DISPENSARY
MEDICAL & RECREATIONAL
The Dispensary - Las Vegas
Las Vegas, NV
4.7(141 reviews)
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141 Reviews of The Dispensary - Las Vegas
4.7(141)
4.7
Quality
4.7
Service
4.6
Atmosphere
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Most Helpful
November 21, 2018
this place always has good deals going on and the staff are amazing
December 12, 2018
Love this place! Always knowledgeable and willing to explain new ways to smoke and strains!
November 2, 2020
Clean store, decent deals and helpful employees.
January 28, 2019
I was registered quick. Got a new patient promo. They have really good buds for cheap. The customer service is great. Alii helped me out & he was really informative about the strains I was asking about. He also made sure to tell me about the deals they had at the moment. I would definitely recommend this place. Thanks for all your help Alii! ❤️
October 22, 2018
Great budtenders and fear bud!
January 30, 2018
We love this place !
October 15, 2018
Been shopping here a couple months..great service, great product, and great prices..👍🏾👍🏾
Thanks Jordan.
April 20, 2018
Terpenes are listed on product description
Stephanie the budtender was pleasant and competent.
Good vibe. Liked it so much I’m on my way back tonight
March 30, 2018
This location is my favorite dispensary!! You have GOT to try the Rove Dream cartridges. My new favorite strain ;) Knowledgeable bud tenders, great specials and deals! The only thing I wish they would add is more options for Ghost Train Haze. The disposable pen is great quality, but I’d love to be able to get it in cartridges, flower, and concentrate here. That’s literally the only reason I go anywhere else is to find more GTH options ;)
April 17, 2018
Everything was amazing thanks to cheyanne
February 19, 2020
The 49$ qaurters are the only place in vegas worth the drive. Sadly the other location sucked. And there bud was dry dry dry dry dry.
January 13, 2019
Really cool people came in yesterday for some wax and my budtender Alii was cool had good conversation wasn't rushed going back to get a cartridge that he was telling me about great customer service on his part!!!
November 11, 2018
One of my favorite dispensaries in Las Vegas! Great atmosphere, amazing budtenders and a wide variety of products/strains to choose from! During my previous visit, Sylvia helped me pick out a new Indica strain that I absolutely LOVE! She was very helpful and got me exactly what I needed in no time!
November 8, 2018
Hands down best shop in Vegas
August 18, 2022
I had been going The Dispensary for years and for a long time it was a great place to go. But over the last year or so things have gotten progressively worse and are now to the point where I feel the need to write this…
Last week I questioned a policy and the general manager first tried to lie to me get me to go away quietly, then was condensing to me saying I should be grateful since they had just change the policy to make it more customer friendly. After I got upset with this treatment, I was then treated like I was a Karen. After this incident I complained and have not received a response after a weeks time, so here I am…. I submitted my complaint through The Dispensary’s website, as well as the email given to me by the general manager last week and not response. I have included the email below so everyone can see what I wrote and what exactly took place.
On top of being treated rudely by the GM, the website never works right and trying to find out what your total is if you bought any of the specials is a nightmare. This is not acceptable when you only accept cash. I have to have the right amount on hand and nobody can ever tell me the right amount.
Find another dispensary unless you want to be treated like crap.
“Good afternoon,
I am beyond upset with the customer service I received from Alii, the general manager of the Decatur store. I placed an online order for delivery this morning around 10am. The order was for two of your specials for a total of $65, which is over the $50 delivery minimum. I waited about 15 minutes and called to make sure my order was good as well, as well as find out the total. This has been my procedure for the last several orders, because your online ordering never displays the actual total and I need to know how much I need to get out of the ATM. I talked to the guy at that time about the $50 minimum order and he checked with his manager and said it was okay.
Then about 15 minutes ago I get a call saying they won't deliver my order because it is under $50. I asked to speak to a manager and was transferred to Alii, who was beyond rude. First trying to tell me that it was a state regulation, which I said I knew was not true. At this point I was already upset, because I had to leave the house to go to the ATM and that is very nerve wracking for me. I have PTSD and this is literally the only time I leave my house, as my anxiety stops me from doing anything else. When i tried to explain my PTSD I said to Alii that "I have fucking PTSD" and that I upset at the way I was being treated and that fact ath I couldn't get my medice. I stated that I would be taking this up the ladder and not letting it go. Alii then stated I had used vulgarty at him. He specifically said "at him" as if I had called him a vulgar name. Then he stated that I had now threatened him as well, for saying I would take it up the ladder. He then let me know I was blacklisted from ever using your dispensary again. I was able to get this email address from him and he said to make sure to mention to you that the order was under $50, so you can let him know I did that... I get the using the F word can be offensive, but it's also not okay for your employees to be downright rude (especially to a customer base with known medical issues such as PTSD) and then seemingly relish and jump on the opportunity once a vulgar word slipped. I honestly feel as if I was baited.
I think it was wrong that my order was denied. I'm being punished for using your reward system, and I am a very good customer who literally orders once a week, as has been pretty consistently for probably 3 years now...
But even beyond that, there are ways to tell a customer "no" without being rude and condescending as Alii was and then threatening me and punishing me for A) getting upset at his attitude and the situation and then B) saying I was going to take this up the ladder and not let it go. I have called and talked to managers at your dispensary before and sometimes it's gone my way and others times I have been told no, but never have I been treated they way Alii treated me.
My only intent had been to only take it up with your business ladder, but after literally being brought to tears from your employee, I might take this to social media as well.
I honestly don't even know what kind of resolution I am hoping for other than to tell you how bad your employee and this experience has been.
Thank you,”
November 23, 2018
Every time I’ve come into The Dispensary, I always get the hook up on deals and the bud tenders, especially - Shane, she is awesome. Everyone is always so helpful and chill, & amazing at helping pick out the best strain for what I’m looking for. I always tell my friends to go see them.
January 28, 2019
My favorite dispensary in town. Product is great. I go here for the daily deals in the customer service! Every budtender is always super friendly, today I had Shawn “jaws” and he is super knowledgeable about their menu.
April 3, 2018
Came in for King Louis Xlll 2 grams of shake for only $15! Really great bud! Super tasty and strong! Thanks Sylvia for being an amazing budtender!
February 18, 2018
Not my fave atmosphere
November 21, 2018
This location rocks. It’s my go to for weekly deals on concentrates
July 12, 2018
Shane was very helpful! Absolutely great service
March 24, 2018
I would recommend this place for sure. Very knowledgeable staff. Jesse was very friendly. They also had everything in stock and plenty of choices for both flower and concentrates I was in need of. They also offered free items and had a “wheel of weed” customers can spin for free prizes. Very fun!
July 28, 2018
They have great deals all the time and the people are just amazing top notch...
December 10, 2018
Love it here one of the best