The Dispensary - Las Vegas

My name is Wade Kite admin to the facebook group- Best Buds of 420..i always enjoy the awesome service i get at this location. Tonights budtender was Taylor. She was eager to answer any questions i had as well as show me some stuff i didnt know. Thanks Taylor you were awesome.

I love this place and it’s weed 😍 Clarissa is my favorite bud tender 😁

Taylor is a wonderful educated professional. Really enjoy this store.

They will have 30 people in rec line and if 20people walk in medical and express line you gotta wait for them to go to first! There’s no waiting room with chairs they just throw in the showroom like your gladiators ina mosh pit standing the whole time. Carts half filled with air burning it twice as fast but wait they half price nah you get half so u pay half I don’t care what they say. They probably smoking them by swapping mouth pieces before they get out on display not sure how all there carts are half filled or the vendors just give them the half filled carts cause they’re not one of their top dispensaries. Don’t speak out when 1st inline standing for over an hour while 5 express patients walk in because guess what they go before you don’t get mad about it and ask for Ryan skinner email they will ban you right after. Don’t call them from your number the next day they’ll keep hanging up ten times ina row before even telling you ur banned swear to GOD this happens here. Serene cart is outdoor trash like their customer service no matter what brand it was half empty. It said $10 online not $35 I called my friend to tell them what we saw price was and u can’t use phone you gotta go back inlline. make sure open it infront of them because when you find out the carts half empty and go to return it they won’t take it back. Check it before you pay them and after an hour of waiting you might just take it and leave do your self the favor and just don’t even go here. All the 5 star reviews are artificial they give you 5$ off if you give 5 star review. They probably gonna be first dispensary out here to be bought out and renamed this place reminds me of an episode of bar rescue place is trash

Love the ENERGY in this spot. Great location.

Lobe it here

Sean on Decatur is the best. he is so kind and always remembers my name

Not my first time here. I love this place. This is the first time i did delivery. The online ordering was so simple, download your id and confirm. I then received a courtesy call from Daniel stating ETA and Total. Got a text from Endal KA for speedy curbside service. Im so happy The Dispensary came to my rescue through this pandemic. If you want quality with matching customer service spend all of your money here!!!!

I was over charged. when I went back to correct it the cashier that helped me the first time came over and started saying what he did then started arguing with me saying he already checked the cameras. Then a few seconds later says we can check the cameras. So now he's lying. They check the cameras and 30 minutes later the security guard comes and tells me I'm right. I never spoke to a manager like I asked when I walked up to the counter. the cashier that made the mistake couldn't come out and apologize. I was given a couple of preroll. I don't smoke prerolls because they are often filled with trim. why not give me my points back? And the medical line is a joke unless you have your breast out. I'm done here to much weed in this city to be over charged and treated like a p.o.s.

Every time I’ve come into The Dispensary, I always get the hook up on deals and the bud tenders, especially - Shane, she is awesome. Everyone is always so helpful and chill, & amazing at helping pick out the best strain for what I’m looking for. I always tell my friends to go see them.

the Dispensary on Decatut is my favorite dispensary in town.

My favorite dispensary in town. Product is great. I go here for the daily deals in the customer service! Every budtender is always super friendly, today I had Shawn “jaws” and he is super knowledgeable about their menu.

It's been a few months since I've been here but I just discovered this app so don't hold it against me. This was the first ever legal dispensary I've ever been to. I was visiting Vegas and decided to stop in here for my first time. They made my first ever experience at a dispensary feel great! they had a wide selection and the budtender, I forget her name, was truly helpful in educating me. The atmosphere was good and chill too. Would definitely go back next time I visit Vegas.

convenient, quick service, nice strains!!

I love going to The Dispensary everyone is always happy

Been going here for about a year now. I’ve had great experiences in the past here at the Dispensary on Decatur, with the employees and products. However the last few orders/talking with staff/management everything has just been very off/unprofessional. The customer service aspect really isn’t there anymore. When simply trying to place a delivery order and making sure it’s correct & that I’m also getting exactly what I wanted in my order. This has become next to impossible with no confirmation call/support. No one will confirm the order you place, they just assume it’s everything you want is correct when you place the order even if you have questions about something. When I have questions about updating my order or specific information I want about a product, I’m told I have to cancel the whole order & resubmit it. In the past I have had people change my order also give me detailed information about what I’m buying over the phone. This was when I would receive a call in the past to confirm everything in my order. They are unwilling to go the extra mile to make sure a customer is satisfied now. I feel like the new ownership is driving the customer service side down while trying to up their profits side. This doesn’t work in any way for your “EMPLOYEES” & the “CUSTOMERS” ! Was told by a manager to “I think you should go shop somewhere else.” Is this the treatment you’d like as a paying customer ? They told me I’m working the system & thinking I’m getting over on them when all I do is take advantage of the daily deals offered. No apologies or anything. Horrible attitude from most of the other staff as well they just hang up when they get frustrated. Overall this has left a really bad impression on this place now. I’m not sure if inflation/economy is affecting this place. Staffs/management probably isn’t getting enough support from the upper corporate side. I’m assuming maybe they’re frustrated, then take it out on customers. However that’s no reason to speak to or treat a customer honestly. I’ve never been spoken to like that, with total disregard to a customer that’s spending money. I’d definitely recommend going to a dispensary that actually values their customers and treats them with respect/dignity.

outstanding!!

The deals here are outstanding, and the budtenders are friendly, patient, and knowledgeable. Look for Natasha, she was amazing! Don't miss this little gem!

New favorite dispensary, great prices awesome staff and deals. Will recommend to everyone i know.

Yo, it’s clean lots a smiles and selection, weekly or daily deals on the good stuff. Ask lots of questions generally these guys got the answers. One of my fav spots.

Great atmosphere and great people. I come back because Jasmine, Shane, and all the budtenders always get me in and out with the quickness.