Trulieve - Lady Lake

Friendly and helpful staff from the moment I walked in to the time I walked out. From when they called my name walking through the door to main room BLAKE who was the staff member went over every question. BLAKE was very professional, courteous and had lots of time to give me without rushing at all. Great experience and would definitely recommend.

Great experience. The sales consultant was very knowledgeable and answered all of my questions.

I would strongly recommend trulieve lady lake

As a new client I felt very comfortable with Andrew as he explained everything and answered all my questions. It was a good experience. Thanks Andrew

Excellent location

😍the best

Very convenient for us. Courtney was awesome and extremely helpful.

I give it 20 Stars because the service is awesome very knowledgeable on their products, and yes I would highly recommend this place ,even if you order online or go to the store their are so friendly and answer all your questions that's what he called a awesome kind of business because they care about the people Like Us a proud to be a medical marijuana patient, thank you trulieve,

I have been with Trulieve since day 1. Their product is amazing IF you can get your hands on it. The reps are just so nice. However Even if ordering online it’s an 1 - 1/2 hr wait. If you want to order now it’s a 4 day wait for delivery where it use to be next day or the following day and they are the only ones to still charge a $25 delivery fee. It is so hard to get the product now but it’s the only one of the market that actually works for me. You could alleviate a little by getting rid of the delivery fee and hire a ton of drivers. I don’t have time to drive an hour sit an hour and drive an hour back each week. Parking can hardly be found anymore either. Trulieve should really focus on fixing the major issues instead of getting edibles and new products. Slow that down and get us the product at a decent time frame. I have been to about 5 in Florida and they are all the same wait times!

Not my usual dispensary, but Andy was super helpful and patient. Thanks!

Always in and out i cant give all the thanks to just one everyone there is amazing

I walked in to make my purchased on a Sunday afternoon. I initially expected it to be busy, but it was actually less than a 5 minute wait. I had the opportunity to work with Tylor and he was all over it. He made great recommendations and also took the time to explain the new dispensable calculations. Thanks again Tylor. I would say just the overall experience at this location with their team has been better than the other surrounding locations.

Great service and pleasant atmosphere. Everyone has been great to my wife and myself. Very informative!

very helpful staff. very cleans store. product has been very beneficial for my chronic, joint and shoulder pain. THANK YOU!!!!!

Trulieve Lady Lake staff are so friendly and knowledgeable. The young man that helped me today had Excellent Customer Service Skills, his name was Tylor. I had Zero wait time, in and out in less than 5 minutes.

Great people, so informative and nice.

Extremely convenient

Absolutely love ! Staff is awesome!

Product very good, in store service very good, online ordering and scheduling a delivery- Absolutely the worst I have ever experienced in any situation, let alone meds needed for my cancer and pain!!!!

Love the staff..knowledge and great CS! No long waits.

ok, ok. this is my 3rd attempt at telling you that i had a fanabulous experience and Blake was totally knowledgeable about what would be the best for me there, i'm done

I am confused as to how this Trulieve location has such a high rating here on Leafly. Perhaps reviews are monitored and unfavorable ones deleted? One can only guess. I visited this facility (The Villages/Lady Lake, FL) today as a nurse hoping to gain information about the MMTC, not a patient, and identified myself as such. I have visited all the dispensaries within 40 miles of my community in hopes of helping patients navigate the MM system. First, there was absolutely no parking, which I initially thought might be a good thing. However, there were patients lined out the door and inside, every seat was taken, standing room only, and patients were packed in the extremely small waiting room like sardines. I could see no accommodation for patient privacy. The room was very hot despite it being a seasonable cooler day outside. I found the staff to be less than welcoming, rude in fact, and they received my request for information as a grand imposition. The three staff members present were unkempt (being kind here) and in dire need of education on professional appearance and workplace etiquette. You can understand if one employee woke up late and was lacking in his/her attention to their personal hygiene but all three? I asked for the manager’s business card and was told there was none and was given a first name only for the manager with great reluctance. I asked if they had any information I might have to pass along to my patients and was given one brochure and told “that’s all we have”. I asked a couple of questions but soon learned these employees had no interest in either talking to me or representing their company or products favorably. I could really go on but suffice it to say that I would and will never refer my patients to this location, and would be hesitant to refer to Trulieve in general. My visits to every other MMTC in my area were extremely well received and informational. The establishments were clean, environments welcoming, patients were happy and appreciated and the employees were clean, dressed appropriately, and well educated in their product menus and offerings. This place was ... not that. I’ve since learned that Trulieve is apparently more “affordable” for patients than their competitors? Well in my humble opinion after what I experienced today, you don’t always get what you pay for. Go elsewhere. There are great “deals” to be had on quality products and cannabis medicine at many other MMTCs in Florida. Thank you for the opportunity to review and recount my experience.

Outstanding service, they take time to explain and answer all of your questions. This is a good group of people. Please keep up the outstanding job. Thank Tim

This was my first time to a dispensary. I'm 75 and wasn't sure what I really wanted. They allowed my son to come with me, altho it was a one time exception. I really appreciated that ! Very friendly personnel and very well organized.