The Vault - Lake Stevens

It's great to see people of all ages serving the public. Product is good! You have a good variety of product, although I did want regular rolling papers but you had only various colors. Staff is knowledgeable. Especially the nice that lady greets you at the door. She is very courteous!

They are always friendly and helpful at the vault. Never had a problem. Sometimes very busy there but that keeps the flower fresh👍

Easy online ordering and pick up. They always have something I like and friendly bud tenders who make good recommendations.

This place sells me under weighed grams of oil all the time. I got a gram yesterday that i paid 35 for and it weighed .65 and the manager said she cant do anything for me even tho this happens to me everytime i go and the employees are always super rude to me so Im def gonna be driving to Seattle for my oil. Its not worth it to go here and not get what you pay for. I definetly DO NOT recommend the vault.

The staff seem nice but the manager is rude to customers and staff alike. I won’t be going back until there is new management.

I will start by saying I have been a regular customer for a couple years at the lake Stevens location. HOWEVER I came in to the lake Stevens location today. The website says if you're wearing Seahawks gear you get 25% off (as it is Sunday). When the employee rang me up she did not give a discount. When I asked about the discount for Seahawks gear, the response I received was, well frankly, unacceptable. "The website is a Seahawks fan but I am not. Of you had Patriots gear I would give you the discount." At first I assumed it was a joke, but then she refused to give me the discount and charged full price. I went out of my way to come here as a loyal customer. This experience has me questioning whether I should return to the vault. Let me be clear: this is false advertising

I placed my online order & got a text at 7:20PM saying that my order was ready to pickup. I drove 12 miles to get there & was told that I MUST come into the store to get my order because they cutoff car service at 7:00PM. I explained that I am 68 years old, having surgery in 3 days & can't risk it. There was absolutely NO mention of a 7PM cutoff for order pickup anywhere on the website, text message or signage. This was pure age discrimination by the staff at the Lake Stevens Vault. The staff needs retraining & if pickup cutoff really IS 7:00PM, post it so people don't waste precious time driving for nothing. My time & personal safety means zip to their staff. I will shop elsewhere in the future.

The store is beautiful, in a great location with a cute CBD shop next door. They also have good selection of growers. Cons are it’s over priced compared to nearby stores. That’s the catch, there isn’t very many nearby stores. Small competition means higher prices. Although they don’t have the best marketing strategies, in comparison to their competitors. I walked in, while looking around I inquired about if their was an special deals. In a sad response the budtender said , “Unfortunately no, we are slow.” Where as down the road, another store was offering 15% off if you shopped before 10am deal. All in all the shop looked great, and the prices make sense for the location. The morale of the workers could be higher, to make the experience feel a little more luxurious and worth spending the money. I used to make this my first choice, lately i’ve been wanting to stop going here altogether.

My favorite place to go got prices for everyone and so many different things to choose from and the staffs always super friendly and very helpful everytime I'm here

Dreadful service costs money

Great place and online ordering discount is badass

Friendly, approachable budtenders that can tell you about anything in the store- they make sure that you find what you’re looking for, or as close as they can get to it!

Good selection and aesthetics. there are a couple budtenders here who are super knowledgeable and helpful, but I've heard the rest give "I don't know" or "I don't really smoke weed" as answers to customers on multiple occasions. Come here if you know what you're looking for.

Online ordering and curbside pickup is awesome! They are quick to process orders and staff is always friendly.

The Vault is lucky that it has Loyal Lake Stevens yuppies to tend to...Can't rely on leafly menu or even the regular website menu as they are routinely "off!!"...The only thing I purchase are Swifts truffles but $8 for singles is a joke. Why anyone would choose to pay 45$ -50$ for flower grown with pesticides is a head scratcher. I also heard a budtender tell a 20 something customer that you can smell the dankness through the vendor's cheap plastic packaging ....righhhtt..Have Fun getting ripped off there though

Pick up service definitely needs work. I wasnt the only one picking up and couldnt get thru to the store, kept getting a busy tone for almost 20 mins. Then had to finally go inside to let them know I was there.

Tyrant knee benders with inconsistant pricing and policies. I have gotten better products for less money and 0 hassle from nearly every dispensary I have gone to. Every bud tender seems to have a different understanding of what sales and discounts they honor. Very weak management. Many of the employees seemed fine. If you like over priced grams and ever shifting practices than this place might be fore you.

Great place with top shelf quality , "highly" recommended always a fast process and greeted with respect every time 👌

Not great customer service!!

The manager was extremely helpful. It was my first time I was buying a product and he helped me navigate my way to a solution for some anxiety. His knowledge and experience was very reassuring when it came down to picking a product, his recommendation was gold. Great place!

Great place and oil

I really like this dispensary A LOT!!! The prices are comparable. I really like the staff, they are very kind. (shout out to Melody) I also love, love, love the very wide variety of concentrates. This is a FABULOUS DISPENSARY! LOVE IT 😊 Peace and Love

Everyone is friendly and helpful, decent prices and great products.

Stopped in on 420 to see what the deals we're. despite being swamped the bud tenders took the time to answer my questions and show me different opinions. 10/10 can't wait to stop by again.