NETA - Northampton (Rec)

I haven't had a bad experience here. The people that work at this location are all really nice and knowledgeable. I don't understand how people can complain about the quality, I have had nothing but great quality bud from NETA. Also, the price complaints? Get a vaporizer folks, you'll need less bud for the same results. My only complaints are the parking (not much of it) and the wait times can be long (not really NETA's fault). Also, when they first opened they were carrying Durban Poison regularly but now it's almost never on the menu, it's just kind of a tease to me because I love the strain!

Had a great experience here on 3/10/18. Staff was extremely attentive and polite. They even went above and beyond by jumpstarting my car when the battery died. Also got the most potent flower I've ever had, 35% TAC!!!

I highly enjoy being able to make the choice of counter service where I can talk and discuss with like minded well trained individuals, or have a seat and relax while my medications are taken care of for me. My only request would be PACKS of pre-rolleds. Currently a patient pays $8.00 for one mini pre rolled. A PACK of six mini pre rolleds at a discount price of $40.00 would be greatly appreciated and appealing to those of us that don't perfer to smoke bud flower. Bud flower prices have better deals the more quantity one purchases. I feel the same option should be given to the pre rolled options as well.

They sold out their patients to dispense needed medicine to recreational users. For the very first time I am unable to acquire what I have used for months. So very disappointed. Almost former patient.

Very nice shop, I visited the Northampton location. Definitely a plus that you guys do that new patient/renewal deal, that's great for sure. Flowers are good, the quality is very consistent. My only gripe about the flowers is that they are usually too dry, and I have to add some moisture back. (Oh well, not a big deal) The shatter and wax are decent but I've had waaay better. Not even flavor in the shatter. The kief is very good. The Apex distillate carts are absolutely absurdly priced. $70 for a half gram cartridge? C'mon NETA, you can do better. They should be around $40 for 500ml and like $70-75 tops for the 1000ml. I can't believe patients have no problem paying those prices!!!!!! Friendly staff, some are more knowledgeable than others. Will go back

Drove from NYC, waited 2 hours in line and could only to 1/8th of an ounce? This kind of customer service treatment? I will never go back.

Strains are old phenos losing quality by the cut. Terp-less/dry and harsh to smoke. The store is boring with little to look at. Way better places to go in MA. Rec or Med.

Ive been here a ton of times mainly because its the only dispensary within 100 miles of me, and I am extremely disappointed. First off you cant even get really what you want because they never have enough. I asked if prices were going to drop with recreational coming into play and they said they weren't (which is bullshit). To be honest I find better quality and better variety on the street than what I get from them, and the streets cheaper too. Service is great, everyone seems to be happy, but for what you want to be step your damn game up.

This is a bit of a two part review. As a recreational customer, I have been here twice since they opened. My first impression: I was one of the first people in line on opening day. Got there at 6am and was maybe 30th in line tops. It was very cold and raining and NETA personnel were out going up and down the line all morning offering coffee, cocoa, and pastries to everyone waiting. They also were often communicating updates on the opening time as well as procedures they had to go through that could potentially delay that opening. Upon opening, the line moved at a pretty reasonable pace and spirits were high the whole time. Entering the establishment was almost breathtaking. The interior design and decor are very modern and an honestly beautiful aesthetic. It feels very modern, almost futuristic. Very sleek and professional. I was immediately seen by a member of the team who was incredibly helpful in answering my questions. I have never used a vape pen of any kind before and wanted to hear the pros and cons between brands as well as how to use, charge, and refill the device. It was a very comforting atmosphere all around. I decided on my vape (I got the red Rubi, but it was a toss up between that and the Apex) and was on my way. The whole in-store process was maybe 10 total minutes. The second time I went was just this past Monday (Dec 3, 2018). This time I went a little later in the morning than on opening day, around 10am, and was incredibly surprised to find there was no line what-so-ever. Got to the store, gave my ID to the people at the door, and once again was in and out of the store in a matter of minutes. This time was a trip to grab some flower. I grabbed the Jack Frost which, being honest, smelled absolutely amazing (props to whoever bred and grew that beauty). Once again, everyone was warm, welcoming, and happy as could be. I'm a big fan of this place and look forward to many more future visits. A quick For What It's Worth: The prices currently are definitely high, but this was the same on the West Coast in their first few years. Once the supply outweighs the demand we'll be seeing inexpensive top shelf weed and that'll take less time than it took for the CCC to get these shops open in the first place ;)

Sure wish you guys would answer your phone.

I have been to various dispensaries in Mass, but NETA is by far the best all-around. The first time I went, I was approached my a patient advocate and I accepted her help. She went through every product and helped me decided which ones would suit my medical needs. I purchased two kinds of flower and one vape pen. The quality of the bud was excellent, and the different strains were true to their description. I have visited NETA at least six times now, and every experience has been pleasant, and the people who work there are also extremely friendly. They also have a great first time patient deal ($200!), along with other great sales. The last time I went, the place was packed, and it held up the process... I had to wait about 10 min for my product. But it's worth it!!!!! (and really, 10 min is nothing, all things considered).

ok,let me start this off by saying it's 4am and I just took a dab. The sweettooth shatter......is that mind bomb!I smoke heavy too..picked up some banner and a goo pre roll took advantage of the new patient discount :). Staff was more than friendly. I honestly felt like I was waiting at a consession at Disney, real talk. overly polite which is nice for a change. when you walk Into a establishment and every single person in the building has a smile from ear to ear that general sense of well being sets in and it's great. having suffering from high anxiety while trying to ween off of my meds;I couldn't have asked for anything else.i forget the bud tenders name I delta with...wonder why....lol but overly helpful. I do see the small popcorn bud flower issue everyone talks about. I am not sure what to think of that. maybe one day will get that answer lol but overall Neta. in short. Dope.

