Nirvana Center - West Phoenix

I have been very disappointed with this Nirvana Center. I have been at this location to purchase the 7 for $100 Lotus shatter deal that they send emails and texts about, advertise on their website, and even have on their tv's when you walk in. I completely wasted my time and dont think ill be coming back after going twice for this deal on 2 seperate occasions and they can NOT do this deal that they have advertised because they don't have the product or "its not a deal of the day" when it clearly states it is. It is very frustrating that the staff doesn't know their current specials and they advertise but dont have the products especially when I'm driving 30 minutes to go to this Nirvana.

The absolute worst dispensary on Maricopa County. This specific location but Nirvana in general has no clue wtf they're doing. horrible service, slow and stupid the lot of them. Especially the managers, (definitely not a job requirement to have people skills.) rude, ignorant to their own processes - couldn't put together an articulate sentence as to why proces are jumping but product still sucks as bad as it does. They're concern is not your patient needs it's their bottome line. If you aren't a real patient & don't care about quality this place is for you, anyone who actually needs good medicine and help with it - avoid this place at all costs!! If Leafly didn't make you put at least one star this $h!t hole would have gotten a dead 0! Y'all need to grow up!

lazy people worst place waited there an hour

I came 30 mins away for my order leafy and they only had 1 item gummies $8 I'm pissed no text or call I WOULDN'T HAVE CAME UGH

At this center they made my account go over my allotment, and did not want to correct it. Trying to blame it on me and that was my first and last visit to them. I know that this place was the only dispensary that I went to that day because I had to get a ride. So they made me be out of medication.

Make sure you look at what you’re getting when purchasing the $20 8ths my medicine was BROWN and full of stems and even had seeds. It was literally Reggie smelled like it tasted like it burned my throat and gave me a headache I’m extremely disappointed that they even grew and sold this trash if I could post the pic I would be there’s no option to do so.

Trash. Glad y’all are out of Glendale. Wasted a drive and 35 min wait to see that y’all still have trash just on a different side of town. Won’t ever come back

love happy hour deals

Service so bad I didn’t bother shopping. Waited 20 min for service yet somehow they couldn’t figure out to serve their lobby. Was the second one in, watched 4 people go, wondered why - they never checked me in properly. Watched the line continue to move with no hope of seeing the bud or smoking anything from them tonight. Honestly glad to not have spent money with them, even if I’m dry. Do business better or at least don’t be a dick to the chick with a grand burning a hole in my pocket and some creative ways to spend it. Never fucking again.

This visit took me 45 minutes at least, I was in the store and seen 3 people allowed to cut lines and get whatever they needed first after I had waited, this is not my first time experiencing this at this Nirvana location

My Dude Tomas & Joe are awesome they made my night. God bless them both

if i could give a damn 0 i would. Bought some wax and there was residue all over the lid and didn’t even look like a gram, we called and they said bring it in and they’ll see if it’s in their measures like wtf?? i know what a damn gram looks like and i know when someone is tryna cheat the system bc they want their money. plus they had deals on bogo carts and didn’t even give me the deal just taxed me in the regular price when there’s signs everywhere that there on sale. worse dispo ever!!! plus u wait hella long with rude ass employers

The wait for pre orders is fucking ridiculous whoever is in charge of this shop needs to go back to their job in the McDonald's drive thru.

Walked in to another patient wanting to pick up a mobile order, and give treats to her budtender from earlier that day. The lady at the front desk told her to give it to the budtender she’d have when she went in, and they’d deliver them. That answer wasn’t good enough and the lady caused a big scene. Security never stepped in to ask the patient to calm down. Security wasn’t there at all, just hanging around outside where nothing was happening. Other patients inside the lobby started egging the patient with the treats on and getting her to continue cussing and threatening the receptionist. Admittedly, the lady at the front desk had attitude. A lot. My gf and I felt very tentative when approaching to not get her mad at us. The loud patient kept complaining about how long the wait was, but it was honestly around 20 min. Didn’t feel long at all. My actual experience with the budtender was chill. Zack i believe was his name. Cool dude, gave some good recommendations. The manager had to walk the receptionist to her car since she had been threatened. She took this as an opportunity to walk with her pant leg up, revealing her prosthetic. Not sure what to make of this. I’m sorry you’re disabled but that doesn’t affect what comes out of your mouth. Sorry. I’m a budtender as well and things could have definitely been ran smoother here. Idk if i’ll be back. Probably because it’s the only spot for stiizy bogos. Oh well.

Dont honor posted deals

This is the worst place so far that I’ve visited on the west side! They should be embarrassed of some of the products they offer to us on a budget! Dry 💩so wrong to even sale!

***Customer Service SUCKS. NOT ORGANIZED AND NEW EMPLOYEES ARE MOODY. THEY SKIP YOU IN LINE ALWAYS LAST TIME IM HERE BS

Absolutely blown away with how awful the service was. The blueberry skunk product I got was filled more with seeds and stems then actual product. I placed my order on line (wanting blue dream which was offered on line) but then told they dont sell that)and still waiting over an hour the lady working the counter had no clue what she was doing at all. got in line to get my bad then had to wait in another line just to cash out. this place is a joke DONT WAIST YOUR TIME OR MONEY.

leafly menu is garbage. it's not alphabetized or with any sense of sorting. it's just a big mess. inconvenient as I'm not gonna spend 15 minutes scrolling through every single cartridge and shatter. next dispo please.

Vinnie was a superb budtender. you can think of Vinnie for this not being all one star!!! If he would have been the owner you guys would have had my loyalty for life. As this is the closest despencery to home. yet, I doubt I'll ever go back.. don't like feeling cheated, the whole. bait and switch game. I came in exclusively for the first time patients deal.. expecting to be able to get a vape BOGO. They were out instead of offering any sort of compensation or alternative substitute or heck even a rain check the owners told me SOL.. way too many choices in town to feel like it's a shady dealer. I don't need to feel cheated. Super disappointed with management of this dispensaries!!!!

Nirvana West Phoenix is the bomb!!! They always hook it up with the $45 half oz, shatter, and carts. Basically it’s my go-to place. Thanks Vinny and Mark for always giving me five star service.

Placed a leafly order. It clearly states there is a 20% discount on All regular priced items. I get there to pick up my order and they tell me they won't do the 20% because there's some restrictions. In the info there's NO mention whatsoever of any restrictions on the pickup order. Still won't do the 20%.. I just walked out.. The restrictions aren't the problem. Being unaware of them is the problem. If there's restrictions on your specials you should STATE CLEARLY what those restrictions are so the patient has some knowledge of that before wasting their time. Thanks for wasting my time nirvana.. Doubt I'll be back.

Miss the good old days when the tier drops were 22 for your best Shelf and Now it’s almost double that. You would get way more of you older clientele back if you weren’t trying to rip us off now. There are other places that take care of there customers. Hope this is looked at and considered when you re evaluate your pricing.

I called on some lemon diesel I had bought. I had a bad experience with it. No smell, No med feeling at all.. No one got back to me. Worst $60 half oz I ever bought...