URB Cannabis - Monroe (REC)

The best customer service yet. Very knowledgeable bud tenders!

Great people, service, & products!

Work with Dalten every time great guy to deal with

These guys rock! Andrew W rocks!

Great stuff and great deals every time

This place is awesome for all your needs! The concentrate, flower & cart deals is super nice and the staff is amazing! Definitely recommend to anyone

Friendly staff, get greated at the door. Safe environment and great deals. Will always go here

Best shit I smoked yet

My favorite place . I love the atmosphere and the budtenders!

Just had a great visit again on 7-21-2022 Every time I visit your store it has been a great experience.. Randall has been my budtender the last two times and I highly recommend him.. he definitely makes you feel at home when your there… I’ll be back for sure!!!

Love the environment and employees are great

Great variety and assistance. Would recommend to everyone!

Amazing deals for some fire Budd!! I'm super happy I came here!!! New Plug!! WOOT!!! WOOT!!!

Great bud tenders.

Time and time again this location does not disappoint! Autumn R was a helpful associate who delivered on customer service and provided great alternatives when product was not available. Thanks Autumn!

Best daily deals in the area. A+++++

Andrew was super helpful and friendly

They give amazing service and are quick with getting to what you want. Have some the best deals too.

My go to in Monroe

Awesome ... James M was great all around knowledge

Amazing staff very friendly and quick service

Staff is always so nice and upbeat!! They always have great deals as well!!

I have been visiting Urb for months now spending thousands of dollars with them every month. I have had many-many times where I have had to turn around and go back due to discounts not applying or being over charged in general for products. I kept going back though, because the prices are good, the staff is friendly and they have always made it right... until today. As I said I frequent once a month or so and make large purchases each time. I bought some Platinum branded carts from there 3 months ago that I have slowly been working through to find that one is a dead cart. No big deal I thought, I will just get a replacement next time I go, but I was sorely mistaken. I was told my a manager and then seconded by the OWNER that due to the time frame that I purchased it and I didn't have a receipt (even though my order history is saved to my profile) that I would not be eligible for a replacement. Buying from an established business comes with pros and cons, we have to pay a 16% tax but it comes with the added security of money back (or product replaced) guarantee incase of a faulty device, but at Urb that is simply not the case. You have lost a loyal client. There are many other options in the area now, so I will make use of them over visiting this sham of an establishment.

Jonny took the time to explain the different parts of the plant to me and really helped me!