Northeast Alternatives - Adult Use

This is the fourth or fifth time I’ve gone there and every time I think the quality seems better. Knowledgeable and super friendly staff, Ellen was great. This was the first time I went there and there was a line almost to the door, but I still only waited for about five minutes, so that’s fine by me. To be expected actually, especially during peak hours, which is when I went. I would and already have recommended to friends and family. Five stars across the board. But I will say I signed up for the reward program online and when I went in the store the kid didn’t know what I meant and I didn’t want to seem pushy. So wonder if that’s a real thing. On website it still is advertised.

Go to rec dispensary for me!!

Good products, service, nice staff. Ordering online for in-store pick-up worked well and you don’t have to wait in the regular line.

Ordered online got a text they didn’t have what I ordered. Then got a text that my order was ready for pickup. Got inside nothing but an empty bag. Look online again as i stand at the counter. It shows that what i want is available but staff says no. Told them give me the mandarin cookie they put highlander in the bag. Come to find out the gelato cake I ordered was in stock at 1g. I suggest no ordering online.

I enjoyed picking up my online reservation very much thanks!

Every time I visit it is different. Today my wait was about 10 minutes before getting to the counter. I had looked online for selection this morning & was able to purchase most of what I wanted due to sellout versus travel time. Please bring back Pickup.

Ppl complaining about the prices they’re by far the best prices around they don’t control the tax which is the killer my only complaints are the parking lot is always full on weekends and nowhere else to park and they blast the music like it’s a nightclub which can make it hard to think. the only other thing is you can’t look at the products before you buy

Great. Prices could be cheaper but overall like the place

Alexis D. is an amazing bud tender so knowledgeable and always helps me get the best fit for me !

My overall experience was awesome! Alexis was such a kind and knowledgeable bud tender who placed me with the best products for my personal taste. I would highly recommend this location, and her.

Can’t say enough about Abby. She is a bud tender on the medical side and is always there to greet me with a smile and help me with what I need. She is funny, friendly and always in an upbeat mood. We would likely be friends in the real world - Abby passes the major vibe check!

I continue to be impressed with dispensary and the staff. Every single adult use dispensary has had challenges with product capacity at the beginning the ability to adapt and grow like this facility should be a model for some. Again, super easy and fast. Anyone who complains about the parking is crazy. You may wait a bit in your car but you’re not waiting in 100 degree heat till you pick up a shuttle and then wait again to enter the facility. I would rate 10 stars if I could.

Got good advise on purchases from Richard F during chat. These dudes have it together. Recommend.

Excellent

Line moves much quicker than you'd think since everyone is spaced 6' apart. Don't be put off from the street view when you see a long line. The bud is top notch (especially the "house" NEA flower) but the budtenders make the experience fun and personal. Really nice glass pipes by the registers for $10 or less. Voted best in the state for a reason!

My experience has always been great with this location. BUT one thing... I'm going to start using the online ordering option, but it's disappointing that the online menu doesn't say anything about indica/sativa, THC %, or other helpful information other than the most basic description they could possibly give.

What's not to like? I was passing through and ordered from the road. The website was easy to navigate, even from my phone. The order process was smooth. There's a whole process to buying weed, and some places shuffle you from person to person until you get to the one who's behind the counter filling your order. Here, when you get to the head of the line (if there is one), one person guides you through the process from there. Melanie was my Budtender du jour, and she made the whole thing easy, and even entertaining. Thanks, gang!

Great Place Love it Flower is so good and alot of choices.

My budtender Melanie was OUTSTANDING!!!! I'm an old school stoner and had questions regarding vaporizers. Melanie was super knowledgeable about the concentrates I was interested in and the hardware needed. I purchased my first vaporizer and concentrate a few days ago, I'm so glad I did. Best purchase I've made to date. Thanks a ton Melanie!!! 😀

Best customer service hands down. Anytime I have a question, I can use the super handy chat bubble on their website and there is always someone super knowledgeable ready to answer my question! Today Richard F. helped me and answered all of my questions about vape flawlessly. I HIGH-ly recommend Northeast Alternatives!

I really enjoy the staff especially Ms.Jasmine!! Her personality just makes your experience with her a great one!!! I have NEVER went in their and had a bad or unfriendly experience with anyone!!!! Nice atmosphere, very clean and most importantly They ALWAYS have a great and big selection. Only dispensary I will go too and I have dispensaries close by.

In general, this dispensary is very good. Today I tried once in person and once via online chat to get info on equivalencies regarding tinctures vs. flower since there is a one ounce daily limit. It seems that only the budtenders can answer this when they get a flag while ringing up the sale. It would be very helpful to have this info published on their website, since their conversion formula seems random. It would help to reduce waiting times, prevent budtenders from having to adjust your order after it is prepared, and help the customers calculate how much cash to bring if they wish to avoid extra fees. Their response to the website chat was quick and friendly, but unfortunately unhelpful.

I had Sonya and she was amazing! Made sure I received the best product and was super friendly. Thank you sis!

This is the best dispensary in Massachusetts that I have visited. The staff are incredibly friendly, informative, and ready and willing and wanting to help you and answer all your questions. I was never ever made to feel like a bother or unwanted or uncomfortable. This includes and extends to the online ordering process as well as customer service representative Richard. The instant chat capability with Richard was fantastic and he step-by-step help me with each troubleshooting issue every step of the way friendly courteous and expedient I couldn’t be more impressed with the entire process, staff, location and environment