AYR Cannabis Dispensary - Somerville (Med)

This place is TRASH I drove about an hour to SAGE NATURALS and they didn’t have SHIT in stock after the menu on the website said otherwise i will not be going back for the false advertisement

Leaving sira is very uncomfortable feeling like someone could be waiting at the exit where there is no cameras or security is not very good.

Friendly, knowledgeable staff. Variety selection on the menu appears excellent, esp. CBD strains. However, supply seems erratic, with poor selection of purchase sizes per variety. Also, I learned the hard way on my second visit that the daily menu posted on website is NOT accurate, which is terrible customer service, esp. considering the substantial challenge of traffic and parking here for car travelers. This is a business with a customer base of people with medical needs, some very serious. It would seem like the very least consideration to save them a trip whenever possible by posting an accurate menu, OR including a disclaimer that it is likely inaccurate.

Never.. ever... in ANY store have I been treated so rudely and crass by a manager. After they had given me the WRONG product I called them and in the process of trying to rectify the situation was abruptly, loudly (loud enough for my friend sitting across the room to stop and look up at me quizzically) and rudely told "SIR STOP SHOUTING"... I paused and said "I'm not-" she actually cuts me off..."SIR!!!" she shouts even louder.. "I'M TRYING TO HELP YOU. I CAN NOT HELP YOU IF YOUR SHOUTING" I said.. very calmly... "I'm not shouting ma'am.. you are..." she said I could come in and exchange it. I asked for her name and there was a long... pause... but she finally gave it. I did return promptly. I told her right there that I was much more upset over being accused of something I didn't do than the mistake THEY made by giving me the wrong product which cost me MORE money to exchange... I live a distance away. All she would say was "Sorry for the mistake" coolly with out looking at me. I told her I came to have my Anxieties alleviated not exacerbated. I was getting even more upset. At this point she finally looked at me and said "SIR do you want me to fix this or not?!" I was dumbfounded... NEVER been treated like this anywhere... I was shaking and furious. What I wanted was no hassles and NOT being accused of something I DID NOT DO and a SINCERE apology!!! I was offered water by another employee. She said without looking at me that she would be giving me a discount on my NEXT visit... I told her to keep it . I would NOT be back!!!! On my way out I hear her saying " I'm so sorry for his behavior... " I walk back in, she's talking to another customer that had been standing at the register next to me. Making eye contact... sincerely apologizing... NOW if she had just done that with ME in the FIRST place... this would be a POSITIVE review...

Sira is just not the place anymore. They force you to get your temperature read & in order to do so the security guard has to get closer than 6 feet. Also, there has been research that temperature readings are inaccurate. The security guards are super rude. In addition, their pick up system is terrible. There is usually a long line for pick up orders and in order to go inside you have to make an appt. It would be 1000x better if you could just order ahead of time and go inside. Liberty is a much better dispensary. There are even ex-sira employees that work there!

This place has an unprofessional, cruel staff. I was harassed beyond belief yesterday by an employee for his amusement. It lasted for about two minutes in a confined space and was one of the most ridiculing moments I have ever experienced. Picking on someone with a disability is not funny or cute, it is horrid. Your staff should be reassessed and trained or fired. You are a medical facility not a bar. Please hire people who uphold state regulations.

Warning, you're going to get ripped off! This is supposed to be a medical dispensary, but they decided to raise prices and charge for different tiers. There's no evidence in the THC % that these strains are any better than some of the lower priced offerings. They've just become greedy with no consideration of the patients who are supposed be buying medicine. Medicine! I am surprised legally they can do this, but Mass regulations are pathetic when it comes to the cannabis program in general. Bottom line is they care about profits, not people, no different from raising the price of insulin for those who need. Do yourself a favor and go some place else.

wish I could give more than 5 stars!! ⭐ ⭐ ⭐ very friendly polite and I was helped through the whole process. i will be back for sure.

I normally have fun going to Sira, everyone used to be friendly. I will never go back to this location. There is a new associate named LYNN. She and another associate were making fun of the city of LYNN (in a bad way and of poor taste). She ruined my experience and was screaming at me. There are so many other dispensaries to go to, I won't be going back to this one. I was at Patriot Care earlier today and will leave them the amazing review they deserve. Sira 👎

I spend a lot of money here and I'm an actual patient, so my review will be sincere. It seems the upcoming recreational business opportunity has become the prime focus of Sira, not the patients. Sira is notorious for inconsistency on the menu and very dry flower, but now they took off 1g bags and bubble hash due to the recreational business for some reason. stuck with flower that is so dry and simply not a great selection. No refunds, no points and no actual patient care because the products are substandard.

