DISPENSARY
MEDICAL & RECREATIONAL
Captain Jack's
Leafly List Winner
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San Bernardino, CA
4.9(2,292 reviews)
2296 Reviews of Captain Jack's
4.9(2,296)
4.9
Quality
4.9
Service
4.9
Atmosphere
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I am a disabled person. I was trying to get my call in order and it was put back
So I asked the guy if he could just pick something for the money I had
I was told I would have to stand in line cause it wouldn't be fair
Wtf? I am crippled. I will never go there again.
June 20, 2019
I’ve been coming to this location since May of last year, and have never been disappointed in the service here. Wren is always smiling and super knowledgeable. Definite stellar customer service. The new place looks amazing, too!
They are very knowledgeable and helpful. For being a beginner they knew exactly what was good for me
May 14, 2017
Great place to dab at And Lexie was very helpful!
January 15, 2019
To bad I can't give you zero stars you falsely advertised your flowers the then what'd with not putting any pics or description on your website plus you have good looking samples but have weak flower I was very disappointed the flowers I got like come on my plugs have way better flowers I will never go buy from you guys again peace
July 16, 2019
I absolutely love this place. The music is fucking awesome, and I catch a vibe EVERY time I go in. I want to give a shout out to budtender WRENN. She is amazing.
I've been coming to Captain Jacks since they were in Upland and I LOVE it. They are always friendly and helpful. Their flower is always on point.
February 26, 2017
They welcome you when you comein. Very professional. And very clean!!!!
February 26, 2017
This place is great! Can't wait to check it out again with my dog!
I’ve done walk ins plenty of times & always walked out satisfied, this was my first online order & pick up & more than likely I’ll always order online for now on. I literally walked up, checked in, picked up my order & walked out. It was so quick, easy & convenient. Online is my go-to for now on! 👍🏻
January 25, 2017
Wonderful atmosphere. They were very knowledgeable on what I needed to control pain.
Staff is chill. The place is clean, great decor and products. 👍🏻👍🏻
May 24, 2023
The most friendly helpful people. It’s such a fun and comfortable environment. If you want a place that does special events, discounts, and very knowledgeable this is absolutely the place! I always feel so welcomed and cared for. Please try it they have very good quality as well even if you have a good tolerance!!
I was helped by Yellow she was amazing! Very friendly and informative! Loved the excellent customer service! Thank you Yellow! I’ll definitely be returning!
February 15, 2017
Great place great bud
February 18, 2017
Best place in the I.e for concentrates (:
February 18, 2017
I love how helpful and welcoming both the staff personnel and patients!! They take the time to make sure you are treated correctly, properly, promptly and with love!!
January 19, 2017
The front-desk person is always friendly and pleasant. I really appreciate when the check-in process is less than 20 seconds, granted if there isn't much of a line. It always goes quick! My bud tender was Alexandra, and she was a delight and sweet to take the time to make sure I got everything I needed. You guys rock!
February 8, 2017
Very chill vibe. Picnic area outisde so you can smoke all your purchases right when you get them
February 9, 2017
First time @ Captain Jack's and I was impressed with the friendliness and knowledge of the budkeepers as they patiently explained each strain. Prices are average, but daily specials help lower the cost. The 'bar' off to the side of the dispensary was very accommodating with house equipment to try out a new purchase. If you have time, stay and enjoy a few relaxing minutes
Today is my 21st birthday so I was a little nervous about going to a dispensary for the first time but they made everything so easy! The staff was very sweet, friendly, and helpful. I will definitely be going back!!!
December 18, 2021
I’ve been a customer of Captain 🐇since it was in the lil part of the building and they’ve never disappointed. Awesome place, sweet people and bargain prices 🤙🏽
I Love Captain Jack’s Leafly ordering online & fast pick up @ 100 W. Hospitality Lane, S. B., CA 92408.
They are the BEST. They are always courteous and kind and helpful and funny too. Making the drive worth it.
Today I was Disrespected by the new security guy.
I am a long time visitor & I've spent a ton of money here. The previous security guy Allowed Motorcycle riders to park on the end of the sidewalk.
I come in today & the new security guy, ran up on me, screaming "you can't park therr!" I kindly explained the main security dud suggested motorcycles park there, I advised I would be in ^ out bc I scheduled a "pick up". He yelled, he didn't care!
I told him once someone was Sitting on my bike and I asked if he would watch my bike and his tobe & manner again said, "NO!"
What is this guy so Angry for?
He should have medicated today!
There are No motorcycle parking spaces!
He walked off & didn't even search me!
I was inside, checking in & I was telling the girl how he made me park in the lot & last time so.e iduot was sitting on my bike!
The security guy busted in the conversation, yelling, "Don't call me no Idiot"!! I just looked at the receptionist!
She began profusely explaining to him, I was talking about someone sitting on my bike!
Security is very confrontational! Especially with a female!
I went inside, picked up my items & spoke with a really nice manager.
When I walked out, the same security guy was ogling me. I kindly told him management would've speaking to him and guess what he said? "I HOPE TOU FALL OFF YOUR BIKE!!"
Whaaaaaa Back inside I go. I see the same nice manager, told him what security said. He told me, this guy was New!
I am a professional motorcycle rider. I have been doing Traffic Control since 2014! Not a beginner rider but, tohave such negative energy in tour place is No good!
The only two legit Dispensary I use us this one & Shatte!
My preference is CJ bc I receive the "experienced" discount!
Shatter doesn't give it!
I love the grower, Cru Cannabis! Why should I be chased away bc you've got some unhappy bully type, picking on females? Senior females, at that! I will be 67 next month!
There is no place for this negative agression! ANYWHERE!!
I don't live close. I don't mind the ride but, it's going to be a problem to have to encounter this disrespect! And he only did it bc I'm a female on a motorcycle! (Yes, I'm intimidating, I know & that's why I don't wear my MC "colors" in CS anymore
I feel if I was a man, this bully security guard would Not have approached me with his unacceptable Tone & Manner!
It was very early. Store was empty & Beautiful inside! I didn't want to stay bc I was in & out!
This is Still bothering me & I trust the situation will not be the same, when I come back!
I don't want the harassment!
I don't want to park in an unsafe spot!
The space I attempted to use today was suggested by Your previous security!
Why are there No Motorcycle Parking spaces? Why should I leave my motorcycle in danger?I I was in & out!
This guy is abusive & he's stealing my time@
There.are quite a few motorcycle riders that come there, that park there... you're going to have an issue bc "word of mourh" can be a mutha!
I'd say... Get him off the door!
Remember, He didn't even search me!
Toni Stuart - 909-278-6175
THX!