Great experience for my very first trip to a dispensary. Staff was very friendly and knowledgeable and they had a great selection. Will definitely be visiting them again very soon.

Is wonderful this place the staff i loved

Absolutely awesome. Super helpful staff, constantly stocked with good stuff. My favorite place ever!

NETA is a wonderful place with kind and caring people who sincerely want to help you ! I have a complicated medical condition and have ,the two times I have needed advise , been treated with respect and compassion. The Bud Masters are knowledgeable and open about their own personal issues and struggles , I find this open honest attitude refreshing ! Thank you NETA !

For the fourth time since becoming a patient, I have found seeds in my allegedly "unfertilized" flower. This time it was in a nug of GSC from batch #GSC-180319-142. It was purchased a while ago so it's likely that this batch sold out already, but the growers should be aware. I have found MATURE seeds in nugs of Facewreck and Buddha's sister in the past. I am so thankful that we have so many other options in our corner of western mass at this point because I feel cheated being asked to pay full-price for product they MUST know to be (and I'm being VERY generous with my words here) a little below optimal quality.

Being my first time I was very nervous .However I was promptly greeted,and all my questions were answered.The staff is extremely knowledgable,and friendly.The inside is super clean,relaxed,and state of the art.Not at all what I expected.This will be my dispensary of choice from now on!!

I think it’s in a pretty good location could use more parking tho

The products they sell are top notch. So overall, you can't go wrong getting marijuana from them. The wait in line was more than an hour during the middle of the day on a Friday, which isn't anyone's fault, since the demand is so high and they are working as fast as they can. But it's cold up there in the winter, so dress warmly. I'd hate to show up on a weekend day. One problematic issue is that they are overcharging for their product and obviously turning a huge profit doing so. When you do finally manage to get inside after waiting forever in line, you'll notice how slick everything is, how nicely the store is designed, and you know the owner is living on easy street. A lot of money went into the design. Also, the packaging for much of the merchandise is unnecessarily fancy; again, there's no need to make shiny boxes and containers with pretty logos. Just package good product and lower the prices some. We The prices are outrageous. The second problem is with parking. It's almost impossible to park anywhere near the dispensary. NETA made a huge mistake in opening the business in the location they did. It backs up traffic, it bothers neighbors, it requires cops to block streets and stand around all day (soaking up taxpayer money, probably causing the price of the product to be raised to pay for the cops), it makes trying to find a place to park a nightmare. I drove all the way up from NJ (where Big Brother still demonizes weed as if it's a nuclear weapon) and after a five-hour drive did not appreciate having to circle the block numerous times and then finally park next to a sign that said "Please don't park here unless you're a resident," simply because I couldn't find anywhere else within a mile to park. In a nutshell: They sell fantastic product, they overcharge like you wouldn't believe, it's in a horrible location, and the wait is outrageous. But if you're like me and can't find good weed anywhere else, then just grin and bear it, because the merchandise is worth it.

The quality of the product is decent, but nowhere near good enough to merit how much they charge. The service is awful. Theyll just replace your stuff if they run out and, instead of offering to replace it and let you choose like theyre supposed to, they just go ahead and do it with whatever they feel like and then get angry if you complain about it. They also have false values on alot of their product, and ive heard stories of peoples purchases being "pinched". And if you call them to ask why you have recieved less product than you should, even with proof, they generally seem to just hang up. The atmosphere is nice. The shop is aesthetically pleasing and obviously it smells great. Go to INSA Easthampton.

MEDICAL Patients beware. They’re off the tracks here folks. Definitely not saving their inventory for medical patients as promised and it’s not fair to those whom rely on specific items. It’s a shame honestly. Before the started selling to Adult Use customers, they used to offer advise, or opinions but now it’s like they’re just robots bagging up products and collecting money. Sad to see they’ve sold out to a bigger nationally recognized company as well. The service is only going down from here and it bums me and a lot of other people out!

The flower for sale for adult use is old, dry and the buds are tiny. I say this knowing full well what I have previously seen from the medical counter. Specifically then nugs are consistently just pebbles. Sad really. The storefront is decent, modern and bright but no smell jars, no viewing area, just a continuous procession due to lines. The staff is actually the best part. Very knowledgible about strains and product specifics. As more shops open, the shortcomings of Neta become more apparent with each visit. Try somewhere else first, and only come here if you reserve ahead...

I didn’t appreciate the way I was treated when I asked a couple of questions. Very unhelpful staff completely lacking in personality. Sorry looking silly does not give you personality. I was herded when there was almost no one there to heard. The store looks nice though and seemed clean though. NETA is not the only shop around and will soon not be the only store in town. Gotta do better.