The Apothecarium - Plymouth Meeting

Bad service combined with armed guards create a stressful environment non-conducive for healing and filled with misinformation. With a bad social media presence behind them, Ilera's employees also often can't give any sort of info about strains beyond the numbers available. The prices for the very sub-par, pebble like nuggets for $50/$65 an 8th is absolutely unacceptable. I will never buy Ilera products or visit their dispensary after my most recent experience getting two 8ths of shake and rock hard pebbles.

Modern location with menus on tv screens. Had to wait for the pages to cycle around so I could see/read the details about all the products. I didn’t ask for a printed menu but I’m sure they are available. I had a great conversation with Dre about the proprietary Ilera blends. He was knowledgeable and friendly. We had a few laughs too. I picked up 2 strains of Choice cartridges, a Breathe cartridge and the Shine tincture. I’m really pleased with all purchases. The Choice carts are flavorful and potent. A pleasant surprise of quality CO2 products that are competitively priced in the current market (when you get them from the Ilera storefront). Some other dispensaries have almost triple pricing vs the Ilera store. I’m also enjoying the Breathe cartridge’s relaxing/calming effect without an overwhelming high. Bravo to Shine also. This location also carries other brands and products so check out their menu online. http://ilerahealthcare.com/wp-content/uploads/2018/05/Ilera_Product_Menu.pdf I would recommend visiting this location, chatting with the staff and buying a few things that catch your eye. You won’t be disappointed.

Visited this dispensary while out of town instead of my normal location. Blown away by the welcoming the atmosphere the professionalism of the staff the quality and availability. A must visit.

A great place to get your meds! Friendly staff. No long wait. I’m usually in and out in 10 minutes. This is my go to dispensary!!

Illera consistantly has the worst products in PA. Illera flower is trash. Brown fan leaves and tiny popcorn bud. Illera carts are trash. Hit funny, and oil is of sub par quality....tastes dirty and oily. At the prices PA card holders are chareged....this company is reprehensible.

Not a huge fan of the atmosphere, but it’s not bad, just not the same vibe as other places. But all employees are real nice. Most have decent knowledge. They have good products, but I think they are still figuring out their oil carts. Some get clogged, some just burn too quick. Some are just fine. Need some more consistency. But they are trying, they’ve changed them once already. They will figure it out soon I’m sure.

Went here for my first visit to a dispensary. Front desk people were very helpful and friendly. once inside in talked with the pharmacist Tina and she was awesome. Took her time to explain everything to me. They were out of some products but recommend another store to get what I needed. I keep in touch with Tina about my experiences with the products. She is a great source of information for me as I start this process of pain management.

My mother is a patient and I accompanied her and I was extremely impressed with the staff and their knowledge. The Pharmacists are amazing and really care and the associates are extremely knowledgeable in both cannabis and their products. great interactions and really friendly. I am looking forward to becoming a patient just to visit this dispensary. my mother loves the product and they are working for her!

Illera flower is light in weight more than not. You'll never get a tenth .1 gram over. NEVER. It doesn't matter if it's an 8th or a gram. I never tried the 1/4 ozs but no doubt it would be the same. I've been to every dispensary in the area and talking to ppl at every one of them about what products they like or not and Illera is on the bottom of everyone's list. The vape cartridges say 100 doses, 500 mg cartridges, and I dont think you get 100 doses. Illera oil burns up quicker than any of the other products I've tried. And I've tried a lot of them. Cresco, Standard Farms and Terrapin are all better. Flower, cartridges and tinctures. They,Illera does have 1 of the largest selection of strains to choose from so its kinda hard not to try their flower or oil sooner or later but don't be surprised if its light. They're like that dealer who always shorts you on the weight. Big Pharma company getting into the business and it's all business. How is it other companies you will get .2-.7 grams over but somehow Illera flower is always short a tenth or 2 ?? I sometimes think there's an additive in the oil that makes it burn up fast. I think ppl should try their products for specific strains and see how it works for them but if you're looking for the most out of your $$ I'd go with something else. I try to make my 2 cartridge buys a week last a week not 2-3 days. The tinctures Illera has are a lot less thc and CBD than others have out for same cost. 250 mg disposable for $35?? Really? Hopefully they dont leak like they did when they had Blue Dream and GG#4 1s out last year. Everyone should decide for themselves but dont be shocked if you're let down with Illera products. Dispensary is not good with product returns. Even when it was 1 of their employees who made mistake. Returns shouldn't be that hard and you can easily tell if products been opened or not. Id recommend Illera dispensary tho.I'm sure you'll find something you'll like. Idk about being a repeat customer tho. Peace Out !! Audi 5000

Hands down best products a patient can buy. It doesn't matter if its dry leaf, cartridges, and anything inbetween! Couldnt reccomend them anymore! They are great!

The quality is what im here to review. Been a patient for a few months now and have been quite disappointed by the quality of their flowers. Poorly trimmed all the time. For 60-70 an 1/8 I expect dense, frosty, strong nose,and colorful. Pineapple Skunk - Looks outdoor grown, smells like my lawn, terrible trim. At this time I will not recommend or purchase flower until improvements in either price or quality are correct.

Awesome dispensary! Great deals on flower and carts each week.

