Nirvana Center - Prescott Valley

I have been on the phone for almost an hour to get a delivery at my home. I’m a card carrier for medicinal uses. I have no other close resources. I’ve been with this dispensary since inception. They do not know how to deal with telephone volume. As someone who cannot drive, I am extremely distressed. Doubt you will highlight this review; I tried.

This was my first experience using my card at an actual dispensary. I had used a local delivery service which was convenient but the meds were mediocre at best. From my first telephone contact with M'Lynn to actually being shown the meds by Jay and Boone, I had a totally remarkable experience. I am a combat veteran with nerve damage throughout my body. I simply told them that I didn't want to take opiate painkillers anymore and I was presented with many different options and ended up walking out with 2 strains and some great edibles. The location is very convenient yet still totally discreet. I will be returning and will suggest this dispensary to all the other vets I know who are in the same position I am. Thank you, Yavapai Herbal. Justin

ATTENTION NIRVANA STOP selling medicine that is not labeled properly. The reason Leafly has put together a list of genetics is so patients can find a strain that works best for their ailments. By making up names for shitty strains you can't identify makes you a black market Street dealer. You need to take more pride in your business and the reason for doing what you do. You have had quality medicine in the past that was easy to decide what works best. Step up your game and lable shit correct or just tell people you don't know what it is. Shame on you guys..

I've been to this shop numerous times since it opened. It's always been great... until now. Many of the edible items on the menu were out of stock. Since that's all I can use, it was a big disappointment. The person who waited on me was not particularly helpful. She acted like a know-it-all, but didn't know her products very well. She also didn't have any idea when they'd get new stock in, and was indifferent during the entire transaction. For the first time ever, I didn't tip. I can't recommend this place anymore.

Yep, attitude from security guard. Instead of shopping here I left Thx to security guard and headed to Jars in New River. Good riddance Nirvana.

Didn't like finding out after a lot of run around that the rewards points system was changed and I seem to have lost several hundred of my points. now it's only one point for every $20 spent, why even have a points system at all with a policy like that? Thank you for the seeds I pulled out of my eighth of "top shelf", blue dream I am using them to grow my own so I never have to spend another dollar at your greedy dispensary. It's obvious you have lowered the bar on TOP SHELF flower but not the price.

first time there. the security guard was the nicest person there. the others were cold and non communicable.I informed the first bud tender it was my first time and got a short " what would you like? " like I knew all the products that they have being my first time. I had to ask for their names when introducing to them. first was DeAndre who for some unknown reason passed me off to Lee after getting me a 1/2 oz of girl scout cookies. the product looks like dried out peas. when I got home the product is so dry that it turns to powder when crushing up(harvest date 3-3-21) today's date 5-28-21. then I got 1gr. of crystalline no information on THC % on either product. spending 190.00 in a trip and getting poor service and quality on my first time has really left a bad taste in my mouth for this place. no specials or point system was ever explained to me. if they even have any. didn't feel like a customer but more like they was doing me a favor by taking my money. 24 miles one way for that kind of service and product I'm probably better trying the one in Prescott next time. now I need to try and moisturize these popcorn flower I got, to make a smoother smokable version.

Wouldn’t recommend

Jacob G was the main problem . I asked about a strain and he tells me he only smokes top shelf from grow science. very helpful Jacob G. no mask and very unprofessional . teach these workers some customer service skills .

Worst dispensary ever! Never honor their deals and got rid of any discounts for medical patients. The manager is rude and unprofessional. Save your money and go to swc or anywhere else other than here! Their service and quality have gone down the crapper and they don't care about medical patients 1 bit.

They don’t answer their phone and they lie about thc level. Basket on shelf says one thing. They label on product says another.

This place sucks. They lie like crazy about their deals they advertise online. You see a deal online and when you get there it’s not valid without additional stipulations not advertised online. Can’t wait until they get a competitor nearby.

Always my favorite spot to visit! Even though I moved away north to flagstaff, I still enojoy my visits to Yavapai... way too much!!! Almostphere is great... Love the Smells! and as ALWAYS... The produce is always fresh and sticky ;-) Now I am just waiting for YHS to add $10 shake grams to the menu like other spots up north an down south.

Bullshit charge me $56 for an eighth get home weighed out 3 g I’m good

Used to be a really great place to go with good prices, but now a days the prices are outrageous. And don't expect to spend any less than +40 minutes here on any given day. Not to mention that the points system is a joke now, $1000 worth of points get you 1 eighth...

After being overcharged on tax, received no apology or my refund. Instead, manager Stevie said she didn’t care. Really!? Are you able to do your job as manager or just give poor customer service? Glad I go to Phoenix frequently and don’t have to visit Nirvana. They just take your money, they don’t care.

I have called your stores in Prescott Valley/Cottonwood for over a month now, checking the availability on your medical grade gummies, and you're still out. What's going on? I feel that im getting the run around. Your employees seem to be frustrated and embarrassed not only in Prescott Valley but also in Cottonwood The price we have to pay for our medical cards is expensive enough, then only offered recreational grade. I rely on your store for my medicine needs because i can not drive, and i feel like I have to give up on you and go somewhere else. Feeling discouraged,disappointed, aniexty.

It is the most dysfunctional dispensary I have experienced! Product is abysmal, never high thc unless it for a discontinued herb & dry like sawdust. competition destroys Nirvana with product and highly desired product. Obviously I live very close to Nirvana but am beginning to justify the distance to SWC!!

Very good selection and a few bud tenders actually know their stuff and a few act like they know waaaaay more than they do. As a veteran smoker for over 35 years i do NOT need to be patronized by a kid who really didnt know shit.

Nice Dispensary - I choose this one over Chino Valley &/or Prescott due to the quality of the buds.

great location right off the hwy.

I live in Phoenix now but come here every time I am in town.

will not be getting flower here anymore. prices literally doubled within a two week time frame and points/daily deals changed without notice. I'd rather drive to another city and stock up then put up with this.

Ripped Off-the bud tenders don't know there own deals and screw you out of offers. Managers don't call you back when they say they will. This location doesn't give a shit because it's the only one in the area. Theives.