Trilogy Wellness of Maryland

No longer worth going to. Wait times are very long. Doesn’t matter if you order ahead of time. Routinely takes 45mins to an hour to pick up an online order. Oh and tomorrow is 7/1, it’s gonna be ridiculous. I’ve asked about how they are going to handle the new rules and no one knows nor is confident about future plans. I’ve also witnessed staff and customers have “disagreements” in the waiting room, not a good look. Time is valuable, very valuable for some who come to you for serious medical reasons. Don’t waste our time. You see dollar signs, we see a ticking clock….

This is the second place I been to since getting approved. The budmasters were great. They were able to lead me to the right stuff and explain how to use it. For newbies, this is the place to go.

This was my first time at Trilogy..Walking in felt about the same as most dispensarys. However that is where it ends...Once I was checked in by the very friendly staff at front desk.. I was buzzed into back...Hold on to your hats first time visitors get 25% of everything they purchase. 25%. ON TOP OF THAT THEY HAVE SOME QUALITY PRODUCTS, PLUS THE STAFF IN THE BACK ARE FRIENDLY AS CAN BE AS WELL. NOT like fake friendly..real honest to God friendly. You almost dont want to leave. I had a dispensary I've gotten use to... Well Trilogy blew them right out the water... Get in there and get that discount, plus they have a points card and you can order online, and pick up... ..it can't get any better

I am a medical patient and I used to love this place, but not anymore. They don't prioritize medical patients and the wait time is crazy long! What makes it worse is I have sat there and watched people that have come in AFTER me go back first! So, pre-orders mean nothing, just like medical. I will be avoiding Trilogy and giving my business to Remedy and Curaleaf. The prices aren't as good, but the service at these places are so much better. I will pay more just for that experience.

I visit this dispensary often, and I am never disappointed. I have been helped by Shawn and by Adam and they are both very knowledgeable about the products and, like everyone else there, friendly and professional.

Trilogy was super welcoming and my first visit went great. I’ll be back!

Shawn was extremely knowledgable and helpful during my first visit. He was familiar with my conditions and provided suggestions based on my symptoms.

Great place, great people, great service, couldn’t ask for more.

real nice the guy Paul was very helpful and knowledgeable

no dislikes.. Literally best dispensary to hit in this area. prices are perfect. Even if you don't agree you'll have the opportunity to catch whatever you want on sale at some point. EVERYTHING goes on sale at some point and it's frequent!! And to top it off, you get loyalty points. Doesn't get any better than that.

45 minute wait to pick up an online order.

I loved my visit David Young He’s the man! He Let me know the best suggestions!

MARVIN!!!!!! He’s the man!!!!!! Give that man a raise :)

Great deals, extensive inventory, and the staff is knowledgeable, kind, and fun - definitely recommend!

Excellent service keeps me coming back. Donna the budtender showed me how to navigate the Trilogy/Leafly app. better and helped me find new flower that meets my needs.

I don't know what happened. This place was my "go to" for a while. The service was great, the atmosphere was great. I would leave and be excited about the deals and how I was treated. I just left and for the third time now they provided me the wrong order after I already paid. Had to go back in and they up-charged me because they messed up the order. As I'm standing inside to get my order fixed, they were ringing out customer orders in the lobby and I'm not sure who the young lady working the window was but I'm pretty sure you aren't supposed to be sharing order totals and details loud enough for a whole waiting room to hear. And when the woman made a comment to "announce it to the whole world why don't ya," she kind of smirked it off. Last I checked, medical information on people and their medication is supposed to be private which is not what I witnessed. Maybe google HIPAA Privacy rule and do some employee training. Not sure where the professionalism went but if you go here, please check your orders before paying.

Ever since the place went rec as well as medical the quality of the service as gone downhill. Wait times are crazy. The lobby is jammed packed full of people every time I go now. It’s unfortunate because this place was really great for a medical resource but now I kind of dread needing to go in at this point. They say they have separate queues for medical but I press ‘X’ to doubt because I’m feeling like I’m behind not just medical people but rec as well. I need my medication for my anxiety and my depression and waiting now just makes my conditions worse. I’m extremely anxious before being called in but once I am called the experience is awesome. I haven’t had any issues in that regards and I’m sure it’s a whole process that is going to take time which is why I don’t plan to switch dispensaries but it’s just disheartening. Also need to mention that with the increase in people is the increase in craziness that is the parking lot. Good luck finding a spot if it’s super busy. I don’t even know what they do at that point but it’s a flustercluck with the increase in traffic.

Saw a New Face in there, Chantel!! Super nice Georgia Love,Super helpful,fast

I picked up sour tangle vape The website showed the THC was 90%. When I got it home The label showed THC was 71%. I also picked up land mine flower. The website showed the THC was 30%. When I got it home the label showed THC was 19%. Why is there such a big difference

Everyone was extremely helpful and made it an excellent experience

I drive 40 minutes here when there are plenty of other dispensaries 20 minutes away due to their consistently top-notch strains. Even their low THCa strains have blasted me out of the park due to the strains Terpenes. Their 16.34% cosmic glue hit me harder and knocked me out quicker than the 23% THCa Northern Lights I had All the staff are super friendly, they've helped me discover some of my favorite strains, and Trilogy is always hooking people up with flash sales of good bud, not the crappy stuff there trying to offload like other companies.

This place is the best dispensery in Ellicott City! D.Y. ( ONE OF THE DAVE'S) is extremely knowledgeable and friendly and personable. All the staff that I have connected with are just wonderful. I never feel rushed when I have questions regardless of the lobby wait. The products that I purchase are always high quality. I also LOVE that medical patients get to go first. Thank you Trilogy Wellness for putting your medical patients first. It is much appreciated. This is the only dispensery you need!

I just hate the long wait times.

I travel throughout the MD highways for my job. I could stop at any dispensary during my day, but I ensure to make time for my Trilogy trips. Their selection is amazing, having most brands that are hard to come by in other dispensaries. I also come for awesome people working there. They’re personable and super friendly… customer service always wins my heart🥹