DISPENSARY
MEDICAL & RECREATIONAL

The Dispensary - Las Vegas

Las Vegas, NV
1763.2 miles away
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141 Reviews of The Dispensary - Las Vegas

4.7
Quality
4.7
Service
4.6
Atmosphere
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January 30, 2019
Best place in las vegas! Good product and deals literally every single day. Staff is friendly too!
July 1, 2019
the Dispensary on Decatut is my favorite dispensary in town.
December 6, 2018
A professional and knowledgeable staff & great deals on prerolls and flower.
February 23, 2018
convenient, quick service, nice strains!!
October 25, 2018
Taylor is a wonderful educated professional. Really enjoy this store.
July 3, 2021
They will have 30 people in rec line and if 20people walk in medical and express line you gotta wait for them to go to first! There’s no waiting room with chairs they just throw in the showroom like your gladiators ina mosh pit standing the whole time. Carts half filled with air burning it twice as fast but wait they half price nah you get half so u pay half I don’t care what they say. They probably smoking them by swapping mouth pieces before they get out on display not sure how all there carts are half filled or the vendors just give them the half filled carts cause they’re not one of their top dispensaries. Don’t speak out when 1st inline standing for over an hour while 5 express patients walk in because guess what they go before you don’t get mad about it and ask for Ryan skinner email they will ban you right after. Don’t call them from your number the next day they’ll keep hanging up ten times ina row before even telling you ur banned swear to GOD this happens here. Serene cart is outdoor trash like their customer service no matter what brand it was half empty. It said $10 online not $35 I called my friend to tell them what we saw price was and u can’t use phone you gotta go back inlline. make sure open it infront of them because when you find out the carts half empty and go to return it they won’t take it back. Check it before you pay them and after an hour of waiting you might just take it and leave do your self the favor and just don’t even go here. All the 5 star reviews are artificial they give you 5$ off if you give 5 star review. They probably gonna be first dispensary out here to be bought out and renamed this place reminds me of an episode of bar rescue place is trash
August 21, 2020
During my last experience (previous wrote a review about it but deleted it cause I didn't like bashing you and still really don't) tonight was first time I was there, but last time I was apparently banned for being upset and having your bud tender fix the problem) check the transaction. anyway, I would like to be contacted by the GM, not by the rude kid who said he was manager on duty tonight) You gave me the wrong product and your Bud Tender argued with me before finally going into store and fixing problem and then had me banned? It was 1g RSO that she argued I needed to use the .5 gram formula for concentrate percentages. I have never argued with any of your Bud tender. I would like a response that I am unbanned so I do not have to take to the Cannabis board that you are denying a medical patient medicine and if you cannot, I would like an official ban (no one told me until being denied my meds tonight) sent to my residence, the length of ban, the date/time
February 21, 2018
Great atmosphere and great people. I come back because Jasmine, Shane, and all the budtenders always get me in and out with the quickness.
March 23, 2022
I was over charged. when I went back to correct it the cashier that helped me the first time came over and started saying what he did then started arguing with me saying he already checked the cameras. Then a few seconds later says we can check the cameras. So now he's lying. They check the cameras and 30 minutes later the security guard comes and tells me I'm right. I never spoke to a manager like I asked when I walked up to the counter. the cashier that made the mistake couldn't come out and apologize. I was given a couple of preroll. I don't smoke prerolls because they are often filled with trim. why not give me my points back? And the medical line is a joke unless you have your breast out. I'm done here to much weed in this city to be over charged and treated like a p.o.s.
September 29, 2018
This is one of the best locations for the best deals in town on 1/4's Oz's of great quality herbs. Thanks Jeff for your great customer service! The best dispensary in the Southwest side of Las Vegas!
February 19, 2020
Excellent concentrates and flower
November 11, 2018
One of my favorite dispensaries in Las Vegas! Great atmosphere, amazing budtenders and a wide variety of products/strains to choose from! During my previous visit, Sylvia helped me pick out a new Indica strain that I absolutely LOVE! She was very helpful and got me exactly what I needed in no time!
October 6, 2018
Good deals good knowledgeable bud tenders.
August 18, 2022
