphere..the pharmacists are amazing! I saw Becky and she was able to help me find things that have actually helped me with constant muscle spasms, inflamation, and pain management and it is working! Becky along with other specialists there, have gotten me to a place where in 2 months I am using fewer steroids, narcotic and otc pain meds, muscle relaxers and anxiety meds and I'll be damned if the results aren't exactly what we talked about. So grateful to have found Terravida!
November 28, 2018
Love this place! Everyone is so kind and helpful. They have better prices than other dispensaries in the area, too. And a huge selection!
January 6, 2020
favorite dispensary. have gone to the abington terravida loyally for over two years. the staff is amazing and always makes you feel comfortable. they’re usually able to answer all my questions
June 14, 2018
Nice friendly staff, clean shop and always well stocked!