DISPENSARY
RECREATIONAL
Thrive Cannabis Marketplace - North Las Vegas
North Las Vegas, NV
4.7(155 reviews)
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155 Reviews of Thrive Cannabis Marketplace - North Las Vegas
4.7(155)
4.6
Quality
4.7
Service
4.7
Atmosphere
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Most Helpful
January 19, 2016
This place appears to carry Cali greenhouse bud but are literally half the price of other dispensaries plus they have harlequin, and a bunch of good ogs like tk. They have about 20 strains and so far delivery service is such a better value out here. The quality of growing is a little under the competition here but since they have better strains its better for the patient. Thanks!
October 15, 2016
I cannot help but be biased in calling my favorite "go to" anytime (open 24 hours a day now!) THRIVE N.W. Las Vegas. Not only are the prices & product top notch but just as importantly, so is their staff. I called one night after 1 am (they have happy hour for the "late night crowd" starting at 1:00 am and ending at 4:00 am-20% off!) and spoke to BRITTNEY. Wow! I have called my fair share of dispensaries before but never have I received such a wealth of information regarding concentrates and the difference between kief, crumble and shatter. Brittney spent time over the phone with me over the phone, answering my questions and chatting. Not once did Brittney sound rushed or put out by my lengthy list of questions and comments! Another outstanding employee who also deserves huge kudos is JACOB. No matter how busy or how long of time since Jacob has seen you, he always remembers your name & face. Their outstanding staff makes me feel like I have come home again. Great work guys!
December 7, 2016
All employees are super friendly and helpful! Location isnt inconvenient at all and it's super clean professional and organized.
April 13, 2016
Excellent location in NLV! First time in and had a wonderful experience as a new patient. Very discreet and professional and knowledgable staff. Gus and Jeremy were more then helpful with decisions on flower and glass pieces. Flower quality was superb and exceeded expectations for a great price especially with the 25% discount for first time patients. I definitely will be back again and recommend any and everyone to check them out if you haven't already! Thanks again Thrive!
August 21, 2016
The staff was great from walking in the door to leaving everyone was helpful and informative. Brooke was absolutely amazing and the front staff was such a hoot. Being a mom I have to be discrete and they were able to show me the best things to use and how to be discreet. Will use them forever I don't need to try anywhere else.
February 5, 2017
So far the wait is taking forever. I'm being patient but over 30 minutes is a bit much for not being busy and there's 2 people in front of me so I'm guessing 45-50 minute wait. There is a lot of staff that is friendly but there seems to be one person ringing up customers. I like dispensaries that get you in and out and this is taking forever. I won't be coming back.
January 29, 2017
this place is amazing! come check it out for some fire bud!
March 29, 2016
Love the location, close to home. Staff was great, knew their stuff. Product a little light but (they just opened), price is right. Love the decor, definitely be back!
April 2, 2016
LOVE THIS DISPENSARY!!! The staff was GREAT,KNOWLEDGEABLE & WILLING TO SPEND TIME WITH ME very welcoming... Got a 1/2 gm of rosin for only $49 cant wait for them to receive there edibles next week :)I'll be back! BTW the place is BEAUTIFUL!
June 1, 2016
Great products..best customer service in the front of the house. Super quick, super easy first time check in process.
Once they said I could go through the door quickly greeted by Sam. Right off the bat felt totally comfortable w the atmosphere, cool place. Lots of great buds and concentrates at more than fair prices for the quality of products.
The best part by far of the visit was Sam (Samantha). Expert in the field by far and super outgoing. Even took the time to explain my new vape even though I didn't purchase it from them....thats awesome! Super cool.
