Zen Leaf - Gilbert

it was a very clam relaxing environment

Went last night and bought a bunch of goldsmith. Would have been nice to be told that it should have been 20 percent off (since it was sunday) rather than the full price they charged me. don't know if I'll ever go back

Love Territory Gilbert! Best Flower & Great Deals!

the worst customer experience ever.

Your new patient ad is VERY MISLEADING!!! SHAME ON YOU!!! Good flower purchased altho again your misleading ppl with new pt false advertising.

I recently got my card and Territory is the first dispensary I’ve been to in AZ. Love this place! The location is beautiful, modern, clean and welcoming. The budtenders are great! Every single person was so patient, knowledgeable and down to earth. Oh and the specials are amazing! Great deals for great products. What a great place! You’ve got a customer for life guys- well done!

I ordered online, got a text my order was ready, called ahead to confirm. I arrive and the guy touching the door and greeting everyone “had to” take my phone to check me because my cards electronically issued (how about have me email it to u and not take my phone for germ transmittal). Not only did he take my phone but then took the guy behinds I.d. and put it on my phone! He then brought it out and directed me to an outside waiting area. The bud tender didn’t just come out with your order, they made THREE separate points of contract with the customers. First checked to see if what u ordered was what u ordered, came out and exchanged money and finally gave you your product! Really? Lastly your order isn’t actually ready to go as my order wouldn’t scan so the couldn’t ring it thru. Instead of offering a quick solution they made me wait 20 min while they screwed with the system. Then it wasn’t but 1 get 1 for 1st timer unless it’s THEIR brand. My bad for not catching that with the order but they refused to just give me the BOGO for my order EVEN after all the EXPOSURE and inconvenience of not reallllly being ready.

The staff is really nice and genuinely care about you and your wellness. I never feel rushed or like I'm just another customer. Prices aren't the cheapest out there, but the quality is well worth it. Quality meds dont come cheap! LOVE that you get rewards through them too. Highly recommend this place!

always love going to territory, if you want to try some fire, clean concentrates go in and ask about hi.klas and im telling you, you will not regret it, the budders and cured resins are bomb.Thanks Jacob and Ever and to all the great poeple at this location - Gavin

last 2 times I have received melted edibles(gummies) the product inside the packages was all melted into once piece and not easy for dosing. do you not climate control or quality check products from vendors? this is people's medicine!!!! also had a BOGO for timeless but had no 1g carts and about a 1/3 of the 500mg carts. just poor service all around.

*This review submitted to Territory. Pasted here for awareness* I have been a customer at Territory Dispensary Gilbert for a little while now and, I know times are hard regarding COVID, but I called in today for clarification on a 4.20 deal you're offering and spoke with Keena(?) who was very short and very rude to me. This used to be my go-to place for my meds and I've never before experienced such poor customer support from a dispensary. In fact, the reason this was my go-to dispensary was because of how friendly and sincere the employees have always been, with today's exception. Again, I understand times are tough and I am calling in on 4.20 (assumed to be uber-busy) but it is no excuse to me for such a poor experience. As a veteran and simply a human, I am no stranger to issues such as these (horrible customer experience) but I really do like this place and most of the employees I've been in contact with here. However, if this employee continues to serve such rude and unexpected service to your customers, its a really bad look when there are so many other options not far away. I hope you use this information to provide some guidance as I really do appreciate Territory and all it's done for me. However, today, as a result of my interaction with Keena over the phone, I will be taking my business elsewhere. Which is truly unfortunate given the fact that your institution is once again offering some of the best deals in the entire valley. But I am not simply paying for product. I am happy to pay a premium for the support and guidance I've come to appreciate from the industry. Support that was entirely absent today. I'll return again. My previous experiences were too good to simply close the door on Territory. But, I will specifically request each time I arrive not to be assisted by Keena. In my opinion, her performance today is in no way a reflection of the good nature and solid guidance I've come to know Territory for. I wasn't sure if this is the right place for this review so I will be copying it to anywhere else I can find that accepts dispensary reviews. Thank you, all (even Keena for the lesson) for your good work and continued support. I hope this day goes better for us all than it has started out.

Ive been blown away by many of the hi-klas medical products-I was able to try hi-klas cartridges which terp profile taste clean and vibrant. The flavor of each strain is balanced in my opinion, I prefer their sativa carts but indica/hybrids hit there mark! Found the rosin carts from grow science, which now is a staple in my medical relief! Territory's patient advisors are friendly, professional and educated. Thank y'all for all the education and Quality mediations. Wifi Og badder by hi-klas is amazy btw!

From the moment I walked in I was at ease ! Jacklyn was Very Nice ! Veronica was my Budtender today, VERY NICE YOUNG LADY. I with out a DOUBT be back 💯👍👍👍👍👍👍 All around this is a GREAT DISPENSARY !!

Ordered over the phone and the customer service was great. It was a lady I forget her name.

Best shop in AZ is the gilbert location. Best budtenders around.

Every time I place an online order I need to double check their work like a grade school teacher. This time, I placed an ordered for 3 quarters. My mistake for not double checking your incompetence this time because once I got home there was only 3 eights. I called about the incorrect order and Heaven just placed me on hold and forgot I was there. It’s clear this location treats their product as recreational drugs and not medicine. That’s ok, I won’t be back. Goodluck.

This has to be my all time favorite location. I literally pass 2 other location on my way in but prefer Territory gilbert because they treat you like family and are literally there to help you!

I love the people and the selection of Vapes!

The way they have their COVID-19 setup was not what I would call organized or contained. Please add a scanner outside to scan everyone’s card instead of grabbing handfuls of cards and phones. I asked if there was a way to scan my card without anyone touching my phone. I was told no. This was the Power road store.

Great Staff. They always treat me like family! If you haven’t checked out territory you definitely should! Best medicine around the valley!

Arrived to pick up order and after several minutes and other people checking in after me were taken care of before me and then come to find out they reported to state I picked up double + the amount I got. Ordered 2 1/8s and 2 .5 cartridges they reported I picked up .627

I love love love Territory! All the budtenders are so knowledgeable and kind and fun! I am a loyal customer! Ill be back time and time again! Keep doin you Territory!

First AZ dispensary visit and it was absolutely amazing. Comparing this to the dispensary experience in Chicago, which is like going into a bank, it was completely night and day. The service was amazing the staff super friendly. Happy to answer and questions or educate you if you had time or would like. Again it was my first time in but I really don’t see a need to find another place. Good deals even if it is not your first time. Absolutely will recommend!

need Mohave flower on deck plz