The Mint Cannabis - Bell Rd (Med/Rec)

unfortunately I was just scammed over at this dispensary. They have advertised half an ounce Shake for $49. I have a lot of experience as a grower and also as a smoker. this was sugar leaves mainly and not Shake big difference in quality. they lost me forever as a customer when they wouldn't do anything about it after speaking to the manager. if they would of offered me even just a pre-roll as a good gesture that would have gone a long ways with me but they didn't even do that.

Out of 2 products I wanted Had to try another no deals on 7g or 14 g Loud music not necessary No board with what is available Clerks not that knowledgeable May not return

I drove 30 minutes for them to not have what there leafly menu said they had and to top it off I was told they've been out of the 2 strains I was looking for for a week!

It's like the dealer you go to says their product is fire, and end up spending 60$ for an eighth of mids. As trash as recreational can be. Margins bruh, it's not about the medicine.

It was so loud the bud tender was having a hard time hearing me. Ended up getting wrong products. Wanted grow science orange daquari and got hidden pastry. Wanted a 1 gram cart, got a .5. Like that you guys are having fun and dancing all over the place but super bummed about my first time here. Gmo crasher floret was decent. Italian ice cream cake flower was also decent. Not sure if I’ll be back

Make sure you check your receipts before you leave. The two times I’ve gone since they open, I’ve gotten charged rec taxes plus state tax, instead of the standard state tax that applies to medical patients. Keep an eye on it, happened to a buddy of mine as well.

One of the budtenders was friendly but way overbearing. Kept talking and interrupting while I was talking to reception for my first visit and didn't pick up on the fact I wasn't trying to talk since I just came from a seizure in the hospital. On top, for my first time deal I asked 3 times if I could buy a half oz of Grow Science and get some in house flower free and was told yes. Then I was told I had to buy additional flower on top to get any free flower. A good lesson would be listen more, talk less. If I spend $150 why should I have to pay more to get some of your cheaper flower? It's a shame because I left without trying your flower and now I won't be back. Staff was very friendly overall, this seems like a corporate thing.

Welcome to Mint where we come to work to look at our cell phones, ignore customers, over price for product and prioritize rec patients over med! I've been a customer here since they opened and I've found that the level of customer service goes down every time I visit. Today was the kicker and final visit. If you want to know why, just go meet Alexandar (Zander cuz he's so cool!) He treats people like garbage and I can't continue to patronize a dispensary that treats customers like crap. There are very good dispensaries in AZ--Mint is not one of them anymore!

I've been a frequent shopper since opening and finally today, brought my disabled wife in for the 1st time. The budtender Chad from the Phoenix/Bell location denied her any product, claiming that since she rode with me our allotment was combined. I had to get manager Alex involved, who advised Chad he was wrong and that (of course) our allotments were separate. Once we get home, instead of the four 1 gram carts my wife specifically asked for, she ends up with two half grams... I loved the location until this visit, but now at least my wife is saying she refuses to come back, literally because of our experience with Chad. Alex, he was pretty good and the only reason I personally will be coming back. Kudos to Alex, shame on Chad. Please teach your staff on how to treat the disabled as well. Just a really, really unpleasant experience.

Just a joke. Same mint as always. Bait and switch deals. Bet this will get deleted too.

Extremely unorganized and unprofessional and... very misleading on their "new medical patient" deals that ultimately they do not honor. Young man must have called me "bro" a dozen times before i quietly and politely asked if he could please not call me bro anymore, his immediate knee jerk response was "if you're gonna be rude bro you can just leave". So... i did but, not before trying to bring it to the management's attention, trying because i had to compete with a yelling woman inside the dispensery at the same time. What a shame, just another fancy dispensery with incompetent staff that will run it into the ground and do not even care if they do... Never again, you lost a patient.

