Hotbox Farms - Ontario

Always a great experience! 👍

great place

Fast and easy

Great bud tenders! Quality products

The person at the lobby counter was too stoned to pay attention to common sense.

Very professional group of employees. Knowledgeable about strains and how they affect one. Great atmosphere from the moment you walk in the door. Appreciate the mask policy too. I particularly love being able to purchase online and walk right in. Thanks for doing such a great job with the industry and treating you customers well. I hope the employees are treated as well🙏

First time smoking Indica without falling asleep. WAS energetic and a little heavy once it hits you but over all very good.

Where to begin! Bill! No, not how much it was, how much HE helped! I’ve been coming there for years, used to hand out little pipes and chillums and in all the time I’ve gone there no one has given me the level of service that Bill did.:..not saying the other times were bad...I’ve never had a bad experience there...but ...Bill helped me a lot. I came with a very small budget after getting a divorce and losing my small business selling oipes online. I used to come once a week now it’s like once every two months. Bill went above and beyond my expectations, and understood my recreational use isn’t recreational; since I’m a neighbor I do that’s a pretty meedical card. Bill found me the best deal I’ve ever gotten there! Thanks for having caring people who look past the dollars and see the heart! Bill...my personal thanks again man....thanks for making the trip worth it! ~M

As always, great service and product!

Dana was my bud tender and always goes the extra mile to help out in any way possible.

Always a great experience.

Very, very friendly & helpful!! GREAT place.

Love the people!!

Had a great experience with Chelsea last Monday. She told me about the awesome deal on edibles and showed me all the new selection of them. She was very knowledgeable and super nice!

I usually love everything about hotbox farms I always come to this place for my meds that I choose to b flowers and dabs. But yesterday which was the 30th of April on a Sunday I took my buddy in to his very first time of being in any dispensary in his life and I was hoping that he would get his 20 percent discount and sales of Sunday but the person who has dreads servers me and my buddy Mike and it seems that he was being super lazy. He didn't want to show us different kinds at all it seemed like he was pushing us towards one or two higher price kinds that we couldn't afford at that moment. We could only look at one or two of the cheaper oz when there was more then one that we seen on the list it wound up to b shake that u can turn in to oil with it. It really up set me and my buddy because my buddies first time didn't get his 20 percent discount for being a first time person either it was kinda rediculs but otherwise I usually love this place.

Fantastic product and services

Tez is the best I really enjoyed the visit

Well i just wasted 20$ because they no longer list the thc/cbd content and got cbd that i have no use for im very very disappointed and frustrated.

Chelsea helped ring us out and totally made our day on the way out. Will shop here again.

Fast pick on online orders

yea ive been fucked over a couple times umm i always double check before i leave stuff not that bad over priced

I come in here all of the time. Very friendly staff, and atmosphere. They usually have pretty cool music playing in the back, and at a moderate level, not really loud like some other dispensaries. Joseph, the guide will usually come up and say hello, and ask how your day is going, and I like places like that. They are having some pretty good holiday deals; scored a hundred dollar ounce for $79, and the flower smells, and looks great, I would definitely recommend these guys. Keep up the good work!

I just recently visited this Location in Ontario to purchase some shatters. At around 8:30AM I placed an order for 5g of shatter all the same kind. The order was confirmed, filled, and ready for pickup according to the order tracker. I wasn't going to have time to go until later in the day and I knew certain product would not really be available at that point. I waited in line outside (95+ degrees) until I could get in and to the front desk to check in. When I got there I let them know the usual about having an online order. I was then notified that stock was low on the product I was getting and they only had 3 in stock. So when I asked about them holding orders I was informed that they in fact do not even though I was allowed to order and they confirmed everything on there end. After becoming frustrated with the whole situation I went back after checking in to get the 3 they had at least. When I get back to the counter they say they only have 2 in stock so I tell them I'll take it and to check me out so I can leave. As I'm checking out the Manager comes up and asks what the problem is so I tell them and he offers to compensate me with more expensive product (didn't expect or ask for it) which I appreciated even though I was still very irritated. After I checked out and went home I discovered that they took the 2 shatters I originally ordered that were still available off (so instead of 4 I only got 2). I called and was informed a Manager would be in contact with me about it. Still waiting for a call almost a week later, but honestly I know there's nothing they can do (or want to) to resolve this issue. Most of the newer places in Ontario provide online ordering (that's why there is a menu right?) Funny thing is even Hotbox CBD has held my order before so it doesn't make much sense why HB has a menu or why they even show product online that they never update so you're probably buying something that's spoken for. The other issue is that they don't bother to let you know about product availability so you could drive miles and wait in a long line just to find out that you ordered and drove all the way over for no reason. I appreciate the one guy at the back ticket counter who sincerely cared about the situation. I regularly order online from Top Crop and Weedology and have never had this issue before so I definitely appreciate them taking care of their customers. **I think Leafly should remove the ability for HB to have an online ordering system until they can actually take care of people on there end and hold product.

Love coming to this dispensary! Great prices, quality cannabis and friendly staff!