Trulieve - St. Augustine

First, Anastasia S. went the extra mile to help me find what I needed. The new location is huge and it's relatively nice--I wish they'd update the store design to make it more friendly in terms of menu and ability to see the products. Anastasia made it all wonderful however so I'll return.

Markus is always awesome!! The 5 stars I gave on Quality, Service, and Atmosphere do not go to Trulieve but to Markus! I’ve had the opportunity to work with Markus on several occasions at Trulieve and he’s always Awesome! He’s Super informative, Provides quality suggestions, treats me like a real person, and keeps me informed on new items! Honestly, that client interaction with him is really what creates the enjoyable atmosphere. I always leave with a bag full of goodies and a smile on my face~Thanks Markus, you’re the shizz!

coming from oregon this makes me sad

I stopped by this location after visiting a few other dispensaries. You cannot beat the new patient discounts here. The front desk staff was subpar, too long of a wait for minimal people in lobby. Meghan was a sweetheart and a pleasure to shop with.

I had a great experience here! I have been to a handful of dispensaries around Jacksonville, I’m going to make the drive to St. Augustine from here on out! Joy was especially helpful and very patient as I was pretty indecisive with what strains I wanted. With that, awesome selection of flower and plenty of it!

This was my first dispensary trip, but I was pleased with the Saint Augustine store. The staff were nice and helpful. I got what I wanted and gained some knowledge about a few other products.

We love it here! We love the staff and the products! Mia is the best Pt consultant! Her product knowledge, amazing attitude and sweet personality make us want to come back more and more! Many great team members too!

Great staff! very knowledgeable and helpful and quick! clean place with awesome decor and product selection. decent pricing.

Patrick was so helpful in solving the muscle rub concoction. Hopefully with out new recipe I will get a full nights rest! He is alway upbeat and informative.

The staff is simply wonderful! Cody, Celeste, Danny, Mia, Peyton are caring . kind, informative and patient. Often crowded and with a full work schedule each has proven to have all those qualities. Thank you.

DO NOT COME HERE IF YOU HAVE ANYTHING ELSE TO DO IN YOUR DAY. The staff is amazing and knowledgable only to be held back by whatever causes this location's outrageous wait times. You will wait between 30-60 minutes, often that long for pick up orders already marked as complete, too! Sometimes just to get checked in can take well over 10 minutes...not a big deal if this wasn't the ONLY Trulieve I've ever been to with this problem. I have visited many others in Central Florida, none of which make you wait more than 5 minutes to check in and another 10 to check out, even when they're super busy. This location is too small for its demands. They're out of stock CONSTANTLY whereas our neighboring stores always pop up underneath to remind you it's just YOUR location that never has product. The only thing good about this location is the staff. In fact, the staff is GREAT! I feel bad even writing a bad review but Trulieve offers no option to submit feedback or complaints on their website. Help out your staff by giving them what they need! Anything! This Trulieve isn't even in the same league as its other locations. Hopefully it's fixable.

Incredibly grateful for the help from the most knowledgeable, compassionate, and caring people on staff here at Trulieve, St Augustine!

Great prices, great selection. Not many places in Saint Augustine but this is my go to. Patrick is wonderful. He’s always extremely accommodating & is super knowledgeable about every item. I dropped a glass TruClear & he was so nice & made me feel fine about returning it(even though it was totally my fault since I dropped it.) Great people & great place. 10/10.

Markus Thomas dispensed my order for me during my last visit, and was very helpful and informative about everything on the product line. I will definitely be coming back soon.

Trulieve A1A is such an amazing atmosphere! The BRIGHT COLORS & warming spa feeling make you never want to leave! From the staff’s friendly SMILES & the products DEALS & DISCOUNTS.. I make the extra drive and sometimes pass one or two on the way! Just because I KNOW I won’t regret the trip!! ALL TRULIEVE STORES ROCK!! I have been from Tampa to Jacksonville & never left without a smile and upbeat energy! Build points by registering your phone number $1=1 point! The events and amount of swag through out the year is the coolest bonus anyone’s given away!! Sunshine cannabis! Bellamy brothers old hippie stash! Trulieve Roll One! Blue River! Colors! Momenta! So many brands and products to choose from!! ALWAYS ASK IF THERES DISCOUNT PRODUCT YOU WONT REGRET IT!

I visit the Trulieve St. Augustine dispensary often. Everyone is very welcoming. Most recently I had Brittany W. as a budtender/associate. I was looking for help with sleep and pain and Brittany W. Was very helpful suggesting products which might be of assistance, in a friendly and professional manner. I hope to have Brittany W as my clerk in the future! Thanks for all of your help.

The cartridge Blue River I highly recommend it it was recommended to me by anyway who is my last my last trip in there I really enjoy the Indica

Carlisa did a great job.

Outstanding group of employees. Full of knowledge, professionalism and good ole fashioned customer service. Always a pleasure for me, personally speaking

Best Trulieve around !

St. Aug Trulieve is top tier compared to the others I’ve visited. Always friendly , inviting and well informative. This is my go to for my medication , and will continue to be. Great job guys !

Love Love ❤️ Them

Wrote this earlier but did not see it come up. This location needs more flower. You cannot order what is not in in the system and no one knows what is coming in. Why can't we order what we want and then pick it up. MORE FLOWER PLEASE!!! On a bright note, Ashley is super at the front desk, happy and never seems to get frazzled as we keep piling into the store on Friday morning!! Thank you Ashley for being spot in the waiting room process!! Kudos

Nice folks in St. Augustine! Always happy to go pick up the new new.