DISPENSARY
MEDICAL
Trulieve - Lady Lake
Lady Lake, FL
4.4(119 reviews)
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119 Reviews of Trulieve - Lady Lake
4.4(119)
4.6
Quality
4.4
Service
4.3
Atmosphere
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Most Helpful
August 3, 2019
Although this location is undersized for the volume of people that comes through it the medtenders are always awesome. Everyone is always pleasant and helpful. Products are almost always excellent and if not the return policy is the best in the business. Please open another location in the Villages or Ocala or at least increase the size of the current one to have at least 8-10 lanes for checkout.
September 28, 2019
from the time you walk in to the time you leave, you're greeted with a smile and are being helped in the best possible way. from Chris to D to Tylor and everyone in between, this is my go to dispensary
July 27, 2021
Bruce and Garrett are fantastic! You will notice that they really do care about us, the patients. Very personable and a joy to be around. Re/Lexi
November 3, 2019
It’s a little small for volume of people
January 7, 2021
I love this dispensary. I get in fairly quick and the staff is amazing. Particularly Walker. She makes shopping easy and comfortable. Walker has also recommended product that I have always been happy with. The girl just is always happy and pleasant to shop with. Y'all need 10 of her!!
May 15, 2018
Always receive great customer service from this location. Quality products. You get what you pay for. Today purchased GG in vape and banana kush in concentrate.
April 12, 2018
Great service, clean environment, timely in and out. Very knowledgeable staff. Had a great experience!
June 7, 2018
The people who work their are very friendly and helpful. Their waiting room is a bit small but they did add more comfy chairs. I have never had an issue.
September 26, 2020
Melissa & Kristin are both very pleasant, informative & helpful delivery personnel.
August 12, 2021
I ALL my delivery people! Bruce, Michael, Ulysses and the ones I forget the names. I only get delivery because of disability. I have had like 'two issues' they addressed it, with patience, efficiently and effectively fixed it. So grateful to have such a caring team.
May 8, 2018
was very pleased at first! but after trying the tincture 1:1 at a cost of 80.50 (delivery included)I found the product worthless, no effect at all. felt like I was using olive oil. wasted my money and was told by a trueleive rep that even thou they recommended the product to me, they are not doctors and even thou their product did not work I could not return it or get a store credit because the tincture was not defective it just did not work for me. my advice is find another dispensary that will stand behind their products and you can trust.
April 29, 2021
If they are out of what you have ordered they simply do not fill your order and wait until closing to tell you they cannot fill your order. This is the second week in a row that my order was simply unfilled with no notification and most recently I had to pay MORE without notice for something comparable to what I originally ordered. God forbid people who are on a fixed income go through this. I could luckily afford to spend the extra money but I imagine those poor people who have just enough money to afford their medications and they get to this office and not only is their order unfulfilled they don't even have the right product. Sad experience with Trulieve for the second time in a row now.
January 7, 2019
Korey was very helpful!!!
You need to get more comfortable seating for room 2
August 29, 2018
Excellent service friendly,professional,knowledgeable staff. 1st time going I was unsure what to purchase but the wonderful staff helped a great deal making the experience
Easy. Thanks to Chris,at check-in, for easing my confusion.******
March 12, 2018
Ben and Todd are the best. The guys took some time to explain and show me how to use the item as well as educate me on the product.
September 12, 2019
Everyone is very nice and knowledgeable. Bobby helped me today in and out
August 24, 2018
Jeremy was extremely helpful to this newbee, who is trying to get rid of oxy. It was very busy at the time I was there, however business was handled in a timely manner. Much quicker than I had anticipated.
August 20, 2019
The location is perfect for where I live and easy to get in and out of
March 23, 2019
Korey is an exceptional consultant.... Very helpful and patient.
December 26, 2018
Usually quick service. Online ordering with pick up are in and out quickly. Friendly, caring staff.
February 7, 2019
Knowledgeable friendly staff
March 16, 2019
Trulieve has the best service selection and staff. Whether ordering from call center or visiting everyone is exceptional as their product
April 26, 2018
The service was quick, friendly and very knowledgeable. I was also very happy with the quality of the product. I look forward to shopping there again. Thank you Trulieve!
May 30, 2021
Bruce and Garrett are #1. I live in a remote area where it is hard to get internet/cell service. A lot of the delivery teams get lost and wind up at the wrong house when their gps goes out even if they've been here before. It kind of makes the delivery process a hassle with all the calls and giving directions. I don't have to worry about that with Bruce and Garrett. They remember the route and arrive on time. They hook me up with the best discounts without me even asking and they even set up the Canpay app on my phone for me. These guys are the best delivery team!!