Zen Leaf - Evanston (Med)

So you place an order on line. About an hour and a half before they want you to pick it up you get a text. Be here in this 15 minute window ONLY. OK, so you show up at the time you were told was only available and find a line over an hour long. Waste of my time and the person who had to pick the order and then put it back. Who waits for an hour for an appointment.

Numerous visits trying various products. Some products are quite good. Service has always been courteous. One small problem with ordering on my computer.. The pickup time does not update by itself.. I have to refresh my screen for that to happen. Most recent visits there was no line to speak of. Best to come early.

Not sure yet, holding for performance first

I can not even tell you how it feels to be medical and get we do not have your order that you ordered.This was tonight for the 10th time in 6 months medical can call and have the order ready.But half the time they do not have what I reserved.Tonight was 4 grams of dosedo considerate I did not get 1 of them.The manager tells me someone beat me to it but I know he lies!It happens all the time.And I am a medical card holder.I am so sick of this get a life people you dont need to rip off medical patients

Great and friendly staff. Very clean and efficient

I appreciated the short weight time- my order was ready, paid $$, and left! Easy peasy!

Stopped by the other day ,Solid experience everytime in. And the new space is epic! Jimmy helped me, I appreciate the advice and service:)

The service here is great. All of the bud-tenders, specifically Alides and Diego, never fail to provide me with a high quality of service, and they always hook it up with deals and a student discount!

"No matter how bad my day, I always leave this place with a smile on my face. Not simply because of what they are dispensing, (no complaints there though 😝) but because of the way in which they choose to engage with their patients. Every one of the team members that I encountered has tried to answer my numerous questions NOT in a way that felt purely transactional, but instead by expressing genuine concern and interest while trying to make sure I’m getting exactly what I need. I have to give a special shout out to Emma, who always goes above & beyond what anyone could expect from dispensary patient care. She not only makes sure to listen to what I need, she does it with grace and laughter!! "

Great place

I finally made it to a hometown MedMen and it was just as good as my other visits in San Diego and Las Vegas. The staff were friendly and helpful in making sure we kept to the social distancing guidelines. They should definitely keep the online order and pickup for rec users permanent as it was extremely smooth even with everything that’s going on. Looking forward to visiting again.

The service was excellent. Big T

Online ordering I was in and out

They had a good selection. I was limited to buying three cartridges but that is kind of understandable with the current demand. The line wasn't about 30 min and I got there about 30 minutes after they opened. I was expecting it to be longer. Also nice was that the location is connected to a parking structure (which was free) and the line didn't have to wait outside but a security officer helped the line maneuver in the parking garage. That was nice for such a cold day. Atmosphere isn't as nice as some of the dispensaries I've been to in other states. Couldn't see or smell the products, placed order and they picked from a back room. It was somewhat sterile. I'll definitely go back as the experience and product was great.

Excellent staff! Always have a pleasant experience here. Many of the staff has been extremely helpful. Shout out to Don, who is super nice, has great recs, and even checks your rewards without needing to ask! On top of that, he’s very knowledgeable and he always has a smile! Love this spot!

I’ve crossed paths with a number of different individuals who have both worked and purchased from this location, who have made note that the turnover rate is incredibly high, and their 5 star reviews are typically written by employees or customers offered incentives. I’m also familiar with a number of people who have purchased poor, or even moldy product from this dispensary. Would not recommend doing business here.

Thanks for being open and creative with the pickup. Love that you’re committed to social distancing (to the extent you’re able). We are grateful for all of you! Everyone is always very nice and professional.

Great atmosphere, friendly, quality service.

Durning my visits at zen leaf Evanston I am always greeted with a Amalie and on a first name basis before I even pull out my ID. Emma, who was my bud tender was amazing. She is very knowledgeable and directed me to the right strain. She’s quick, efficient and very friendly. Thank you Emma

Honestly love how nice they are. The bud is amazing and they go out of there way to throw you deals and make it a great environment. I was taken care of today by a beautiful and nice girl named Shane and she was absolutely lovely and overly nice. Always come here you will have a great experience.

Been here many times, it’s gone downhill - I won’t be back. Expensive, and really poor service. Anywhere else is probably better.

Super quick pick up and service. Lots of quarantine steps in effect. Highly recommend.

Very nice helpful staff!

Excellent facility. Very professional. Very helpful.