JARS Cannabis - North Phoenix (Med/Rec)

Let me start by saying I've been purchasing from Debbies Sun City location for many years now and have never had an issue like the one I'm about to describe. I love Debs for the quality products and level of customer service I typically receive. I decided to branch out and try the 27th Ave location today for the first time. Submitted order online via Debbies website at 9:38 AM and received text notice it was ready for pickup at 10:29 AM. They had Pineapple Express which I haven't seen in a while so I drove out of my way to visit during my lunch. Wait time wasn't bad upon arrival. I drove straight home and opened the sealed containers to find one of the three EMPTY. I immediately called 623-233-5133 to report the issue. The employee asked to place me on hold to review with his team lead. After a few minutes he came back and told me to bring in the empty container and my receipt to have it addressed. I used my lunch break to come to you guys and can't make it back today. I was told my "file would be updated to reflect this". Out of principal I won't be returning. How can I trust a facility who sells empty containers to medical patients? This must be the future I was afraid of. Come on Debbies, for these prices you need to handle your quality control. At the end of the day I would have kept paying your prices for quality products. You lost a loyal patient over this.

I went in for a brownie after a hard day at work. After 5 minutes. I went in for brownie and a small caviar joint. No carivar joints in stock. Did not want to spend $30 on the big size joint. The brownie was $14 before tax. So I made my big $15 purchase. Looked up the same brownie stores prices in my area. $8.29 down the street. You got me. I would have purchased something else to go along with my brownie. I had an extra $150 in my wallet. Didn't buy anything else.

Lets not ignore the pink elephant in the room. Did they close because someone got infected? If so they need to let the public aware of that and fast.

How y’all just raise prices and and lower the ftp bs y’all can have yo weed there’s other dispos and the u changed the point system that’s just dumb af

Going down hill. Very un-satisfied. All I can say.

I would love to shop here again if they made their prices more affordable

Sad to see money come before patients. Huge lack of customer service. Online orders never right...not sure where the disconnect is and where they are getting all the FAKE reviews.

Whoever answering your phone has a bad ass attitude

Hey wedding cake is usually the bomb. But lately my 8ths have been having seeds. I mean I’m saving them either way but still why is dispo top shelf flower carrying seeds? Even the animal cake has seeds

Would love to know what the 2 strains with low thc were? I'm driving 2 hrs don't want to make same mistake sucks these dispensarys sometimes Plays the patient for dummy's hate that about AzMmj scean 😦

This dispensary has top-notch flower! Not only do they have a great first-time patient deal, they have 4 deals for your first 4 visits. And on your third visit you get the same buy-one-get-one deal as your first visit. Up to an ounce of flower or 5 grams of concentrates! Now that's worth coming back!

This was my first visit and honestly by far the worst customer service I have ever had the bud tender was irritated with my questions had no knowledge of the products and was mad that he had to look for what I wanted. There were also 2 people who came in after me that went before me and 1 was a new customer just like me. I will not be back.

This was the worst place I have ever gotten from. To the point I threw the weed out it was so disgusting!!!!! I wouldn’t use this dispensary again even if it was free

What dispo runs out of bud

Debbie's of phoenix has the best budtenders, they know there customers amd they get to know them by name. Harvest if you read this keep these guys your business will benefit from keeping these employees.

If your sick these people here have no clue about any sickness or the wellness at all just about the money they make. I Jarrad Burke runs the Epilepsy Foundation of Arizona and we are no longer going to be buying from Debbies. Over 250 plus people here in the valley wont be going to Debbies any more. Zero patient care at all if your sick and they are running a deal and ask if they could hold on to that deal for you bc your sick they wont. Other places do that for the really sick people and those dispensaries are the ones we will go to. If you cant hold on to an order for one day you guys have zero patient care. So in the end you will end up losing people bc of the poor patient care. I guess if your looking for bumb to buy your 16.9 % medical pot for 300 an oz is really insane. So when your running a deal remember that there people that have issues that cant run up to your shop and get that deal at that moment. You guys should make a special folder for your really ill patients like other places do that shows concern for your patients. Something smart to do for ill patients. But Im done and so is a lot of my fellow members I told every one in my speech last night of this issues and they weren't happy at all and we wont be back.

Ive had my card since March. I have been to 3 dispensaries but Debbies on 27th Avenue is my favorite place to go. The Bud Tenders are all very knowledgeable and didnt make me feel uneducated about my illnesses and the MMJ that would work best for me. I have now tried a wide variety of available products and I believe I have saved a great deal due to the BT's advice and notifying me of daily sales. I also have cut 4 medications out of my pharmacy and have replaced pills with MMJ for arthritis, insomnia and Migraines. In 3 months, I have gone from 20+ migraines a month to an amazing 4. THIS HAS CHANGED MY LIFE.

Horrible attention to detail with this Dispensary's Sales Staff. I ordered at noon. I waited 3 hours for a message in response to my online order. I left for the dispensary thinking it wouldn't be long before a confirmation came through in text. It never came. I went to the sort and asked about it and was told to wait for the message to arrive. It never did. I waited 30 minutes in my car before asking the guard again. This time he actually checked. Came back out and apologized for the mix up. Waited 20 more minutes in line. At the counter was told that only 1/3 of what I ordered is available for me to purchase. The other items I ordered were already sold out. I was told that the other choices were thrown in for me already (Thanks for assuming I wanted something besides what I ordered) and they were going to discount it fo4 me. I left with 1/3 of my order and will NEVER be back. Thanks for letting a patient down at a time when things aren't so great. Good Luck Debbie

Bought Top Shelf smoke. Had a hint of a moldy after taste. They never contacted me back. Made service.

never got my order. They confirmed it was received and that they were filling my order but they never confirmed. Texted three times to see where it was at... no response. Tried to check in but was told I could not unless my order was complete. I get it's 420 and that you may be new to online ordering but someone should have contacted me...at the very least.

Listen, I love this place and think they've got the best buds in town. Having said that, the customer service over the phone NEEDS to improve greatly! We all understand that you are busy and are wanting to get people in and out quickly, which we ALL appreciate, but this should not come at the expense of being a nice person on the phone. It seems like every time I call to inquire about something whoever I'm dealing with on the phone is always has a shitty attitude and demeanor. I'm gonna pump my brakes on coming in today and will roll the dice with specials this weekend because I don't appreciate being treated like I'm an asshole for having a very simple question.

ya I drove way outta my way spend extra gas to get here and they raise the price wtf I could punch someone for doing this shit again.! not kidding

All the money in the "Karma" jar over the years got me a price increase, loyalty decrease, and stripped my desire. If not for that I'd probably be dead. Thanks Debbie!

Prices are up up up! Been going here for a year and shatter went from 10g for $150 and now that same quantity costs $250! Same product, higher price. Also the new rewards program is a joke. 1000 points used to get $100 off anything but not anymore, they took that away. Not a deal in my eyes. Awesome service but now it matches the price. Would not recommend if price is factor. Recently disappointed. Hoping different changes come by not holding my hit too long.