Nirvana Center - West Phoenix

lazy people worst place waited there an hour

Dont honor posted deals

This is the absolute worst dispensary I have ever been to. The girls at the front desk were rude no personality no customer service at all, but thats fine if the product is good. My budtender was awful, first time in he didnt break down the pricing on flower, he wasnt recommending strains or assisting me making a purchase, low energy, yelling at coworkers from across the room for no reason. Every other place has people who are excited to work in the cannabis industry but these people seemed lifeless. Purchased a $50 eighth of flower with a BOGO free eighth. Im not impressed the flower is dry, for $50?? Also alot of people in the back area if your worried about covid.

Never will come here again, not only did I wait 1 hour to be seen the staff was not as friendly and were understaffed. Their was only one person checking people in, they had about 20 check in while the express had 3. The flower was trash I was disappointed not only did it look terrible it was very leafy, And last they wouldn't save my BoGo for first timers so with that being said I will NEVER refer anyone here or go back.

I have been very disappointed with this Nirvana Center. I have been at this location to purchase the 7 for $100 Lotus shatter deal that they send emails and texts about, advertise on their website, and even have on their tv's when you walk in. I completely wasted my time and dont think ill be coming back after going twice for this deal on 2 seperate occasions and they can NOT do this deal that they have advertised because they don't have the product or "its not a deal of the day" when it clearly states it is. It is very frustrating that the staff doesn't know their current specials and they advertise but dont have the products especially when I'm driving 30 minutes to go to this Nirvana.

They were so helpful.

dont waist your time coming here they have no selection their best products are not there's, worst shatter ive ever seen , budtender is rude and condescending

It is hard to order in advance and still have to wait in the heat

Miss the good old days when the tier drops were 22 for your best Shelf and Now it’s almost double that. You would get way more of you older clientele back if you weren’t trying to rip us off now. There are other places that take care of there customers. Hope this is looked at and considered when you re evaluate your pricing.

***Customer Service SUCKS. NOT ORGANIZED AND NEW EMPLOYEES ARE MOODY. THEY SKIP YOU IN LINE ALWAYS LAST TIME IM HERE BS

The people here are very nice and know how to do their jobs but I was very disappointed when I bought some muv cartridges 500m from here. The cartridges tasted great but were only filled half way so basically spent 40 for a 250m cartridges live and let learn i will probably go back. but not to buy cartridges

The bud tenders are amazing, super friendly and are always super helpful. I always recommend this place to my friends and wont stop. Y’all new slogan should be. Good buys good vibes

This is the worst place so far that I’ve visited on the west side! They should be embarrassed of some of the products they offer to us on a budget! Dry 💩so wrong to even sale!

This was the my first time visit here and based upon my experience I would not come back. The staff needs to be trained to multitask and be able to handle the crowds. The receptionist took forever to enter my first time patient info, therefore allowing other customers to go ahead of me. As I’m sitting there, other patient came and I guess had homie hookup because they took him back almost immediately. I was shocked! I waited for over an hour, as I watched people come and go ahead of me. Not sure what the issue was but they seemed very unorganized. All I can say is the flower better be good!

I called on some lemon diesel I had bought. I had a bad experience with it. No smell, No med feeling at all.. No one got back to me. Worst $60 half oz I ever bought...

I told the lady with red hair in the from that I had an online order. I waited about 20 minutes to go in the back and pick up my order. I have NEVER had 100% customer service/satisfaction here.

The wait for pre orders is fucking ridiculous whoever is in charge of this shop needs to go back to their job in the McDonald's drive thru.

Walked in to another patient wanting to pick up a mobile order, and give treats to her budtender from earlier that day. The lady at the front desk told her to give it to the budtender she’d have when she went in, and they’d deliver them. That answer wasn’t good enough and the lady caused a big scene. Security never stepped in to ask the patient to calm down. Security wasn’t there at all, just hanging around outside where nothing was happening. Other patients inside the lobby started egging the patient with the treats on and getting her to continue cussing and threatening the receptionist. Admittedly, the lady at the front desk had attitude. A lot. My gf and I felt very tentative when approaching to not get her mad at us. The loud patient kept complaining about how long the wait was, but it was honestly around 20 min. Didn’t feel long at all. My actual experience with the budtender was chill. Zack i believe was his name. Cool dude, gave some good recommendations. The manager had to walk the receptionist to her car since she had been threatened. She took this as an opportunity to walk with her pant leg up, revealing her prosthetic. Not sure what to make of this. I’m sorry you’re disabled but that doesn’t affect what comes out of your mouth. Sorry. I’m a budtender as well and things could have definitely been ran smoother here. Idk if i’ll be back. Probably because it’s the only spot for stiizy bogos. Oh well.

I love it. Shout out to Arely F

Great customer service, genuine care and concern about your overall health. Nirvana on 75th is the place to go. I'm always coming back to this place. Thanks to Ben

This place is amazing always come here for the fire deals. Always fast and convenient, very informative and friendly staff. Close to work and always stop by on the way home. You gotta come here definitely worth the drive.

This is my first time here , so you’d think everyone would be nice and want you to come back . I came in to buy some carts , I was told well your first patient deal is bogo on a 1/8th. I said no thanks I’m here for carts and was instantly shut down with rudeness and attitude saying “you either use it or lose it “ I’d rather buy what I came here for versus have someone express their bad day on me thanks

Hey now wasss suuuupp besides them clouds we b blowing all day long .. IM CHIEF MELLIE SMOKES ALLOTT FROM THE 420 CLAN WHERE WE SMOKES TILL. WE R LUNGLESS... I AMONE WITH NATURE

I truly enjoyed my visit with Jean P today! He was remarkable! Had some ol’ conversation that made me feel as if I was talking to a friend! Thank you Jean.