DISPENSARY
RECREATIONAL
Northeast Alternatives - Adult Use
Fall River, MA
4.7(660 reviews)
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659 Reviews of Northeast Alternatives - Adult Use
4.7(659)
4.7
Quality
4.7
Service
4.7
Atmosphere
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Most Helpful
September 1, 2022
Love dis place
August 18, 2022
I had a great experience speaking with Richard on the online chat. He helped me by answering my questions in a timely manner with a very positive attitude! Great customer service - will be returning!
February 10, 2024
Dawn was my budtender she was super friendly and helpful
November 22, 2022
Just talked to Richard about something I needed to ask and he was very helpful and polite. Great Customer Service
February 15, 2023
The budtenders are always helpful and super nice when I go in. I had to message them online to change part of my order and Richard helped me out (thanks Richard✨). I prefer ordering online so I can really peruse the menu as it changes frequently. Their edibles are consistently my favorite I can find around here - super fast-acting and they taste like candy. I've gotten one or two slightly tight pre rolls from here, but otherwise I'm always super happy with their products.
August 20, 2023
Elisabeth was super helpful and deserves a raise
May 6, 2023
i loved this place so much especially the customer service by Devin he was extremely kind and helpful
October 20, 2023
This is my favorite place to get bud. The vibes are always great, ppl are nice, and the prices are the best. I was grateful to meet Timmy Wengenroth the other day. He was very friendly!! I didn’t have as much money as I normally do. He hooked me up with exactly what I needed. I definitely recommend NEA for anything you’re looking for. I’ll be back soon for sure!
February 26, 2024
need to give Amanda C a Huge thank you for the getting me some Super boof today ...I love this strains! 😀
September 25, 2021
First time at northeast and it was a great experience! Organized, fast, clean, and product was great quality. Devin H was so helpful and didn’t mind all my first timer questions
July 30, 2022
I’m not often given to write reviews, but I have to say that NEA consistently defines excellence.
Every time I shop there and in the live chat function there is solid knowledge and professionalism, but with a very genuine depth of caring I don’t really experience elsewhere.
Mike T is a particular standout, as certainly is Richard; I am so glad to have met them both.
The efficacy, innovation and detail in NEA’s unique and curated products also show respect and celebration of these gifts of Nature we are now fortunate to be able to add to our consciousness. Isn’t that what it’s all about ?
Five stars, and if there were more I’d give them.
October 14, 2021
Richard. F is always so helpful and patient
December 11, 2021
Hi. I was trying to place an order online for pick up and was having difficulty. I chatted with Victoria who was very helpful in letting me know the conditions and how long it would take me to make my transaction. I want to commend her
December 17, 2021
We Very thing about this place is amazing ( except the rape of taxes) I gotta say tho my favorite part is checking out the online menu then hoping Victoria is the one on the chat. I literally gave her a task , said only had 59$ on my debit card and what could I get that be worth the money... Becuz I couldn't add the tax and fee plus product, she did it all and suggested a variety of prerolls. Time and time again, she always kills it. When I come to pick up my order this evening I hope to run into her so I can personally thank her for being awesome at her job. I don't have a clue as to who she is as a person, all I know is that if there is anyone I'd want to discuss my purchase options with, it be her. So thank you all as a team and thank you Vickie for being you! Good day !!!
July 2, 2023
Top shelf dispensary. Great products great prices knowledgeable staff easy to get to an easy to get out of.
December 3, 2021
I love coming here! Devin H is always smiling and he has great suggestions 😊
March 29, 2022
Richard was very nice and helpful
January 10, 2023
I recently visited and had Devin as my cashier, he was very knowledgeable and ended up selling me way more than I planned on buying.
March 10, 2023
Nathan was very helpful online and they are always great in person!
February 9, 2022
Every single time I come in here, everyone is so helpful and informative. I recently had an inquiry and used the chat feature online. Richard F. answered the chat and my questions and was super pleasant to communicate with. I have gone when there are both lines and no lines and even when the lines are a few people deep, it moves fast. The best part is despite that, you never ever feel rushed in making a purchase or like you are asking too many questions. If you are in the area, in my opinion there's no better place to stop in.
March 7, 2022
Victoria on the site-chat feature was very helpful and kind helping with my issue which was ultimately that I’m just stupid and didn’t check my email Lolol thank you for being nice!
January 24, 2022
Awesome Customer Service by Victoria! There was a mistake with my order and she responded back immediately and rectified the error. I only come here - no one does it better than NEA! “Newport Mike”
February 16, 2022
This has been my go to recreational use dispensary since legalization. I always find the selection, prices & stock to my liking. Today I was browsing online ahead of a planned shopping trip. I had some questions and sought recommendations. For the first time I utilized the Live Chat feature via the website for the Fall River location & was NOT disappointed. Richard F. was able to make some great recommendations on both vape cartridges & edibles, with ease. He asked a few follow up questions to ensure he understood what I was looking for, which is the tell for good customer service!! He was prompt, knowledgeable & friendly. Give that man a raise! I have yet to be disappointed with Northeast Alternatives.
January 25, 2022
Victoria was extremely helpful in answering my question about online preorders today. And every time I have ever been here the staff has been nothing short of excellent! Super friendly, personable, and ready to answer any question you might have!