Harvest HOC - Chandler (Med/Rec)

I don’t usually take the time to leave a review, but in the event I feel it’s necessary, I take the time. I’ve been shopping at The different Harvest locations for going on 1 and a half years... And my most recent trip was my last. It was my first visit to harvest since the recreational statute went into affect. I clearly made it known to the staff that I was a medical patient, and had been there before, and there didn’t seem to be an issue. I selected my product like I did any other time, and this is where it went South. Even though the bud tender I was working with clearly scanned my medical card when he checked me in once inside the show room, he tried to charge me recreational price for the flower. It ended up being almost $70 over what it normally would be. I tried to bring this up to him, And he kept on just explaining the recreational tax and why it was so high. I told him that if this was the cost for the product, I wasn’t interested and started to turn around to leave. I turned back around and asked him why there was such a difference in the cost versus a week ago were the same item was only $45/eighth, did he realize I was in fact a medical patient. The guy was so rude and unprofessional and didn’t apologize for the attitude and way he treated me. Additionally, Harvest is charging an additional $5 per eighth on the specific flower I get, for what? Because it’s not rec? Doesn’t really seem fair to me. I’m going to take my business elsewhere and I suggest you do, too! I just went for convenience/proximity to my home. Willing to drive an extra 20 min now based on the service I received.

sad to see yet another dispensary give up on the medical patients by elimination of specials to better accommodate the recreational cash registers. seems having a medical necessity is no longer reason for compassion.

Greedy, unfriendly, dishonest.. not out to help patients, just want as much of your money as possible. Many better options for better quality/deals

prices keep raising and the quality isn't changing.. I'll go elsewhere now

raising the prices by 50% on items after going recreational? really not cool for the med patients that have supported your business until now. If you are rec you pay way more here, so don't.

Can honestly say I’m not coming back here. Dream steam carts are the worst I’ve ever had. This batch was bottled 11 months ago. The oil has turned up towards the top. Every time I’ve been employees act like they hate their job. Not that their rude to customers they just are have a general lack of interest in conversing or selling a product. Don’t ask them if they recommend something. Go to Territory or TrueBliss better quality all around.

This was my first time coming here- The bud tender was rude and acted like he just wanted me out of there as quick as possible. I was not asking a lot from the dude, just asking questions about their inventory and any deals. The bud tender could care less about any of my questions. I was told by a friend that her bud tender was also unfriendly and not very knowledgeable about the products they carry. I felt the same way and would probably not go back.

I just bought an eighth of Grateful Breath by Sonoran Roots that the disinterested, aloof budtender told me was very fresh since they had allegedly just got it in this week.  That turned out to be a lie since it was packaged two months ago and harvested four months ago.  It was all dry and cracked

horrible service for first time patients the staff tried charging me twice for a vape pen when I was using the new patient bogo will not be back to their location and will refer all of my friends to kind or nirvana over harvest after today's visit

not worth it based on prices alone, the least they could do is excel on customer service. I also stood in line while a dead eyed rec cashier stared off into space. there was 4+ med users waiting. they should prioritize helping med users especially when you have the power to do so.

They discontinued discounts for vets but not budtenders...What a joke!

65 dollars for an 1/8th of bud is ridiculous. I see Cookies is going for the greed. There’s no way I’m paying almost $70 bucks for an 1/8th that tests below 20%. Stop it. We have flower here that tests higher and is more affordable.

$60 8th lol garbage wtf

worst experience in this dispensary ever nobody even asked me how i was or even told me than you or have a great day everyones energy is super wack not a single word when i came in. If you guys dont like your job, QUIT

I always enjoy this dispo but there’s this one guy who seems like he hates his job, makes the experience ass. what happened to when the bud tenders engaged in conversation with you and enjoyed talking about the products?

Called in advance to confirm an order and discount. Drive 30 minutes across town in traffic, pull money out at the atm and then told they will not honor discount. Multiple employees confirm they did say discount was acceptable over phone yet management over rules in person. No wonder so many people talk bad about them In the reviews. Will never shop here again and wish nothing but the worst for this business.

Beyond dissatisfied with HOC.They don't care about customer satisfaction; it all about the $$ with them. sad and very pathetic

These guys just opened. I can tell that they are scrambling to get this store up and running. Or at least that was my impression. My bud tender had to run to ask 3 separate people for information I expected her to know. The main thing was, I wanted to try a gram of their “best flower” and it took my bud tender unusually long to rifle through a drawer to find one of these prepackaged grams. She didn’t ask me if I wanted to see the flower I was about to purchase, which worried me in store. Upon arriving home, I took one look at the gram of their “best bud” and it consisted of little dry popcorn nugs. GIVE PEOPLE THE OPTION TO CHOOSE THEYRE OWN GRAMS, 1/8s, etc. This is why we come to a store, so we can see, smell, and select the product we are purchasing. I was not impressed and I hope that harvest in chandler gets better. I live 5 mins away and I was excited for a new home store.

my bud tender was very rude and short with me. He made me feel as if I was being rushed and in the middle of my transaction he began to help another person like I wasn't even there. I will probably not return to this location do to poor service alone. The check in lady was very nice though.

This location is so over priced for the quality of herb they sell. They don’t offer good deals or specials (in comparison to the MANY other dispensaries within a 15 min radius). For me personally, the only benefit is that it is the closest to my house and therefore convenient.

Customer service is very lacking. Uninformed bud tenders. It’s like they find it annoying that people come in for their medicine. Never can get anyone on the phone and when you do ? They sound annoyed that I called.

They raised the prices up to 32 dollars an 8th just because its legal now. If anything it should of went down. Greedy ba*Tara's, I suggest you go to curaleaf of Gilbert its way cheaper more of an option and they're not greedy!!!

Purchased 5 five pre rolls one of their top brands “ tru infusion” ALL SHAKE AND TRIM. They could have labeled it as so . Was told nothing they can do about it. And to contact the grower lol. Do not but pre rolls or flower for that matter . Will not visit harvest again.

I had the worst bud tender ever I don't NO HIS NAME BUT cashier # 42088 and he completely lied saying these edibles were good and would medicate well anyway it was cbd he sold me not THC so I had to go back all over again don't COME HERE!!!!!