I had been going The Dispensary for years and for a long time it was a great place to go. But over the last year or so things have gotten progressively worse and are now to the point where I feel the need to write this… Last week I questioned a policy and the general manager first tried to lie to me get me to go away quietly, then was condensing to me saying I should be grateful since they had just change the policy to make it more customer friendly. After I got upset with this treatment, I was then treated like I was a Karen. After this incident I complained and have not received a response after a weeks time, so here I am…. I submitted my complaint through The Dispensary’s website, as well as the email given to me by the general manager last week and not response. I have included the email below so everyone can see what I wrote and what exactly took place. On top of being treated rudely by the GM, the website never works right and trying to find out what your total is if you bought any of the specials is a nightmare. This is not acceptable when you only accept cash. I have to have the right amount on hand and nobody can ever tell me the right amount. Find another dispensary unless you want to be treated like crap. “Good afternoon, I am beyond upset with the customer service I received from Alii, the general manager of the Decatur store. I placed an online order for delivery this morning around 10am. The order was for two of your specials for a total of $65, which is over the $50 delivery minimum. I waited about 15 minutes and called to make sure my order was good as well, as well as find out the total. This has been my procedure for the last several orders, because your online ordering never displays the actual total and I need to know how much I need to get out of the ATM. I talked to the guy at that time about the $50 minimum order and he checked with his manager and said it was okay. Then about 15 minutes ago I get a call saying they won't deliver my order because it is under $50. I asked to speak to a manager and was transferred to Alii, who was beyond rude. First trying to tell me that it was a state regulation, which I said I knew was not true. At this point I was already upset, because I had to leave the house to go to the ATM and that is very nerve wracking for me. I have PTSD and this is literally the only time I leave my house, as my anxiety stops me from doing anything else. When i tried to explain my PTSD I said to Alii that "I have fucking PTSD" and that I upset at the way I was being treated and that fact ath I couldn't get my medice. I stated that I would be taking this up the ladder and not letting it go. Alii then stated I had used vulgarty at him. He specifically said "at him" as if I had called him a vulgar name. Then he stated that I had now threatened him as well, for saying I would take it up the ladder. He then let me know I was blacklisted from ever using your dispensary again. I was able to get this email address from him and he said to make sure to mention to you that the order was under $50, so you can let him know I did that... I get the using the F word can be offensive, but it's also not okay for your employees to be downright rude (especially to a customer base with known medical issues such as PTSD) and then seemingly relish and jump on the opportunity once a vulgar word slipped. I honestly feel as if I was baited. I think it was wrong that my order was denied. I'm being punished for using your reward system, and I am a very good customer who literally orders once a week, as has been pretty consistently for probably 3 years now... But even beyond that, there are ways to tell a customer "no" without being rude and condescending as Alii was and then threatening me and punishing me for A) getting upset at his attitude and the situation and then B) saying I was going to take this up the ladder and not let it go. I have called and talked to managers at your dispensary before and sometimes it's gone my way and others times I have been told no, but never have I been treated they way Alii treated me. My only intent had been to only take it up with your business ladder, but after literally being brought to tears from your employee, I might take this to social media as well. I honestly don't even know what kind of resolution I am hoping for other than to tell you how bad your employee and this experience has been. Thank you,”
June 5, 2022
I love going to The Dispensary everyone is always happy
November 7, 2018
Bud selection is awesome and daily deals or outstanding and Budtenders are friendly and helpful. Sylvia was patient knowledgeable and helpful
December 4, 2018
I love this place. Great deals, great products, great staff and always very helpful. Special thanks to Theo, he was very helpful making sure myself and my friends were happy with our purchase.
January 28, 2019
My favorite dispensary in town. Product is great. I go here for the daily deals in the customer service! Every budtender is always super friendly, today I had Shawn “jaws” and he is super knowledgeable about their menu.
July 9, 2019
It's been a few months since I've been here but I just discovered this app so don't hold it against me. This was the first ever legal dispensary I've ever been to. I was visiting Vegas and decided to stop in here for my first time. They made my first ever experience at a dispensary feel great! they had a wide selection and the budtender, I forget her name, was truly helpful in educating me. The atmosphere was good and chill too. Would definitely go back next time I visit Vegas.
September 18, 2018
I love this place and it’s weed 😍 Clarissa is my favorite bud tender 😁
August 8, 2021
Love the ENERGY in this spot. Great location.