369 Reviews of Zen Leaf - Cincinnati (Medical)
4.6(369)
4.6
Quality
4.7
Service
4.6
Atmosphere
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September 1, 2020
This is the best dispensary in Cincinnati hands down! AJ is a knowledgeable and friendly employee who has assisted me here multiple times ! Not only do they offer all the best growers and product in town , they keep you informed on your day availability amount and send you home with a reminder card ! Great place to get your medical cannabis!
July 24, 2020
I like everything about this dispensary, especially the staff. They are engaging and helpful, especially Jalal and Alex. The products they recommended for me have cut my need for prescription meds by 3/4ths! Service is usually prompt depending on the time of day, and I really like their soundtrack!
April 4, 2021
Jarrod help me find the correct product I was looking for. Great help and knowledge. Love the gummies. Thanks 😊
April 11, 2020
Awesome place! Great atmosphere! Educated staff!! I would like to say my experience with Christine was nothing short of educational and amazing!! Will definitely be coming back and referring friends to do so as well!!
March 8, 2021
If you have time to kill come here! They take forever and on top of that if you have an online order they will call you back first no matter how long someone sits in the waiting room. they have no order of operation other then just pick out a card and call them back. 30 min wait it says I waited almost an hour never was called back, i ask for my id back and she throws it though the window hole. front desk is a joke lol. but the people in the back are killing it and they need a raise to deal with front desk people.
February 12, 2020
Great service, Great selection and Great location!!
May 11, 2021
I didn't like the fact that i had an online order scheduled for pickup between 11:00-11:30. I arrived at 10:55 and had to wait in a line of 12 people. Once inside I stated i had an online order and sat down. i continuously saw people that were behind me in line, without online orders being called before me. I wasn't the only one this was happening to, other people voiced their opinions of the lack of organization. Once in back, Candice was very rude and raissing her voice. She also threatened to not sell my meds to me(veteran) if I didn't stop complaining about the poor service. She said she didn't have control over the orders SHE pulled to fill, DUH! Never had such a bad experience until Candice. The lady at the front desk needs to learn to tell time, also.
December 4, 2020
Have A Heart - what is happening?!?
Stagnant product choices, highest prices in the area now and better selections elsewhere?
This is not like you and it’s causing me distress. I don’t want to drive to Dayton or beyond for better selection and pricing but you’re going to force me to.
That’s a shame cause you were my favorite
January 7, 2021
I recently relocated from California to Ohio. After receiving my Ohio medical marijuana card I began looking for a close dispensary. I called several and I was shocked that either no one answered their phone or they were rude when I was able to speak with someone. I have been to a lot of dispensaries in California and have a good idea of they work. Lucky for me I finally found Have A Heart Cincy and I must say they are AMAZING! The atmosphere was inviting, prices fair, product excellent and every staff member was nice amd seemed to really want to help. Especially David! What a wonderful guy!! Knowledgeable and helpful with all my questions. Keep up the great work David. Have A Heart Cincy is definitely my dispensary of choice. No need to go anywhere else. Highly recommended!!
October 30, 2020
I love seeing David each time I come.
May 25, 2020
There best asset is location. I would LOVE to see them become more competitive with there pricing, consistently the highest prices in the city. The employees are wonderful but I only shop there when I can’t get something I really want elsewhere!
August 28, 2020
J.R knows his s**t... the flower (euphoria)that he recommended is so far my fave.
After visiting other dispensaries in Ohio I have to say that this one is my absolute favorite. The customer service from the entire staff is always superb. The lobby is always clean and comfortable. Excellent products, with a huge variety!
August 29, 2020
JR is always very friendly, and very informative about the products and answered all my questions. My go to dispensary!!! Would definitely recommend!!!
(Ps go Rockets/James Harden)
February 25, 2020
Awesome staff!
March 25, 2020
My very first experience as a cannabis customer was such a positive and enlightening one! This was made so by both the first class excellence of the dispensary itself and by the dedicated personable service of the PCA. The dispensary itself is like the Apple store: clean; spacious; functional and informative. The displays are well-lit with great visibility to view the products. David was our PCA and he made an intimidating venture into an educational and uplifting adventure. He was so knowledgeable, personable and professional. His recommendations resulted in purchases that are solving the issues we came in for. He really knows his stuff and is able to explain things in easy to understand ways. And he was so cheerful and fun to talk with. I live within a mile of 2 other dispensaries but Have a Heart Cincy is the best choice.
July 19, 2020
What I like about this dispensery is they are usually quick and efficient.
October 13, 2020
David was very knowledgeable and helped me with a problem I was having. The atmosphere is inviting the people are friendly.... just all around the best experience I've had at any dispensary.
March 26, 2021
They have a large selection and the employees are very knowledgeable about their products. JR was very helpful with all my questions and also very friendly so I can ask for much more!
March 30, 2021
I see JR almost every single day and he is the sweetest! even with the mask, you can tell he's smiling. I love the energy in this place. they actually care about their customers and get to know them. I'll be back soon!
November 20, 2020
Super nice place! JR was a great help, very knowledgeable.
September 24, 2020
Great customer service, huge shoutout to Candace for going above and beyond to make sure patients get their medicine.
December 8, 2020
Well I bought what I thought was shake but it’s actually ground trim and had I known that I would have bought something else even if I had to spend a little more! Also their prices are ridiculously high! I know from when I first started buying not to every buy pre ground trim. You might as well be smoking a cigarette meaning it won’t do crap for you! So please make sure you are putting on your menu exactly what the product is! My strain is Chiesel and it isn’t any good! It has nothing to do with the low THC either because I have had shake that the THC level was the same or a little higher at 15% and it was wonderful! It also be the Cultivator because this is the first time I have had Pure Ohio Wellness which is the reason got the quality being 1 star!
September 12, 2020
My guy David is always making sure to set me up with exactly what I need. He always has great suggestions so make sure to see him. Have A Heart’s prices are really good, especially for having such a great menu. Highly recommend Have A Heart to anyone living in the Cincinnati area.
December 9, 2020
David was very knowledgeable and listened to all my questions and helped me out a lot. Great place to visit!