2318 Reviews of Cookies - Tempe
4.5(2,318)
4.5
Quality
4.4
Service
4.5
Atmosphere
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September 28, 2020
No doubt they have kind and caring staff and I’ve spent over 3000$ here but there have been too many f-ups I’ve had mistakes on giving me 2 grams of wax when I ordered one I walked into nirvana and had a phone order they asked for my name and not even my med card I got home and it wasn’t my name they allotted someone else and gave me a receipt with the wrong patent name and there home brand wax lotus has been getting worse and worse over time 6 months ago if you would have asked me what dispensary was my favorite I would’ve told you Nirvana Center unfortunately now it’s just not the same I DO NOT RECOMMEND NIRVANA CENTER AT ALL
I say it's like a upscale trap house, they got cookies, just no ingredients to make the MF bwahahahahaha.
Employees have ZERO knowledge of deals and store information.
Was also extremely shorted on concentrates. I purchased two individual grams of wax. After weighing each of them, one was .23 grams, the other was .11
Both of those were labeled as 1.0 grams.
Do NOT buy wax from them unless you have a scale to weigh it yourself. They are skimping their products
April 18, 2021
I am absolutely appalled at the lack of care fore medical patients I use theses things and medicine to be able to function and to just lump everyone together with all the other Yahoo’s who only wanna use this for fun is completely in acceptable.
January 6, 2021
Look at those prices go! As a 3x weekly customer, Will be getting my flower elsewhere from now on. Also, the reward program sucks. Spend $1000, get $10.
March 10, 2021
Used to be my go to dispo, had the best deals in all the valley atleast a bogo everyday of the week, used to be tax included, seems like after rec prop 207 everyone forgot about the medical patients, sad especially for those that count cannabis as there main medication
March 10, 2020
Stems stems and more stems , then the bud tender says what’s wrong with that ? Sorry but I don’t like tiny specks of weed on a toothpick I WOULD NOT recommend going here . IMHO they’re selling scraps at premium
worst place ever will nerve be back. Ftp specials changed to bogo 50 percent off because of the virus??? you guys haven't lost a dint during this. so what hardship are you taking about. then called to speak to a manager was told their busy but i just left and the store was empty. Worst place ever hope you go out of business.
August 5, 2020
don't you love it when you wait a week to go take advantage of a special deal. you wake up early and pre-order everything so it doesn't sell out before you get there. you get a confirmation text yep we got your order ready and waiting. you get in your car drive for 20 mins get to the store and wait what is this you are telling me you messed up filling my order and I don't get the special I've been waiting a week for. well if you do love it this is the store for you buddy.
December 9, 2021
Nirvana is literally the only Dispensary in AZ that makes Veterans and Medical patience wait with recreational. You would not even exist with out your Medical patients paving the way for your existence with our revenue and loyalty to the medicine. Very disappointing, not to mention your freedom to smoke wouldn’t exist without Veterans. I’m in pain or I wouldn’t even have waited over 45 minutes to get helped. Pretty sad and definitely disappointing!!! Recreational vets high for fun. We the injured and veterans depend on the medicine for our healing!!! I will not come back!!!
No cookies at the cookie store just doesn’t make sense.
Everything is rec prices even if you have a med card, such disrespect with how long they been open and they haven’t fixed that yet. Go in with knowing what you want otherwise you’ll have to guess what they have, not much is in view because of marketing. Only going back if they have a good deal going on.
Terrible service and can’t accommodate
Unfortunate circumstances when it comes to customers. Used to love the Nirvana location that used to accompany this building. The company cookies is definitely ruin the location and convenience will go out of my way not to ever come here again again.
another greedy dispensary raising there prices like they didnt make enough money last year will not be shopping here anymore they dont care about affordable medicine for there patience only GREED
December 18, 2020
I placed an online order, never received a confirmation. Went to pick it up three hours after I ordered...Only to be told they were out of what I ordered. I thought online orders were supposed to be pre-packed not packed when the person gets there. They were apologetic, but apologies are not a substitute for doing your job properly.
So because Nirvana Center Tempe does not seem to care about the quality of their work. I will no longer support them in any way...get your SH*T Together!
This is the second time this place has told me what I ordered online was out of stock. Please do yourself a favor and stay away from this very disorganized dispensary! Worst in the east valley.
March 27, 2021
After being a regular customer, was just presented with a budtender who repeatedly listed wrong prices, informed me they were "trying to have things removed from Leafly", while the menu read "updated 10 minutes ago", then refused to sell me the stock that they had either because he couldn't understand what I was pointing at, or because he was deliberately ignoring a stack of boxes he had just told me they didn't have.
December 24, 2019
The service was great i dont remember my budtenders name but she was very helpful and cool. The herb they offered for the ftp isnt very good i dont think ill be back by this location but the staff was really cool
I placed my order an hour ago and they haven’t even confirmed nor started packing it and they’re not even busy! I went in and they’re not busy at all!
July 26, 2023
If youbwant to be treated like your lucky to spend your hard earned money go here they treat you like shit and let the security talk to you like your buying drugs its crazy natures wonderbis 10000 times better
July 28, 2023
Service is trash. Placed an online order and when I came in they tried to give me 1 out of the 4 1/8ths I ordered and the other 3 were garbage. Employees lack basic common knowledge and courtesy.
Employees are rude, racist and homophobic. And to make it worse no one cares. This place has really gone downhill.
December 16, 2021
I am EXTREMELY dissatisfied with my last visit and because of this I will NEVER spend a dime at ANY Nirvana center. This sucks because I liked this location. 2 days ago I went in for a cart deal but all stock was sold. I ended up buying 2 get 1 deal of "Pharm" carts. The budtender seemed to make a point of telling me to keep my receipt in case one of the carts were defective I could bring it back. Of course I end up with a bad cart. I bring it back WITH my receipt but since I didn't save the packaging they wouldn't HONOR what the budtender told me. The receipt says you have so many days. I came back 2 days later..... WHY would a company be so trivial to LOSE a customer over maybe $15???? I am utterly DISAPPOINTED!!!!
July 2, 2023
That’s just the way the cookie crumble’s