DISPENSARY
MEDICAL

Trulieve - Jacksonville

Jacksonville, FL
672.9 miles away
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263 Reviews of Trulieve - Jacksonville

4.7
Quality
4.7
Service
4.6
Atmosphere
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December 12, 2017
They are very helpful. Corey was very knowledgeable
December 12, 2017
this establishment was wonderful and the cleanest! Very knowledgeable staff and Corey was a pleasure to work with!
November 28, 2017
The atmosphere is warm and welcoming! The staff is knowledgeable and friendly and they are able to answer all your questions, very pleased!
May 26, 2020
Rebecca really took the time to explain everything to me. She shared the same excitement I had when it came to choosing the right products. Thanks for ReBecca I really appreciate you
June 16, 2018
I learn something new every visit. Staff is very friendly and patient.
October 1, 2017
Great customer service. The manager, Jeremy, is awesome!
December 10, 2018
Terrible location. There was a fatal car accident in front of this dispensary.
May 16, 2018
No inventory on ANYTHING other than CBD creams. 3 items ordered (1- Indica, 1- Sativa (or a blend), 1- CBD 1 to 1). Trulieve had ZERO stock in ANY FORM OR STRAIN.They could not even say when/if more inventory would arrive. Unbelievable! Does anyone have ny insight as to why this continually happens at this location? Is it location or company specific? Inventory levels is my ONLY complaint. BUT- THE MOST IMPORTANT: IF YOU DON'T HAVE STOCK I HAVE NO NEED TO COME TO YOUR STORE!
September 17, 2020
Trulieve use to be the best but lately they do not have it together, especially at this location.. The last few times I placed an online order they failed miserably. The site said they had what I ordered. Apparently they did not. I wait ALL day when I could've just went somewhere else and they don't even have the decency to give me a courtesy call. Its a 2 hour drive to the nearest store for me so when they cancel my order without letting me know its very inconvenient and costly for me. My wife works retail and if it was common that her store was empty with no products she would not have a job. You can't call yourself a medical marijuana dispensary if you never have medical marijuana. If I wanted CBD I would buy it from the gas station. Also my wife doesn't sell products people need to survive. It seems like someone should be fired or management needs to be replaced at this location. It sucks to say cause everyone who works there is so nice and friendly and most know me by name.. But people being nice and knowing my name doesn't help me sleep at night and does not relieve my chronic pain so fire em. Also I need MM for my anxiety and panic attacks.. Shopping at trulieve lately has been the main source of my anxiety and panic attacks. Also if you try to chat with them online and say the word shit they claim its offensive.. LOL.. Shit doesnt even get censored on TV anymore.. and pardon my language and anger but if they had some weed then I wouldn't be angry and using "offensive language" as they say.. They are offended that I said they treat their customers like shit.. Well we are offended they treat us like shit.. They are more worried about censoring people than they are about keeping products on their shelves. Priorities. SMH.
December 23, 2017
Wide variety of strains in both oral and vaping formulations. Knowledgeable and nice staff. Blows Knox out of the water!
December 23, 2017
I love that everybody is so incredibly helpful as I’m learning what is gonna be best for me. And their patience is wonderful. I’m thankful that this treatment option gives me some sort of control over things. I’m able to tell them what I need to be able to do and/or how a specific product did & they are always there with all the information I need to decide what to get. I love this staff!!!!
December 17, 2017
Very nice and lots of good information!
April 18, 2018
Best dispensary in town! ;-)
March 28, 2018
I love Trulieve. Everyone is very friendly the second you walk in the door. Kevin has been very patient and helpful every time I come in. I would recommend this location to anyone.
March 20, 2018
Excellent service. Miranda was awesome. This was my first time and she walked me through everything. She set me up with a first time package to fit my everyday needs. This was a pleasure, all my questions were answered and the recommendations were on point. I will be returning here for my refills. Thank you for making this a great experience!
July 23, 2019
This was my second visit and it was amazing. Plenty of parking, plenty of seats and the front desk staff was super friendly. My wait time was 15 minutes or so and then I was greeted by Brian Bernhard who was so nice with a great smile on his face that eased my anxiety. Not being knowledgeable Brian was extremely helpful explaining everything and answering all my questions with such a pleasant attitude. I almost was not going to return after reading negative reviews, but thank God I did. Brian made my visit so easy, he was beyond helpful and had everything I wanted in stock. I hope when I return Brian is available to help me again. I hope Trulieve knows what an amazing employee they have in Brian. Thank you Brian!
October 28, 2017
The product vape and oil is awesome. About my forth time , Kevin who happen to know sign language and he is awesome. I highly recommend everyone shop there ! I hope to see Kevin again.
September 10, 2019
My very first visit to this location, I was tended to by Noah Perez. He is very knowledgeable and professional. He allowed me to ask as many questions needed to find what strand was best for me. He has solely solidified my business with trulive in a very competitive/ saturated area.
July 29, 2020
First time ever to a dispensary. Angel was extremely knowledgeable and was able to recommend several products based on my needs. She was also patient and worked me through the process. Great dispensary and great operation.
November 20, 2017
The staff was very knowledgeable and friendly. Quality and customer service is very high. I have used their delivery service which is quite convenient given this dispensary's location.
January 4, 2018
amazing place and friendly.. knowledge is hit or missed but I think that's due to factors beyond their control too.. great environment
January 17, 2018
I'm just going to go ahead and say what everyone else is thinking... they're not rude like Knox. Lol, but seriously 😁
February 7, 2018
The best location in Jax for medicine! Superior customer service from Corey and Kevin!
January 8, 2018
Great place!!! I would come here again!