April 10, 2020
sent delivery driver to do cash transaction with no change. and had to wait ~5hrs for them to show up
May 8, 2021
Apparently Thrive-RENO still much rather just delete negative with constructive criticism reviews than actually address on-going significant customer service issues. ~~~~~~~~~~~~~~~~~~~~~~~~~
05/05/2021 Hello Thrive, I previously wrote this review for Thrive-RENO, see below, which now it’s quite apparent that Thrive does not, did not, and I’m assuming will not take any criticism to help improve themselves. I wrote about the absolute disdain that one of their employees, Andrea, shows and portrays towards customers and co-workers. Thrive determined to just have the review deleted without any follow-up or care to address or attempt to improve the situation. It seems quite typical that a company that claims to strive to the best customer experience basically disregards a negative yet constructive criticism of their operation, most specifically a rude employee. Andrea, who is a manager, who’s connected and married to Tim, the Reno Store Manager apparently pulled the manager card and used her husband to just have the negative yet constructive review removed again without cause or any attempt to address the situation or observations. This truly showcases the total lack of respect towards any paying customer to their business and again the ownership and senior management team of Thrive either are unaware, uncaring, or just are most concerned about taking customers money instead of working towards making the Thrive experience one to boast about and be proud of. You now have absolutely lost my business and as previously written, this will be for all Thrive locations in Reno and Las Vegas. It’s truly sad that businesses just want to take the easy road out of a situation when a simple response and a little care factor could have fixed this situation. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Originally posted on 4/20/2021 Hello Thrive … It pains me to write this, but it’s an absolute necessity unfortunately at this time. I’ve been shopping at Thrive for a decent amount of time. Every dispensary has ups and downs and it seems many dispensaries have a revolving door of employees. But Thirve, you have an employee, her name is Andrea, and WOW, what a complete buffoon she is. Let’s just start with basics, how about customer service? She probably is close to the rudest, most insincere, and WORST budtender in all of Reno. You can stand in line inside Thrive and just watch her threat almost every customer with total disdain, and then watch more as she treats her fellow co-workers with absolute disrespect. It’s disgusting to watch this, especially while trying to order some quality products that Thrive does carry. Unfortunately, this isn’t the first time, the second time, nor the third time that this behavior of hers has been seen or even commented about. Thrive, I would suggest fixing the customer service issue, cause many more people will continue to discontinue shopping and promoting your brand and dispensaries not just in Reno but also Las Vegas. You can do simple research to know that the owner “Mitch” based on literature read about his marketing and success would not approve of seeing one of his employees treating anyone, let alone co-workers and customers like Andrea does. So therefore, until something is resolved, be rest assured, my business and many others will not return to Thrive, plenty of other great options in the Northern Nevada and Southern Nevada market other than useless customer service by a just genuinely terrible person. Thanks Andrea for exposing your true self.
May 5, 2016
Thrive is a new dispensary in North Las Vegas and the best I've visited in Nevada.
Why? Staff for one. Elaine assisted me on this visit. She was charming and friendly, but more to the point, knowledgeable about the product on a level that made me appreciate the meaning of the words "bud tender".
Also, the facility. Located on west Cheyenne 3 miles from the I15, it's easy to find and access. Located in a nice business section with plenty of parking. This is a big deal for me as I have to drive from Mesquite and hate dealing with Las Vegas traffic, tiny strip malls and funky little storefronts.
Finally, excellent prices. No gouging. The prices at this store are $5-7 lower per gram that the competition.
April 4, 2016
Check it out very nice inside they are legit with solid meds. They have a few growers to choose from. I was impressed with my meds. Got a good deal being a first time patient. Shout out to Jeremy! Welcome to North Las Vegas guys..my go to dispen.. from now on
March 26, 2016
Today was my first visit and the service was fantastic! They only have flower so far but can't wait to try their edibles and concentrates when they are available! Great location for North Las Vegas residents!
August 26, 2016
My wife and I have been visiting Thrive for a month now. We have been to 4 other disspenseries and have not found the quality of patient service. Thrive understands the importance of personalized good patient service.
Quality of flowers and concentrate are very good. The $60 price on wax is a little too pricey in my opinion. But they make up for this with very good Honeycomb for a good price.
Service is nothing less than top notch. Thrive really cares about their patients and it shows. Don't believe the reviews about bad service. Those are probably "fake" medi "patients" just mad because they do not get their way. Thrive takes extremely good care of all its patients.
If you are a CBD patient make sure and get the CBD Capsules. Very good for general joint, arthritis, achy kind of pain.
Atmosphere is good. Waiting area is comfortable and wait times and very low. I've never waited more than 5 mins. I would and will recommend Thrive to everyone I know.
April 2, 2016
Wonderful people, product and environment!! A welcome addition to North Las Vegas.
August 28, 2021
Check this review out!
