DISPENSARY
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The Lab Dispensary
Irving, NY
4.6(163 reviews)
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176 Reviews of The Lab Dispensary
4.6(176)
4.6
Quality
4.6
Service
4.7
Atmosphere
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Most Helpful
February 18, 2022
Oil was brown looking and owner got pissy w me after asking a simple question on how the oil was made. Kept telling me to go somewhere else like alright I won’t spend money here ever again bro
May 26, 2023
Never been here but saw they deleted/reported comments that’s were bad reviews lol
October 7, 2023
Gave this place another chance after back to back sketchy experiences a year or so ago. This time 2 budtenders straight up ignored me for 5 minutes. After the second customer that walked in after me received instant attention I took my money and went somewhere else. The place has potential, the staff sucks.
July 22, 2023
Been there several times but today the customer service was so horrible that i will never go there again
November 25, 2023
Garbage brick weed & sprayed on gummies. Nothing tested so don’t believe what they say about their products.
June 19, 2023
Not worth the price. I also question the THC content. All strands are harsh.
I must admit I'm a complete newb but they were so helpful and I didnt feel strange at all for a first dispensary trip. Very helpful discussing the strains I picked. Even offered suggestions on some of them (good time to smoke, feeling/strength of some or if they had not tried yet they said so)
Online ordering was so easy.
June 1, 2022
These folks are really cool. Took the stress out of the situation for me. I can't wait to come back!
May 28, 2023
(( Update on the WAPPA Ounce ))
Well what nugs there was in the bag turned to dust when I broke it up... So I got a whole ounce of kief.. So pissed right now... 😡🤬😡
(( AGAIN CHECK YOUR BAG BEFORE YOU GET IT....))
March 31, 2022
very attentive when we first walked in really to keep it real prices are high and in less you are a VIP which is $50 a month which is good if you live in the area to take advantage of all the perks such as (discount of cannabis, you get to go back in the lounge which provides smokable utensils so you can smoke your cannabis and relax you don't have to go right home, you're the first to know about all the deals before the public) a lot cheaper and what I mean by that is if an eighth cost you $50 you would get it for $30 with the VIP and that's just an example not meaning that is what 1/8 is all in all the experience is good
August 12, 2022
Second time coming here. Used online pickup for the first time and it was wonderful. Added a slushy when I got there, that was amazing.
I placed my order online. I recieved a text at 6:54 pm saying it was ready. I arrived at 7:05 to find out neither of my 2 online orders was prepared, and most of the stuff I ordered was out of stock. I ended up having to pick all new wax’s and settle with weed I didn’t really want. Then to top it off the bud tender had the nerve to ask for a tip. Maybe if my order was prepared, or I didn’t have to do watch you drop 2 grams of wax onto the floor!
I have been going to the lab for several months now, and am particularly concerned about the quality there. For instance, two of my cart purchases there recently have been suspicious. The first (glo) had some really dark oil and tasted horribly burnt out of the box. I threw that one away, and recently purchased a TKO cart. The TKO cart had a different top than usual (they are usually clear plastic branded with 'TKO,' but this one had a generic white acrylic top. Definitely very suspicious, seems pretty certain that they are filling the name brand carts with some of their oil. Apart from carts, their concentrates have been absolutely trash lately. While the flower's effects are generally good, all the strains smell the same (musty) and are not trimmed very well. I love the atmosphere and most of the staff, but I won't be shopping there any longer.
December 18, 2023
woman behind counter is rude, if you have to ask her something she gets pissed.
Bought a green garden Vape disposable for $30. Got home, which is 50 miles away, it didn't work at all. Went back, and told her it never worked, is it possible to even have store credit. She said no! She said ur supposed to try the vape before u leave store. Out $30. She was not nice at all. I would have left, but I had an order in. They have nice stuff and are usually nice, except for the little lady, who is owner I believe.
Not happy she wouldn't even give me my money back.
June 8, 2022
Place was great! It was my first time there on Memorial Day weekend and I loved it! All the workers were super helpful, full of smiles and it had a great vibe in the place! They made recommendations and they also didn’t try and just push the top end strains. I left very happy and can’t wait to run out of my stash so I can go back!
September 10, 2022
Unreal..the place has the best stuff you want. Get a slushie.
December 29, 2022
This place is the best of the best. great price, great atmosphere, and great product...
Just stop in one time and you won't be going anywhere else.
Very friendly, great products!
I drive to this dispo once a month. this last trip the bud tender was rude and made me feel like I was interrupting his social hour.
April 21, 2022
Great selection, not very far from me. The buds I got were nice and sticky and tasted great.
January 2, 2023
Traveling into visit family and found the Lab after reading about them here on Leafly. It was Wednesday post blizzard 22 and they were open and well staffed. The staff was very helpful, relaxed and knew the strains. If the one attendant didnt know the answer, the owner was there and happy to help. What can i say, their Oz deals are unbeatable. The flower quality is good, nice dry and tacky cure. i got Big Juicy and Chem OG. i did find some seeds in one of the bags of the big juicy. not a lot, but there were some. I saved the seeds and called it a bonus. :) they well trimmed buds, no leaf, small bud stems only. both strains rolled and hit very smooth. the OG was a wonderful experience, wish i had gotten more.
The store is smallish, but easy to move around in, there is an ATM with a 2.99 fee for use. The offer plenty of other consumables and products, i only sampled and purchased the flowers. im old school that way. it looks like all packaging, prerolling and dabs are done in house by staff. The one staff member took about 20 minutes to discuss their processing of dabs and other concentrates with my wife. cannot say enough positive about this place. I stopped by a 2nd time on the way out of state and found them just as friendly as the 1st visit. the owner even remembered me. give it a try.
Very nice inventory! I picked up 2g of the Modified Grapes and I’m feeling so chill and relaxed!
EZ like Sunday Morning
I ordered thru Leafly. Much of the $2 off $8 grams. I got VERY dry shake wit one or two buds. Thought the sales were decent but not worth the time. The poor cure even in buds was dry tumbleweed. The Hawk or Steamburg aw better choices.