Zen Leaf - Cincinnati (Medical)

What more you can you about the biggest dispensary in Ohio? Great ambience and music, the staff are incredibly friendly and helpful, and the selection of product is bar-none. Christine and Paul were awesome budtenders for me for two my visits. Fantastic place!

I think the employees are very knowledgeable, understanding and very helpful, at least that has been my experience. I have been comin since 4/21. My biggest issues however are the prices and everytime I want to reorder the same product, they never have it.

Horrible business the staff are rude everything is priced higher here than about wellness not to mention placing online orders and still having to wait in line. Bottom line is our medication is too overpriced to put up with the horrible service here I highly recommend driving to about wellness I had a online order and have been waiting an hour

this place has the fewest amount of 27% or better thc content on the menu of the 3 dispensary's locally And the highest prices They need to get better

everyone was nice

Recommend to everyone energy is perfect the staff are excellent ask for JR and Paul they really help me out a lot

Amazing selection and definitely one of the friendliest and most informative stores in the city

The staff here is amazing and very informative. I always feel welcome here and accepted. They also have a wide variety of products to choose. #bestdispensaryinOhio

Do not buy the garlic cookies! It’s 55 dollars for 3 g of shake. I will never come back to this place. You can get better products for almost half the price at the other dispensaries.

This was my first visit to Have a Heart. The staff and the PCA's were very knowledgeable and professional. Christine and Paul took their time with me to make sure I understood the products. They seem to really "Have a Heart". Thank you.

Brooke did an awesome job helping me through my first visit.

I love this dispensary! I’ve always had great experiences with the employees and feel really comfortable and welcome each time. The only thing that frustrates me about this dispensary is that because they only sell a very small number of tinctures, I frequently find it necessary to visit other dispensaries in order to buy those. This is really frustrating bc Have a Heart is honestly my preferred vendor, but I often find myself at other dispensaries at least 50% of the time because I don’t have the time and energy to make multiple trips when I can get everything in one place. While I realize that tinctures are not the sexiest cannabis product on the market, every time I visit a dispensary other than this one it’s because HAH doesn’t Carry more than 3-4 tinctures. As a medical patient consuming a minimum of 40mg cbd a day Via tincture, it’s kind of like being told this isn’t really a dispensary for medical patients when out of all the products available throughout the state you’ve stocked only three varieties. I think they’re missing out on an important revenue stream by ignoring that market segment. They’re definitely missing out on my $200-$300 a month spent at other dispensaries. Stock tinctures and advertise it; see what happens. I also have to say, they’ve been really accommodating about curbside service, which I truly appreciate because I am severely immune compromised. They’re also completely consistent and efficient with this, which has not been my experience at other dispensaries where the process is different every time and honestly only marginally maintains social distancing or Covid guidelines. Get some tinctures Have a Heart! I’ll buy from you every time!!!

I came here once and decided I didn't need to go anywhere else in Cincinnati. Every time I've been there the place is nice, clean, well-stocked and the people are mostly very friendly. On my last visit Kristina was awesome, very knowledgeable and friendly/personable. The owners need to install some acoustic panels, at least on the ceiling in the check out area. Often there is music playing which I really like, but with conversation of other customers and budtenders in the checkout area you can't hear a thing anybody says. I constantly have to ask people to speak up or repeat themselves and I'm a relatively young man with decent hearing. A very simple thing could make this place the best in the state.

The prices could be lower.

Awesome staff, bery informative on all the products they carry. Thank you for the great service appreciate what you guys do.

Marlissa was FABULOUS! Made the experience very enjoyable and offered bomb recommendations. I will most definitely be going back!

Looking at this dispensary from the outside, I would never have expected what wonders (and quality) lay inside. The exterior is subtle but well marked for identification and located within a community, not out in some industrial park. Once you step inside you are greeted at the door, provided a menu and seated in a comfortable, clean and welcoming waiting room. The individual at the window takes your ID and they call you back based on your order of arrival. I have been there several times now and never waited more than 5-15 minutes to be seen even on a Friday directly after work (which I would expect to be a higher traffic time). Once called back you are assigned an individual who will take care of you throughout your visit answering questions, returning your ID, gathering any product and checking you out at one of several stations. They are loaded with product and be warned the menu provided upon arrive can be overwhelming based on the number of products carried. Making it even more convenient, you can order ahead online and save time. Once there, you still have the initial brief wait, but my order has been accurate, fast and packaged nondescriptly each time with no substitutions. I’ve visited a couple different dispensaries now and this one is a clear favorite for me. Have A Heart Cincy has won my heart (or should I say business) and I’m a big fan of what they are doing. There is a fun feel coming from the staff and they have my recommendation. Special shout out to David who made my first visit easy and dispelled any confusion through answering every question I had.

J.R. Was quick, knowledgeable, and extremely nice. The quality of service provided exceeded my expectations and I would consider this establishment to be exceptional. Highly recommend.

I have been to all of the Cincinnati area dispensaries. Have-a-Heart Cincy is by far my favorite. Large open waiting room, open back room with lots of glass display cases. Friendly staff, great selection.

This is the first dispenserary that I have been to and is by far the best. I live in Middletown but will drive by other places in order to come back here. Very generous to veterans which is much appreciated. Staff is warm, friendly, and welcoming. Entire place is very clean and there is no pressure to buy anything. Answered all my questions and made me a repeat customer.

This is by far the biggest and nicest dispensary in Ohio! Every employee is very friendly and knowledgeable of the products!

Kayla and my other budtender(not positive of name but he wears glasses) are phenomenal!!! So nice and Knowledgeable. Great sales and extensive menu. Never a long wait.

I was a new patient and in and out within 20 minutes. Wonderful service by Brooke when I got to the back. Wonderful experience.

Very welcoming and approachable for newbies to medical marijuana! All of my questions were answered and the information packets given on your first trip are very helpful!