DISPENSARY
MEDICAL & RECREATIONAL
Nirvana Center - West Phoenix
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Phoenix, AZ
4.6(3,197 reviews)
3192 Reviews of Nirvana Center - West Phoenix
4.6(3,192)
4.6
Quality
4.6
Service
4.6
Atmosphere
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Most Helpful
November 5, 2020
They had a special there 17 dollar eights for 12. LABELED PRE PACK!! But it was Shake. I received a “eight” that weighed 2.6 yes I own a scale and it’s calibrated 😭😭😂 and you took away my first time patient deal SINCE I didn’t buy deli . You guys are foul for that. Not the workers fault awesome people but the owner clearly is a peice of 💩 never felt so disrespected as a patient or human. Clearly this place shouldn’t be open worst interaction in my life. Like I told the worker FIRST AND LAST time there
November 2, 2020
The absolute worst dispensary on Maricopa County. This specific location but Nirvana in general has no clue wtf they're doing.
horrible service, slow and stupid the lot of them. Especially the managers, (definitely not a job requirement to have people skills.) rude, ignorant to their own processes - couldn't put together an articulate sentence as to why proces are jumping but product still sucks as bad as it does.
They're concern is not your patient needs it's their bottome line.
If you aren't a real patient & don't care about quality this place is for you, anyone who actually needs good medicine and help with it - avoid this place at all costs!!
If Leafly didn't make you put at least one star this $h!t hole would have gotten a dead 0!
Y'all need to grow up!
July 27, 2019
leafly menu is garbage. it's not alphabetized or with any sense of sorting. it's just a big mess. inconvenient as I'm not gonna spend 15 minutes scrolling through every single cartridge and shatter. next dispo please.
I called on some lemon diesel I had bought. I had a bad experience with it. No smell, No med feeling at all.. No one got back to me. Worst $60 half oz I ever bought...
October 8, 2020
Service so bad I didn’t bother shopping. Waited 20 min for service yet somehow they couldn’t figure out to serve their lobby. Was the second one in, watched 4 people go, wondered why - they never checked me in properly. Watched the line continue to move with no hope of seeing the bud or smoking anything from them tonight. Honestly glad to not have spent money with them, even if I’m dry. Do business better or at least don’t be a dick to the chick with a grand burning a hole in my pocket and some creative ways to spend it.
Never fucking again.
November 16, 2020
Absolutely blown away with how awful the service was. The blueberry skunk product I got was filled more with seeds and stems then actual product. I placed my order on line (wanting blue dream which was offered on line) but then told they dont sell that)and still waiting over an hour the lady working the counter had no clue what she was doing at all. got in line to get my bad then had to wait in another line just to cash out. this place is a joke DONT WAIST YOUR TIME OR MONEY.
April 22, 2021
first off rude customer service in the front
secondly I buy a whole half oz and it doesn't even get me high.i go to call they don't answer. I drove 20 miles for shitty weed and they couldn't do anything about it so I am never heading to this location again
January 3, 2020
love happy hour deals
Do Not buy the Redwood strain of flower!!!! It is all seeds, and not the kind you can plant and grow, just the kind that ruins your smoke! I just got ripped off $45. Don't do it. They would be better to quality control what they sell. TERRIBLE!!!!
July 10, 2020
I was the 2nd person in line for Father’s Day basket , Showed proof I was a father ,first to leave the store with a purchase from MUV for the 150$ basket . Was told the basket would come Monday . Never came . Tuesday you guys are now saying all winners were called .if your gonna promote something just be honest about it. Don’t know if the other 2 guys received there’s
July 1, 2020
It is hard to order in advance and still have to wait in the heat
Went in for a bogo deal and walked out paying for 2 things. After i told the budtender my situation he said he could not refund me my money. Horrible customer service and horrible staff !!
June 5, 2021
if i could give a damn 0 i would. Bought some wax and there was residue all over the lid and didn’t even look like a gram, we called and they said bring it in and they’ll see if it’s in their measures like wtf?? i know what a damn gram looks like and i know when someone is tryna cheat the system bc they want their money. plus they had deals on bogo carts and didn’t even give me the deal just taxed me in the regular price when there’s signs everywhere that there on sale. worse dispo ever!!! plus u wait hella long with rude ass employers
I told the lady with red hair in the from that I had an online order. I waited about 20 minutes to go in the back and pick up my order. I have NEVER had 100% customer service/satisfaction here.
January 19, 2021
Nirvana dispensaries are the worst in the valley. Do not waste your money or time on the dried out garbage they try to pass off as quality buds. The worst customer service as well. They never fill online orders correctly and try to get you to take whatever they decide to give you. Do not believe the good reviews on here either. They only do it for the freebies.
The wait for pre orders is fucking ridiculous whoever is in charge of this shop needs to go back to their job in the McDonald's drive thru.
February 28, 2021
Walked in to another patient wanting to pick up a mobile order, and give treats to her budtender from earlier that day. The lady at the front desk told her to give it to the budtender she’d have when she went in, and they’d deliver them. That answer wasn’t good enough and the lady caused a big scene. Security never stepped in to ask the patient to calm down. Security wasn’t there at all, just hanging around outside where nothing was happening. Other patients inside the lobby started egging the patient with the treats on and getting her to continue cussing and threatening the receptionist. Admittedly, the lady at the front desk had attitude. A lot. My gf and I felt very tentative when approaching to not get her mad at us. The loud patient kept complaining about how long the wait was, but it was honestly around 20 min. Didn’t feel long at all. My actual experience with the budtender was chill. Zack i believe was his name. Cool dude, gave some good recommendations. The manager had to walk the receptionist to her car since she had been threatened. She took this as an opportunity to walk with her pant leg up, revealing her prosthetic. Not sure what to make of this. I’m sorry you’re disabled but that doesn’t affect what comes out of your mouth. Sorry. I’m a budtender as well and things could have definitely been ran smoother here. Idk if i’ll be back. Probably because it’s the only spot for stiizy bogos. Oh well.
0 stars. Most undesirable service that any dispensary can possibly have. very unprofessional no training what so ever. no organization what so ever. Management where? better yet OWNERS WHERE YOU AT? our community needs to demand for better!! not settle for dump. humans need their meds and this here is maya.
December 3, 2019
Great fast pace customer service always quick service in and out within 20 mins
January 13, 2021
Had Gohar & Hezy both great budtenders! Helped me choose which 💣 flower to grab always very knowledgeable on their strains keeps it real honest. I respect your guys and thanks for the medication
January 8, 2021
January 7th2020: I'm really starting to like this dispensary! Quality flower!
June 18, 2019
Good tasty buds🙌🏽🙌🏽🙌🏽🔥
April 15, 2021
I like the atmosphere it was on point, then I got a vape car the label states high THC with 0% CBD, so went for them, it's Thursday. Man, I thought I was going to get lit, I got cave creek CBD lime flavor, while my old one taste like a leaf. That labeling is deceptive. Think I was trick by what is on the label. no THC taste just my old CBD pen flavor and taste. . Hate that @#$% when you expect something and you lose out and get an actual thing like a flower and a vape but aren't what they are sold as. If it's CBD or no THC it should be label as such.
August 17, 2019
Always very friendly clean and knowledgeable about their products