Dispensary 33 – Andersonville Chicago (Medical & Recreational)

Edit: I went in on Feb 15th. I gave my email to the MOD in hopes the team would reach out before I wrote a review. Before I posted the review I checked to see if the link was fixed. It was not. The link only just worked after I mentioned in my response to the owner. It’s my personal opinion that the “blog posts” is a copy and paste from another site. All this to say, NOTHING was done and my concerns went unanswered until I posted this public review on Feb 22nd. My Review: I’ll be spending my money elsewhere in the future, and I encourage you to do the same. I visited Dispensary 33 to inquire about their “celebration of Black History Month today and every day,” as mentioned on their website. Unfortunately, not a single employee could provide me with an answer. One employee offered to send me an email while leaning against a wall, seemingly expecting me to do more emotional and intellectual labor. Considering cannabis’s history with Black communities, Dispensary 33 must do better. They can’t continue with performative BS to attract more customers.

Best crew on the North side. Location is great, staff is great, products are great. Period.

First two times I visited were ok eventhough they were under construction. Today was my third visit. Once inside there were two agents that appeared to be available yet let me stand there until the third agent became available. I waited to be acknowledged by anyone but was not. I finally approached one and she's like "did you place an order online?" I replied "no". She says "oh". I ask for recommendations she turns her tablet to let me choose. I place my order and she writes my pickup number on my receipt. I enter another part of the store and the person handling off peples orders says a number but it isn't mine. She keeps repeating the number waiting for someone to pick up. I am the only one standing there. I walk up and ask to see if she misread and turns out she did saying "oh this happens often". She looks at my receipt and finally hands me a bag and says bibs me goodbye. Didn't go over my purchase with as normally done so I empty the bag as she stands there and says nothing else. One thing about me is I don't care how good your product or prices may be. If your customer service is crap and I have to practically beg to be acknowledged, get a recommendation or have friendly service then just will take my money elsewhere. Going back to the herbal care center where they always treat me right.

Shout out to Dominique who picked out the perfect strain for what I needed! She was very knowledgeable and helpful. I had a great first time experience here and will definitely be returning.

I have only started going to D33 in Jan. '20 as a recreational customer. I was I had been wanting a medical card for a while and they were able to help me find a doctor and from then on I was Medical. Best decision ever. Although, I do feel like some of the stass wasn't very knowledgeable for what product would ease the symptoms I was having. Other than that, everyone was super friendly and helpful and it became like my local "bud bar" in a sense. But, as they grew, and especially with covid- that warmth and closeness kind of stopped. And I also found myself waiting while rec customers were being helped, when it used to prioritize medical. Then I found a certain product I fell in love with, but they ran out pretty quick. I saw Sunnyside had it and decided to switch (sometime in June) and only recently went back because of their extended hours. To be honest, I LOVE D33 and I hope some things go back to "normal" once covid is under control. This place has better Medical prices than Sunnyside, but their limited product supply for the things I love most are the only things that get me. It would be great if they had a larger selection for edibles. As it gets colder though, I am very excited for the Hot Cocoa with marshmallows to return 🥰

I bought an 8th of flower. I though its sure not much so i weighed it and it came to 2.3 grams. I found the same flower reviewed online that weighed 3.52 grams. You can easily tell i was shorted so either the company is shorting what they send to the dispenser or someone helped there self to a third of my 8th. 900$ an oz is what that would cost.

I'm a medical patient. Ive been here twice. I'm going to switch. I think this dispensary is mostly catering to rec users. That's not a bad thing, but I needed them to answer their phone to tell me about the process of coming in so I knew what I was doing and to be a little patient with me. I've had a concussion and also have PTSD so I'm super nervous around all the people I dont know and I space out alot as a method of keeping myself calm. I've been yelled at and given irritated looks for being slower to respond. I'm use to it, but seriously this place was medical first and I feel they should be a bit more patient even if they are irritated. It's about half of the staff that I feel are really nice and the other half are there to work and don't have time for you. I think this dispensary bit off a bit more than it should have too soon to do business with rec users and at the same time cater to med patients. I know a rec user who LOVES this place and the employees, though. So it really is a case by case basis. Quality of the product is good. My friend has had some issues with them selling product that should have been returned such as a vape pen that had less of the juice stuff than he paid for. They also dont keep things on stock how they should, not even for med patients. This is comparing them to how they were before covid, so that is important to mention. Maybe there is a supply chain issue. I already mentioned service, so I'll expand on the atmosphere. It has a more upbeat, friendly more-so rec kind of atmosphere. I honestly was expecting it to be a bit more professional and calm. It is located on a very very busy corner with no parking lot. Thos may not be an issue for others, but it was for me. I guess, in conclusion, they just weren't the right fit.

The products make this place more like a pot boutique (I am a medical patient), because there are relatively few items offered, and the prices are usually rather uncomfortably high, with few or no items offered at prices anyone would call a bargain. They tell customers that there are just a few products offered because they only offer the best of the best, but that is really not something that I can personally verify. However, I have gotten products from other dispensaries that seem to me just as good as what this one offers, at least if I am selective. The staff are lovely to the person, so I have no issue with them. However, they DO have a communication issue! On several occasions I have sent messages to info@dispensary33.com, which is the address that THEY have told me to use for general email inquiries, and on close to half of those occasions I have simply gotten no reply, period. What's up with that, Dispensary 33? Do they just blow off email messages because they can't be bothered? Even if that isn't the real reason, that's the way it looks to a customer waiting eternally for an answer that never arrives. The only reason I give them 3 stars for service is because of that non-answering of so many email messages. It is also annoying, because as often as not when I call them, a person doesn't answer, and the caller is given no opportunity to leave a voice mail message, leaving email as the one and only option. It's poor policy to pretend that customers don't exist just because it's too much hassle to answer their email messages. If it's a staffing issue, then they need more staff, end of story.