Last week, I went to this location and advised my rep what I wanted. I ordered Cannative Ting. 3-pk of hybrid prerolls. They are good for those who use marijuana for sleep and relaxation. While Thrive has marijuana, what they DO NOT HAVE is competence, customer service skills, or transparency. Here’s my experience:
I ordered my Ting and added on some random upsold preroll. The issue with dispensaries is someone else fills your order in a bag and you kind of just have to trust the order is correct. Well my first mistake was trusting the competency of their employees.
I waited over 20 minutes for my stuff…which was odd as at least three people who ordered AFTER me; were already gone by the time they called my name? A 3pk of joints and a single preroll…. Apparently that’s too difficult.
Moving on...I get home to my high rise apartment, car parked in the garage, all doors secured. Change out of my work clothes at 1030PM. I opened this bag of my product, the joints were not right. Literally a completely different product. No one said anything about being out of stock, no one offered replacements….NOTHING. They LITERALLY GAVE ME THE WRONG PRODUCT INTENTIONALLY...AND HOPED I DIDN’T NOTICE.
I called the location and asked for a manager. The manager maybe (Derek)? This manager informed me that the product I ordered...Was out of stock and the person who filled it gave me an alternative. So if you go here you may or may not be given what you order, and you won’t know if you do because you aren’t allowed to open the “locked bag” in the building. So you trust the process, get home or to your hotel to discover you got ripped off...great thanks Thrive!
During this phone call this manager started a debate that could be compared to Pawn Stars. First he simply asked “can you bring it back?” Well manager, your staff intentionally ignored my order, failed to inform me the product was out of stop, switched it out, charged me more, now you want ME TO BRING IT BACK?... By now it’s 11PM and sorry, I need to sleep. Manager rebuttal’d and stated he cannot refund me. Hmmmm… So I simply ask for an account credit in which this manager states isn’t possible…. So Thrive can scam me, give me something I didn’t order, not allow me to verify the contents, then refuse a refund. Awesome, what a fun company.
The manager then offers “points” as a form of compensation for this issue. By the way, this manager openly admitted that his staff intentionally put the wrong product in my order. After some back and forth, the manager states he is putting my rewards up to 1200 points which I can redeem for $120 gift card. Great! I was happy at the time. All I “had to do” was download the app, accept the terms, and I can see my account. That was the end of the call.
I went into the location this evening after working 8 hours as a dealer on the strip, intending to use my credit and I didn’t have cash with me. (Can’t use a card due to federal banking regulations). I advised my “budtender” about this situation and that I am not sure how to use this credit. She replied that in order to use it, I have to spend at least $10.00 in cash. Again I didn’t bring cash as I was going to use this credit... a credit applied to fix a mistake that was completely Thrive’s fault. I refused stating the obvious, it went up to two managers and ultimately THRIVE REFUSED TO ALLOW ME TO USE MY CREDIT.
Let’s recap: I trusted Thrive to provide me the products I ordered and paid for. Someone switched it out and that was admitted as intentional by Thrive. I accepted a reward-point credit as a form of compensation and disposed of the incorrect product. I went to the location to use this credit that they owed me, the location refused to allow me to use it and I left without my original refund, nor did I get a replacement. At this point I have been scammed by Thrive out of my hard earned money and have received ZERO compensation for it.
DO NOT GO TO THRIVE! Save yourself the lies, deceit, hassle and incompetence.
December 5, 2016
Love the atmosphere of the shop and the workers are great really helpful thanks bobby & Marisa
April 18, 2016
My favorite place for quality, cost and experience. Oh and how can I forget location. Save 25% off as a new patient! Nice and stylish interior. The staff provides excellent service and will encourage you to return. I have had many experiences at the dispensaries around the valley but Thrive is one of my go-to places!
August 27, 2016
Love this place! Convenient location, very courteous staff. Great meds, awesome prices
July 11, 2016
My favorite dispensary in Las Vegas! Great Meds.. great staff! Couldn't ask for more . Thanks guys. Really appreciate the great service.. Keep up the good work, would recommend all my friends and family to you guys!
May 1, 2016
I absolutely loved it. They were knowledgeable and very nice. I'm very new to medical marijuana but they answered all my questions and gave me great recommendations. I will definitely be back, it will be my go to dispensary.
November 20, 2016
I love this place its like a wet dream . beautiful people and atmosphere handing u wonderful goodies. can't beat that