Verilife - Arlington Heights (Medical)

Sam was my bud tender and she was most kind, patient, and helpful during my first trip to this dispensary. As all service industry workers should be allowed, I tried to leave a tip for her but apparently company policy at Verilife does not permit it. This was not my experience at other medical dispensaries in the Chicagoland area, service industry workers DESERVE to be tipped. Dispensary was great, but Verilife needs to change their company policies to provide for tipping for its hardworking staff members.

Can you PLEASE improve your online menu!? It used to be so good - what happened? You might as well not even use it now, which sucks for the people who live far away...

Good store but their cbd selection is lacking and I wish their online menu matched their in store inventory better.

Very friendly and health concerned during COVID

Great friendly service and the hooked me up with some freebies! Amad was super cool props to him

Wish they had more of a selection. They do not have a lot of product. I will say I’ve been to many dispensaries and as far as customer service there is not a better place. I will say from the knowledgeable staff to the customer service and the smiles they really make you feel comfortable and like they really care. So I would recommend this location to all letting them know they do not have many products.

1st visit after I switched to “medical only” dispensary. The staff was rude. Silver haired guy told me I had to leave immediately wirhout even asking. I walked in and I had my medical card in hand. Then I stated I had a preorder and was made to wait while others walked in and got theirs first. I had to tell him again then he moved me to the other line. Once I got in the girl that gave me my order was rude when I asked if I could add something. She said they were busy. There were 2 others in the lobby. I was supposed to get a 15% off for my first 3 visits well I didn’t get the first so I switched back. I can’t believe they run such bad service for people that medically depend on this like me for a brain injury. Who can I talk to?

My favorite place, best atmosphere ever, always leave in a great mood. Need a pick me up? Having a crappy day? Just go visit verilife, it will definitely brighten up your day!

Great place, nice workers and easy parking. No limits put on items so I can get a few weeks worth with no problems. The prices aren’t jacked up on my preferred brand either. This is the 3rd dispensary I’ve dealt with in the area and by far the best.

Been a patient for quite awhile now.I've switched dispensarys a few times and VERILIFE IS MY FAVORITE.I WILL NEVER CHANGE.All the staff is ALWAYS friendly and very helpful.I just read a review saying someone had a horrible experience...WELL I CAN'T BELIEVE IT. This dispensary is the BEST ...LOVE IT

Unorganized establishment; I got the confirmation text my order was ready and when I got there, they informed me that somebody had picked up my order already and they were out of stock. They sold my medicine to somebody else, and didn't even own up to their mistake. People there are pretentious, fake nice and not as knowledgeable as other dispensaries. Their points system sucks, their product is overpriced, especially when they add the tax, which other dispensaries already include in the total price.

Used to be my go to. Have been overcharged twice and been sold bad product once. Never heard back from them. When I followed up, they were passive aggressive and acted like I was a burden. Eventually they offered me a $15 credit for the last overcharge, but nothing else has been rectified. Rude managers and district leaders, but associates are usually really nice.

Clean, organized, and efficient

Best medical dispensary In the suburbs. They have there stuff together and always does. Never had I had a problem with them. They are clean the staff are amazingly knowledgeable and extremely friendly and very welcoming. Many of the other dispensaries especially in st Charles is a train wreck. Verikilfe A. Heights is the best among all of them in the suburbs. Anyone wishing to drive the time will get 10 points every visit and 5 points for every check in so 25 points is $10 off and also disability discounts every purchase. Well worth the money 25 minute trip second visit I get $10 off on top of social security discounts THIS PLACE IS A 10 out of 10!!!!

Every time I walk in here, they make me feel like I am appreciated and welcome. I have felt isolated at other dispensaries and this one truly does a fantastic job of making you feel like you are comfortable and make sure that you get what you need. I have been to many other dispensaries, but this one is by far the most welcoming and has the most pleasing atmosphere. They are also handling the COVID-19 problem very well. As someone who is at a high risk, I feel no risk going in here.

I've been visiting here since January. Reason I switched was Rec became legal on 1/1/20. I switched to a medical only location. Last year I was able to buy 1 oz. @ $250. Now I have to but 8 single 1/8 oz @ $60 each totaling $480 minimum. An increase in price of approximately 50%. That is totally unacceptable. Fixed incomes increased 0%. Now people will be forced out of the market altogether. Sad to say I'll be the 1st to go. It is a shame that every time government gets involved mismanagement is inevitable. Greed has overtaken this industry. Current developments are very disappointing.

I gotta be honest...this place has gone completely downhill, which sucks because they have one of the nicest staffs in the industry. However, now they have raised the price by $5 on everything on the menu for medical side, $70 dollar cartridges and 80$ concentrates...goodbye . Deerfield here I come. Not to mention since allowing recreational people in covid safety has gone completely out the window. Multiple times I've seen 20-30 people waiting on rec side at a time basically on top of each other while the medical side is no better. They also recently changed the rewards program to benefit literally nobody. Instead of earning mileage for traveling here and being loyal, you now earn nothing. You earn a measly $5 for every $200 spent, that's terrible taking it new age gives you 20$ for 400 spent...2/1 on the program. Their menu is complete garbage as well now. Honestly if it wasn't for basically quinn, tati, Dina and the one other dude who always works the door I wouldn't even come back to cash out my bonus points. Disappointing. Changing to Deerfield tomorrow

worst dispensary I have ever ever been to they can't get a pre order EVER. I have never had a good experience. the staff is always rude to you and when they messed up my pre order that my care giver picked up they tried to blame it on us. when they are the ones who picked the wrong items for my order. my caregiver didn't know what I had ordered as I had just asked him to pick it up for me on his way home. not only was it made out like it was our fault I ended up losing $300 because obviously they can't refund it due to the laws. however they could have gave me some kind of credit for their mistake.

great service and very helpful!

The people are great!

Sometimes I feel rushed, especially since this covid thing started. Otherwise, nice people and good selection of products.

staff is great, friendly. fast.

Been here since day one of getting my medicinal card. the staff is great especially Mike and Sam which both are the best people in the world about weed. they make you feel comfortable and they give you the most for your money. only problem with this location is they are not stocked up enough with Cresco Shorties.

Staff is very friendly and knowledgeable. They are always happy to make suggestions or just talk about random shit with me. Good times are had at this store. :)