First time recreational experience at this amazing dispensary, placed my order online, was able to pick it up within 15 min on lunch and still had time to eat....price on menu includes tax so you know exactly what you need, and staff was excellent, well informed and ready to help, I'll definitely be back

D33 is in a class all it's own. Great product assortment, an easy to order system, and knowledgeable staff set them apart from the others. The option of curb side pick up is the real game changer! I look forward to even an even better experience once the expand!

D33 is the chillest dispensary in IL. Great vibes and staff with real knowledge on products. Music is always A1 I Always feel like I'm in a neighborhood shop where everyone knows everyone. When I preorder I find it easier and I don't feel rushed when it's busy.

The best dispensary for rec users on the north side. Roughly 8,000 times faster than Sunnyside's ridiculous two-store situation. Very fast and in-out, all the employees seem to be pretty chill 20-somethings who use recreationally too and it makes for a nice experience. I have never asked questions because i do my research beforehand (on Leafly) so i cannot attest to in-person service but their website is easy to navigate and pre-order from. At off-peak times I'm in and out in under 10 mins. Lines are much shorter than in Wrigleyville, too.

This place doesn’t give a fuck or prioritize it’s medical patients. I thought i’d give them benefit of the doubt and go there a couple times and each time terrible patient interactions and rude. This place is a fucking joke and shouldn’t have medical if they aren’t going to treat patients like cash cows

I selected D33 to be our target for first day rec sales...history in the making! Based on my research they seemed to be the most experienced with a great reputation. They also communicated enough their intentions for the day and having full stock. Knowing that all dispensaries were going to be overloaded we set to get there early enough and were in line at 5:45am. We had a great time with everyone in line meeting people from all over and sharing laughs and experiences. At 9:03 we checked into their texting service then hung at SoFo for warmth, drinks, and fun. 11:08 we got the text to line up at D33. Once inside, the lobby check-in ran smooth then we were ushered into the sales room. I had a great associate help me select all my varied goodies and answered all my questions while offering opinion and solid advice. Knowing how many hours they prepped and had to go that day (yet let alone forward for awhile) their vibe was great inside all around and everyone seemed to be working well as a team. We left D33 by noon with our sweet totes full of goodies. All told it was a 6 hour adventure and was a great experience making history with you. You're not my local but I will definitely stop in again when in the area and everything normalizes. Thanks!

Dispensary 33 has been a really huge disappointment. It looks lovely and swanky, and many of the staff are very friendly. However, I would recommend against this dispensary as their business strategy does not support medical use of cannabis. Simply put, their offerings are too slim and way too inconsistent. I know they’ve addressed quantity of offerings by highlighting their commitment to freshness; but honestly that has little to no effect on the experience. There are very few strains, and few forms of those strains that work for me properly. I almost always have to “settle” for something kinda sorta similar but it usually ends up being a waste of $20-$75 dollars. When asking about experiences, I’ve had employees tell me this strain “is like taking good shrooms”... That is not a medical cannabis environment in which I feel comfortable. They have no printed menus, only labels behind glass cases that people are always standing in front of. Though I’ve asked for a printed menu every time I’ve gone, nobody has ever offered to help me see the labels. D33 will surely do well in the recreational cannabis world, but I would strongly recommend seeking a more compassionate dispensary with consistent offerings or at least a high quantity of offerings.

I haven't been to other dispensaries in IL but I have been to other dispensaries and D33 is top notch. Not only are all the employees amicable and knowledgeable, but they made it easy for a novice to understand new products and learn about different strains. I don't see myself going anywhere else in Chicago

Great product rotation and wonderful staff.

I have purchased from Dispensary 33 a few times as they are closest to my home. All I can say is that in some areas they have gotten better, but they lack any true understanding of medical patients needs and just want you to preorder and get out. There is no more conversation about what would be best for a customer as well as just an overall understanding that they are a business to serve the customer but the other way around. I have moved on from them as after the fifth time of poor service that includes screwing up my preorders and found better shops elsewhere.

Very nice staff! Omar (security) watched my bike for me! made things very easy and smooth with an overwhelming line of people coming and going. Budtender Zach (I think) was very helpful with making a selection within my budget. Managers are great and accommodating. My only recommendation is to have pricing online. Great place!

I wish there were more selections...... overall good atmosphere! Security kept ppl safe! Currently smoking a 3.5 of Rollins watching the nba finals 😱

as thenewsalem mentioned.. goto greengate if your medical. this was my first time here as a medical patient cant ask questions because they dont know about product only that it's really good... no pmaward system in place for medical either.

This place nails what I want from a dispensary. The staff is all extremely helpful, the system is nice and the product is quality. Even with the made rush they took the time to explain the Nuances if each strain. My budtender Claude was informative and gave me some great recommendations. The age of the black market is over in Chicago, and the new age of Apple store like dispensaries is here!

The spot! If you're in the 312 they got you!

Excellent service and quality products; please offer more edible products with more CBD, less THC