127 Reviews of Top Hat Express
4.4(127)
4.3
Quality
4.6
Service
4.2
Atmosphere
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They are always friendly and nice! Super knowledgeable and local!
June 28, 2017
this place has the worst meds.i don't understand how a store can stay open with their quality of their stuff,there are so many better places to go.so do yourself a favor and pass this place,only thing good is their staff
August 11, 2019
U all rock and have good deals
Super fast and super friendly curbside pickup
Good selection of classics.
Very personable, helpful & friendly
May 5, 2021
Great shop. Great deals!
November 17, 2021
i like the place and i have been getting good deals till today i ask for a cartridge he offered me fruity cartridges i told him i didnt want a flavered cartridge so he sold me a train wreck cartridge but it didnt work and i had to take it back they gave me another one but it was fruity when i got some flaver out of it i tried to return it as i specifically stated i did not want a flavered cartridge but they refused to refund or give nme something else i had to buy a new battery just to find out i got stuck with tropical fruit not trainwreck spent 32 bucks on something i really did not want id shop here again but if anything like this happens again i wont
January 25, 2022
This used to be my spot and was willing to spend my money here because of the customer service. But ever since Chris basically took over the store, the customer service has gone away. He told me to shut the f up and stop talking sh** because I compared prices to another store. I'm not sure if Kyle knows that this is how he's treating long time customers, but I'll be going down the road from now on.
Update: tried going back and seeing if Chris was having a bad day that day and maybe the service would be better, but Chris was passive aggressive and now I think thats just how this place is ran now. I miss it when Robert and the old crew was there, they cared.
November 5, 2024
This place is all my favorite strains. I absolutely love this place. Star of the show, however is goofball Marley. Marley is the best give him love.
January 20, 2020
Great place and has a great staff that will help u with what u need
October 13, 2015
The staff is very friendly and welcoming selection is amazing and prices are fantastic definitely a routine stop for me.
March 26, 2016
I LOVE this place! It's a little dispensary with a family feel in an extremely convenient location! They have these big lit signs out front that make it very noticeable when driving down 99 and it's on a very accessible street so there's no hassle to get there! Everyone working there is very friendly and always greets with a hello and a smile. Along with that there's no problem waiting to be helped because they have up to date magazines out in the waiting room (and the smell of the product that comes through the door is amazing which makes sitting there very relaxing. All in all, I love this place, I recommend it to everyone I meet. 10 out of 10!
My favorite shop by far. Fair prices friendly people.
January 16, 2016
Not a very clean shop. Highly disappointed with the quality of flowers available. Very high prices for their top shelf, which would be lower middle shelf at most shops. Friendly bud tender. Walked out without purchasing anything, which is a first. Won't be back & would be surprised if this place is still open in a few months.
November 6, 2019
I love coming in to your business. Everyone is friendly, helpful, and knowledgeable about all the products you offer.
March 26, 2016
Crazy large selection and great quality of your buds. (They must have good growers) This place is not at all commercialized.This store rocks. I can't wait until Oregon opens up extracts for the general public. You guys are doing something right if you can make me a long term customer. I recommend checking this store out.
October 14, 2015
Location is what it is and can be challenging but I like flavor, character and those who can make work with what they have. So, in saying as much, if your a pretentious hipster, concerned about the "ambiance", or parking your full-length NPR sponsored Subaru this isn't ya place (disclaimer: it's a joke, I love NPR and Subaru). As an individual who values a warming welcome, amazing people and great conversation, Top Hat is my new spot!!! The quality of flower, dialogue and customer service was beyond anything I have experienced in the past as well as an incentive to become a loyal customer. Btw... that pre-rolled Mango Kush, WOW and for $5.00, THANK YOU and see you again soon.
September 14, 2019
Super chill!!
October 14, 2015
Great little spot. Easy access and parking. Wonderful atmosphere with a very polite and knowledgeable staff. I think its a family business. Mango Kush was excellent. Super Lemon Haze was very energetic.
it's a great location
September 30, 2019
I went in for the first time the other day and Cassie was super helpful! She helped me find the best deal for what I was looking for. This is definitely my new favorite dispensary!
January 8, 2019
I purchased a vape pin. Used it, plugged it in would not hold a charge. Returned to the dispensary the next day. The gentleman checked out the vape pen said yes it was true it was not working correct, yet the bad part was that I had to leave & return another day when the manager was present. On my 3rd visit to return it the manager asked just how I used it? Then I was told I overcharged it. ( I have owned a few of these pens, overcharging has never been an issue. I now will take note as to charging times.)
I will admit this brothered me greatly, and I said forget it and walked out. After walking out I collected myself and returned 2 seconds later and apologized the the manager “I am sorry” his reply to me was “no your not”
Upon his unwillingness to forgive me, I exited the premises.
I have used this dispensary a number of times, I will not return nor recommend this dispensary to anyone.
Customer service was disappointing.
June 10, 2019
The chillest dispensary by far. The staff is amazing! The deals are incredible. I defiantly recommend this place!