Higher Love - Ironwood (REC)

Granted the place opened only a few weeks ago. Wait times are at least 45 min and can be up to 2 hours. Pre ordering is not an option. Lots of people open the door to a tightly packed waiting room and immediately leave. The products they show on their website are not the products they have in store, the waiting room does not have a list of what products are available so once you get into the bud room it takes a long time to find out what they have that matches what you are looking for. Flower is not prepackaged so they have to weigh out every item and label the container. Very poorly run dispensary, a major exercise in frustration, wasting time and disappointment. I would not recommend this place.

Early am was packed. I used the express lane so I did not have to wait. New business In town they were just learning there building. Great people. To get picky I’m not fond of having to stand outside facing the highway to pick up a order. A little more private would be great

Nice staff and pretty good products. The wait time and prices could improve. Avg ounce is 100 in Michigan. Carts 10 for 100 and trats 8 for 100. If wait time and prices were avg for Michigan...I'd give this place 5 stars and just come here caz the staff is so cool.

No BS... my husband and I have been going here since the dispensary opened up. Not just once a week... sometimes multiple times. The point is that I've been here too many times to count and I have NEVER had an issue with any of the employees or any of the products they've had. Picked up a curbside order yesterday - always makes my day to see the OG's who have been there since Day 1. If any of ya'll have have the opportunity to have Thomas as your budtender you'll leave Higher Love satisfied. We always appreciate his knowledge, suggestions and the phenomenal customer service he ALWAYS provides.

Stop here all the time and no matter if it's a wait or in and out I'm always very happy. They out of one cart I loved so I went to rize for that cart.first time ever there and most likely the last.very UNorganized. Higher love has it down you can't get better service anywhere like that. There very busy and there pot team moves like clockwork. There #1 in my book

I have made a handful of purchases from this location. I would say that my very first purchase was the best. If you have time I recommend getting to the dispensary right when they open, and going inside and speaking to their bud tender. You might want to do an online order and, ignorantly unfortunately, you might assume that the best flower is going to be the most expensive one. Sadly that’s not the case here. You need to take your time and truly look at the different flowers. I’ve only been satisfied honestly one time with the flower purchased from their location. They’re concentrates are decent, their carts are decent, and their flower if you find the right one, you’ll be satisfied. Don’t go for the most expensive as it has tanked 3 to 4 times for me.

Always a great experience!! Staff is very friendly and helpful. Thank you!

*This is specifically regarding pickup/curbside. I've had a lot of snags since the February opening but things have improved. Even if they seem exasperated when you remind them, TELL them every time when you give them your ID if you have a tribal/military/etc discount. It's a lot easier than having them go back and resettle your tab, and it stings to think of how many times mine wasn't applied before I realized. 10% is a lot. Things have gone far smoother since they brought Rob in doing pickup. He's got a great attitude, he knows what he's doing, and so far he's the only employee I've seen treat this like a business. He was also incredibly patient and went out of his way to sort out my order on a sweltering, crazy busy day. The only time my orders are consistently right is when he processes them, so I hate to do it to the guy but if you want the same ask for him. To the owners/managers: Please hire more employees like Rob or at least some more adults with common sense. Don't lose him to your competitors when they come to town, either. Your local community wants to shop there and support your business just as much as travellers do. Help us support you.

Good products and friendly staff. Ij ust can't justify the prices up north. I would like to see comparable pricing to keep me coming. On average you can get a oz of weed now in Mich for 80 to 100 bucks. Some places offer 2 ozs for 90! Or specials like 12 carts for 100. Like real buds and primo carts. I'd stay and pay more...keep it local..but Ironwood Higher love is one of the busiest stores I have ever been 2. I'd like to see that reflect to the customer.

We did curb side pick up and Jack is awesome. Very friendly.

From top to bottom a class operation. Top quality products, excellent customer service, and reasonable prices. Having been to a lot of dispensaries across the country I can honestly say Higher Love Ironwood is my favorite. The building itself reminds me of my first house. It’s a funky little place that could use a little attention but that’s alright, sometimes I kind of want to bring my hammer and fix some things up because I always enjoy my experience there and they always make me feel welcome and at home. Forget for a moment that Higher Love Ironwood Michigan indeed may have once been a literal home, it’s part of it charm. I feel at ease every time I walk through the door. Any sap can erect a giant building and fill it with junk and it will probably sell and be profitable if there is a demand for the product they carry….What you can’t buy or replace are the people and the experience. The staff are from top to bottom class acts and fun people to be around. They’re passionate about what they do and it shows, every time I’ve had questions or concerns they’re right there with the answers. The staff always makes it fun and easy and a lot of them have been there from day one, although the new faces have been great as well. Not sure you can package, or distribute, or quantify, exactly what makes this place such a great experience every time, but I love it and always get excited to come back again. Special mention to PJ from my last visit. She was great and asked me to write a review. It was long overdue anyways, but today I felt inspired. She made me aware of the points program and saved me a ton of dough which is always a great thing in a tough economy. PJ I hope the review helps. I’ll always be proud to call Higher Love Ironwood my home dispensary.

Things went very smoothly..I did online ordering..no wait . No hassle .. went great

I did a pickup and it was super quick and super simple. When I say super quick I mean I placed my order and within 10 minutes it was ready for pick up. Didn't have to wait long at all for a worker to come out and take my money and ID and she was just as quick to bring it back plus gave me a promotional item. I have never had a bad experience with Higher Love and I recommend them to everyone.

I have been shopping at Higher Love since it opened! ( and Im so glad you opened) Today was my second time trying out the online services. Jack was the young man assisting me today. Jack did an amazing job! He was very helpful with my order and explaining some of the processes and procedures. The whole time he had a great smile on his face which surprised me it is a miserable day in the UP raining and snowing. He didn’t let the weather bother him despite having to make several trips out into it! I really liked working with Jack he was friendly helpful and had a great smile the whole time. This guy is “ The real deal” when it comes to customer service!!!

I accidentally got charged for waaay less than I purchased, I brought it up to them, they charged for the rest and showered me in free extras! Awesome people, awesome place. Honesty pays people!

Thomas was amazing with my curbside order (and so was everyone else helping others). Staff is exceptional, you won’t be disappointed in the product. Highly recommended!

Awesome crew. Everyone is helpful and kind. I have been here multiple times and would recommend friends.

I wish they would get their stuff together because I ordered yesterday and I picked up today and then they told me that one thing I ordered wasn't available but if my order was ready why wasn't it in the bag and why did I have to get something else. So they need to be better at pick up orders.

Friendly staff member. My dog even got cookies.

Everything is always great here ** it’s just cold waiting outside ** not a long wait though today 😊 Don’t forget to tip your budtender

Friendly service

This is my fifth visit to Ironwood, four times using their preorder and pickup service. Everything has always gone smoothly. This particular time was no exception. The person who tool care of me was great and added a promotional item I was not aware of (order 09483), My only real criticism is that their facility is too small, but they are addressing this by building a larger facility right next door!

Always a great experience at Higher Love!

Very polite service. Everything done professionally and they make you feel at home. Got exactly what I asked for