I used to come into the mint dispensary all the time to get free approvals I guess now you have to buy something in order to get the free approvals this is one of the main reasons why I used to go to mint dispensary all the time it was well worth my drive now it's not even worth my drive I will probably never go there again

Inventories are not to be taken as accurate, find what you want and the dispensary and order, then call and confirm. The largest dispensary in AZ, was wrong twice, in one afternoon and a smaller one off of TBird also had it in their inventory, but surprise, This is a user issue, trust but verify, but these dispensaries gross alot of money daily. They pay fast food wages and now their processes are inaccurate boarding on incompetent. They need SCRUM Masters, stats SMEs and compliance, inventory professional, not promote from within. I am the customer and I am now spending 2 hours to buy because of incompetence. Opportunity for a good cannabis vendor who knows automated inventory control, perpetual inventory tied to a web fron end. Sending my resume, they need me.

HORRIBLE CUSTOMER SERVICE, BAIT AND SWITCH & FALSE ADVERTISING FROM WEBSITE AND IN STORE. STAFF MANAGER WAS USELESS AS FAR AS ANY CUSTOMER SERVICE SHOULD GO, this place is a joke, should have not come back after they changed their criteria on free daily pre roll with purchase...wish I would have read all of their bad reviews here and elsewhere

Absolute garbage prices

I asked for 2 rosin grams but budtender rang up and gave me only one rosin as Resin in same brand. Now I haven't smoked Resin in over a year and called to ask for exchange of right products.also willing to pay higher fee since rosin is more than Resin. I literally was told they didn't have rosin in that brand even with a gram in front of me on my counter. Not going back there at all since the "system" showed Resin not rosin. clowns. online menu still shows rosin from good things coming. nice try folks

Tried it again... just as bad as the first time. Get terrible service and low quality flower. They carry the name brands but so does everyone else. Nothing special about this place prices, selection, service all bad.

Went on 11/11/22 and I saw they were having a deal where the first 100 customers received this goody bag. 1 random medicated item was suppose to be in it. When I got home it was filled with coupons and a lanyard. False advertising much?

I wasn't impressed with this location the budtender i got didn't seem to know much about any of the products like she was new and not even a user of any product. i ended up trying there top tier flower because of the level of thc got out to my vehicle and drove away pulled out the package and felt the flower turned out to be extremely dry smoked one bowl and it burned up way to fast and didn't feel any affects from it. i do not recommend there house flower.

Garbage location. Online prices dont properly clarify if a discount is already applied or if its the original price. Location plans to cancel online orders. Despite two different lines, i still waiting twice as long as someone standing in the rec line

I bought an ounce of shake for their 420 deal it is called gorilla goat. it is the most disgusting smelling and tasting marijuana I have ever had in the decades I've been smoking. I have a feeling that it got moldy before they sold it. really sucks cuz I could have used that money to buy something that I actually liked.

I second the comment below about short fused budtenders. {reviously, I noticed a manager, Steve, was like that to. Today my budtender called me "boss" eight times while buying 1 cart. I told him I preferred another form of address as boss is a disrespectful term for prison guards. He then accused me of thinking he was a convict because he was "brown." Here's the definition of "boss" from Urban Dictionary: Disingenuous form of address used by insolent little twats, which although ostensibly deferential, actually implies that they don't actually have any respect for you at all. That said, if you're also over 65 don't expect the promised discount if you ask for it. That same guy didn't apply it and I had to take a 10-mile drive to retrieve my overcharge. There wasn't even an apology. Obviously they use boss in the urban dictionary sense.

Mint will bait and switch. They show a high THC level and when you arrive the budtenders will yell you they are out and will give you prerolls with LESS THEN HALF amount THC at the same price. Do yourself a favor and avoid these liars!

I have never been treated so rudely as I was at this dispensary. Even worse currently this dispensary engages in bait and switch advertising so would you know you know, saying they have one strain at a particular THC level, but in reality it is half that level once you get to the store. I would stay away if I were you. That’s what I’m going to do.