Northeast Alternatives - Adult Use

Been here quite a few times and love it , staff is always super friendly and helpful and they generally have a good selection... recently I had an issue with something I bought from them and turned to their chat support for help, Mike T was helping me and surely did a great job ! He even put a note in the computer with the situation for when I came to the physical store later on , overall 10/10 for mike and the store! Definitely a life long (happy) customer!

Richard F. once again answered my questions and provided suggestions. He knows the inventory and provides concise explanations of differences between products. In addition, he is pleasant and compassionate. I especially appreciate this since I am one of many people eligible for medical use, but unable to obtain a card thus far due to constraints placed on my physician by his medical group. Having someone commiserate with my situation is an added bonus.

I had some questions, and Richard F. Was most considerate, professional (immediately responded) and informed when answering thru chat.

Everyone ALWAYS goes above and beyond to genuinely help you select and help you understand what you're selections might yield. But a HUGE Shout Out to EVERYONE in the Customer service CHAT department. They been Invaluable! From checking on the Live inventory and VIP Drops, right before I take "The Big Drive" from out of state. To straightening out and piecing together my VIP Bonus points and consolidating my accounts into one account...Reclaiming almost 800 bonus points I'd thought were lost in the wind. You heard it right! Customer Service Chat did that for me...BTW, thank you again! The only thing I don't like, but Northeast Alternatives doesn't control, is the non-acceptance of legitimate medical marijuana patients with valid, up to date, ID's/Credentials from other states. In which case, The Commonwealth isn't being fair in this case, as my State accepts Medical Marijuana licenses/identification from any State. In My case, I really don't care about the surcharges, but the options, selection and the higher allowances would make a big difference in the way I buy the medicine I Need! All in All... Great Job guys, Keep up the good work and I'll keep spreading the word.

Héctor was fantastic!!! He very generously used his tips to cover the last $14 of my bill so I didn’t have to go out to get more cash. It was so nice and unexpected and I really appreciate him!

Had questions about best product for me and Richard (F) was tremendous. Patient and courteous. Great experience

The music was playing quite loud and it was mildly chaotic but good service and good product

Victoria was very helpful in chat . I have never had a bad experience . The staff is always friendly , helpful as well .

Easy access off highway. Sometimes stock is low due to high volume business

The customer service here is second to none! One of my carts was defective, the customer service supervisor, Rich, emailed me back right away to set up an exchange. The customer care chat while ordering also exceeds expectations (thank you Victoria!) This is THE dispensary to use 100%!

Great place

The selection is excellent the quality is amazing the worker are amazing very helpful always kind and respectable I love the safeness no drama no bullshit you guys are amazing n the parking guys are awesome 💚

Devin is good

Very easy in and out

I absolutely loved my experience at Northeast Alternatives! Everyone is super nice and welcoming and they have great deals too! Thanks so much to Jasmine for helping me out with my purchase!

Great chat with cashier 54014 ( busy day I forgot his name ). He was down to earth and knowledgeable. He listened and offered his recommendations. Customer service is is most important when it comes to where I shop.

Amazing flower and amazing service. Staff is friendly and knowledgeable. Stopped in on 4/20 and was helped by Lu Ann, who took her time to tell me about some other strains I should keep my eye out for based on what I had purchased. Love that!

As always I really enjoyed the products I bought from here but what made this trip worth waiting about was my bud tender Becca! with covid-19 going on it's hard to enjoy an putting but she was very helpful, had some great recommendations that I took her up on and was just super fun! I will be coming back for the customer service! ( well and the bud)

Victoria did a stellar job informing me about concentrate issues that I was having. Her knowledge of the products and policies of Northeast Alternatives was good customer service. It's helpfull to have the consumer informed about getting what they are looking for,and I have a much better understanding after consulting with Victoria. Thumbs Up !

It’s so quick and easy here and the employees are truly the best. Luann helped me the last few times I was there and she’s awesome! Answered my questions, offered suggestions and was overall super friendly and welcoming.

I love this place. Brian was helpful and an amazing dude. I’m from NYC and they explained the whole process and made me feel at ease. This place is fucking awesome sauce. Alicia is fucking awesome also!!!!!!!

I was assisted by Richard F., via the NEA webpage. He was excellent and very informative.

Great Service-Great Staff-Thanx again Devin H.

Great place. O line pickup is amazing.