Absolutley DISGUSTING HOW THEY TREAT PATIENTS! ITS PLASTERD EVERYWHERE THAT THEY CLOSE AT 8PM! DRIVE 40 MINUTES TO GET MY MEDICINE AND CALLED TO CONFIRM MY ORDER WITH THE GENTLEMEN WORKING 8/4/2020 BETWEEN 7PM AND 8PM! WAS TOLD I CANT COME INTO THE STORE PAST 730 UNLESS I HAVE AN APPOINTMENT IN WHICH I WAS TOLD TO PULL OVER AND GO ONLINE AND PLACE AN ORDER PER AGENT ON THE PHONE... SHOW UP 15 MINUTES BEFORE THEY CLOSE AND FROM THE GET THE FRONT DESK LADY WAS RUDE AND IGNORANT MAKING SMART REMARKS TO ME ABOUT MY ESTIMATED TIME OF PLACEMENT OF THE ORDER! ARGUED UNTIL 10PM WHILE 2 OTHER PEOPLE WERE ABLE TO COME GET THEIR MEDICINE BUT NOT SURE HOW IF THE LAST APPOINTMENT IS AT 745! WILL BE FILING A COMPLAINT WITH THE CCC! I WILL ASSURE EVERYONE I serve as an advocate will NOT RETURN TO THIS ESTABLISHMENT! AGAIN ABSOLUTELY DISGUSTING BEHAVIOR!!!

Professionally grown mold. Don’t work at the growing facility unless you like being taken advantage of and working with mold constantly.

Accessibility to this location sucks because there was no parking, and it's in a dark, creepy basement! The staff of all dudes, was a bunch of miserable people who clearly didn't want to be there! Will be trying the Cambridge location next, if it's a similar experience, I definitely wont be returning to Sira Naturals again!!

I loved my first visit here, the flower was great and the staff was really friendly

Complete waste of time. Employees are miserable. No thank you

This is a fabulous dispensary, no doubt about it. The weed here is among the best that I've come across in MA, which is why I'm a regular customer. I'm knocking off a point because of the ridiculous prices on their edibles. The caramels cost 25.00 each. Considering how really easy it is to make weed caramels yourself, I think this is crazy. It's not that hard; it takes a bit of math, which isn't hard, to make sure you get your dosing right per gram of weed you are decarbing & turning into weed butter. There are recipes for weed caramels & youtube videos also. I'm mostly thinking of the really sick patients who just cannot afford those kinds of prices. I over 100 caramels (25 mg each) out of 70.00 of weed. Heads up. Stay happy!

Clean, new and branded

Im a previous employee and had the experience of working with Max, Arabela and Kara today for a great experience. I have only previously worked with Arabela, Max was so informative with new products and strains for me and eased my anxiety as a first time patient. He was so knowledgeable he sold me on bubble hash that I swore I wouldn't pay at it's new high price but it fit my needs for pain. Kara and Arabela sped the experience comfortably so social distancing was occurring and sanitizer, gloves and masks were available because a lot of patients could be vulnerable and I found that fantastic. Purel was at every station, and they were separated from each other so I felt isolated from any other patient. Thank you Sira and staff working for serving patients during this pandemic, making sure that resources are available for your staff and patients as well as taking my anxiety away that I had about getting medicine. Thank you again Max!

The gelato 33 made me vomit had to throw it out

I got an 8th of SFVOG and had to trim it myself. Are you guys for real? 2 purchases in a row were complete trash. I'm done with your garbage.

Only complaint is parking. Only one handicap spot out front and I use a wheelchair. On the weekends I come and an employee is always in that spot for the whole entire day. First time I came I sat in my car behind theirs and I waited almost 2 hours and I saw him come out and put something in the car then go right back down to work. I wish they could work with that employee to help him park somewhere so they are not taking the one and only handicap spot for the full weekend. It's gotta be costing you customers. Weekends are busy....I pity the people that use walkers or canes. But the Product is EXCELLENT! I've been happy with the quality across the board. I've tried almost all the flower and I like the variety. I'm worried that once recreational sales begin they might not be able to keep up with stock. Lately when I arrive things have run out. If you don't need that handicap spot I highly recommend this location.

I absolutely loved my first experience at Sira Naturals! The staff was incredibly friendly and knowledgeable. Not to mention the great music they were playing. Their variety of flower and concentrates definitely made this my number one spot to by my medicine

Fantastic place! knowledgeable and super friendly staff, excellent location, phenomenal strains as well!

As a regular patient I think Sira has great flowers. however for the first time I wasn’t happy with a strain and I was told I could return the unopened 1/8s. However when arriving I was ridiculed about my return. I didn’t appreciate the condescending tone I was given.