Was enticed to shop here by a discount deal they were advertising on Leafly. They were sold out of the flower, but I found out from a call-ahead that they were selling Ilera Breathe topical 50% off. I made the visit just for that. They asked for and collected some customer info before I could shop. I had some privacy concerns initially, but after discussing them with receptionist, I filled everything out to the best of my ability, waited and then was admitted in. Had a friendly conversation with a staffer about a common interest. He struck up a convo about my sweatshirt and then we started talking about cars. Cool dude. The layout of the shop is more accommodating to people wanting a casual, lounge-esque / boutique experience. I was shocked to see and overhear a consultation occurring right behind me as I was browsing the menu and checking out the display items. Doesn’t seem very private. Once I was admitted to the counter I knew what I wanted. Asked the ‘tender for something close to pure CBD and was offered “The Wife,” which was perfect. In and out pretty quick after filling out those initial forms. Would go back. I know some people have some concern about the dryness and age of their flower. That doesn’t concern me that much as I find the product to be suitable enough to take full advantage of my medicine.

Went here for my first time over the weekend. At first I was hesitant due to some reviews but I am happy I made the trip. Super friendly staff upon arrival and wow what a selection! One of the main reasons I was here was for the well know Ecto cooler and safe to say I left happy. They are currently running a deal on their LA Chocolate and it is top notch. Quality of flower is dense but well cured and perfectly trimmed. Will be back!

The staff is really knowledgeable and friendly and the store inside is classy. I love coming here.

great

I went to Ilera because they had the Cresco Reserve that I was looking for. The store was easy to get to and it’s a nice size building that has a decent amount of parking. The staff is young and seemed friendly when I initiated conversation. The selection was great when I went and the prices for vape cartridges and syringes are about the same as the other dispensaries in the area. I only gave 3 stars for service because of the following reasons - Ilera doesn’t offer a rewards program like the other dispensaries I use. This is a BIG DEAL to me because I don’t have a money tree in my backyard. I like Ileras online ordering option but I don’t like the fact that you have to send a photo of your drivers license and patient ID card in order to register for online ordering. It seems risky and unnecessary to require these photos. Other dispensaries didn’t require photos for online orders.

I wanted to love this place because it’s a convenient location and I sense they really WANT to do well by their customers. It would’ve been helpful to have a receptionist-type person there to help with the sign in process. The armed guard is the only person there in the waiting room. I waited for about an hour not knowing when I’d be seen. The rest of the staff is very nice and wants to help, however the people who helped me lacked detailed knowledge of the strains. I noticed one of the other staff members (Ryan) who was talking with another customer. He was clearly extremely knowledgeable about each strain and mmj in general. It would’ve been a much different experience if the people I spoke with had the same level of knowledge and poise.

This review is based on the service I received from this dispensary. I was greeted with a locked door upon arrival. Someone came out and said it would be a few minutes before I can be let in due to capacity. Completely understandable. They then left me outside in the heat for 10 minutes in 90 degree weather. Bothered but still okay. Soon it turned into horrible service from the front desk. Employee by the name of Erin (Spelling may be different) slams the door open and says “is the bell broken?” “You didn’t hear the clicking?” In the rudest tone I’ve ever heard from a front desk clerk. I asked her her name and she said Erin then with attitude I was asked “what’s yours?” I didn’t even answer because at the point, I didn’t think she deserved to even be acknowledged after the rude tones and attitude.Again, I was told to wait outside so how would I as a customer know that a clicking sound meant to enter when I was told to wait? This Erin girl needs to be let go from your establishment. She is not good for business. I spend a lot of money in this dispensary and to be treated like I did something wrong by waiting like they asked me to, is down right ridiculous. Get rid of the front desk girl Erin as soon as you can or she will continue to drive away business. At the very least, please see to it that she is trained on Customer Service.

10/10 Best

Terrible quality products. Dried up, under weight, bud-less flower (mostly leaves) placed at high quality prices. Online menu never matches up to actual in-store availability, and ordering online has problems with giving you the correct product. I’ve had several occasions where I order something online and when I get there to pick it up, the product I ordered isn’t available and they replaced it with something else without even informing me until I’m about to pay. That’s terrible customer service to just assume that your customers will be ok with something they didn’t order. They need to make some serious changes. It’s a shame because this place is the closest dispensary to me and it was great when it first opened. Lately though, I normally choose to drive farther to better spots.

So this was my second visit to a dispensary and I am just so impressed by the knowledge of the consultants. He knew exactly what to recommend for my condition down to the types of applications throughout the day. The wide selection of leaf product was really overwhelming. I was happy to hear what it strain would potentially do for me. I especially liked learning about the pens and sprays that are available as well. I would definitely recommend all first time patients make a trip to this location for a great education, selection and experience.

These guys are just great, for me! The staff has always treated me with respect and has helped me learn about using the products they sell. I recommend Ilera to other patients. I am there multiple times per month and have never experienced the negatives that another reviewer complained about. Special mention to Kate, Jennifer, Chris and Amanda (there are others, I just can’t remember everybody’s name) for excellent customer service Brett

Very nice and soothing atmosphere. Taylor was the best and helped me tremendously. First had consult with Tina and she was great as well. The products seem to be helping and the staff answers any and all questions.