The process for me, being a medical card holder is phenomenal. I was ushered in first before Rec and I had ordered before hand. I love pre order. I do strongly dislike the location in Ottawa. I wish or hope one day you can build a stand alone building with ample space to wait outside. Thank you!
Wonderfully helpful staff. Compassionate & consultative style vs. transactional and cold like other dispensaries I've been to. I am very grateful for all they do to support our patient community.
The staff and everyone was very friendly, the process was smooth. I like the fact that you can pre order and there are separate registers for Medical and recreational. All in all dispensary is well organized and the people have always been professional and very knowledgeable. The only thing that didn’t make sense to me was the Belly points and how they are distributed. I was asked if I would like to use 35 Belly points for 15 dollars off. Well I got 6 dollars off, when I was asked why I was told it is because they combine the belly point “rewards” discount with disability discount. So since I was getting the 9 dollar discount for being disabled they didn’t honor the 15 off for the rewards points I earned. Instead of taking 15 additional dollars off the purchase because of the points I earned through visits, they took 6 off and added it to the 9 dollar discount for persons with disabilities. I understood the math and how it was “explained”, but it didn’t make much sense and am curious as to whom came up with that idea. But overall the dispensary and people are cool, their rewards system has some things to be worked out.
Been going here since opened and have never had a bad experience.. the staff is knowledgeable friendly and very helpful .. they’re always happy and they enjoy getting to know you personally... and huge thanks to Anna head manager and Sara who are always eager to learn and grow very fine establishment
The employees are all very nice & try to help in any way they can & looks like they are trying to keep the at least 6 foot distance from person to person. I purchased the strawberry ghost shake(7grams) & it was $80 a quarter I feel that is very expensive for just Shake but it is what it is I guess....
Love this location! They made everything so easy and explained everything to me. They answered all my stupid questions too. Being a medical card user and having no prior experience with marijuana, they helped me out alot!
Really friendly staff and the line was super fast! Tons of people available to answer questions. Cash only but they have several ATMs on site. Everyone in line was talking about how long they had waited at Sunnyside in Rockford. This place is way better 😁
